Coabana Hotel (Beijing Dongzhimen Lama Palace) Reviews

First up, the location is great. Well connected to the airport and center. The room was not so nice, I had a room without window. Even though smoking is not allowed you could tell that people smoked in there before. And without a window there was a bad air. I'd chose it again but only if I travel solo and want to stay below 50$ /night otherwise I'd book elsewhere.

Hotel was about 15-20 min walk to the subway station, which consider pretty far. Not like what other review says it's within minutes walk. Will be difficult if you're pushing heavy luggage. Do take note that nearest station is DongZhimen station which by far, I've not found any elevator nor downward escalator, which will make it difficult when going to airport by subway train. There should be one downward escalator somewhere but eventually we decided to take a cab down which takes about $160 yuan for a 6 seater. A lot of eateries around the hotel area and a pharmacy next door which makes it convenient if touch wood , any co-traveller falls sick. But not a very friendly pharmacist there. Our hotel room is the bigger one with projector with movies. Just need to use WeChat app to scan to access. Basic stuff provided in the hotel. Anything else, you have to ask , eg shaver, or floss etc but no safe and fridge , wardrobe though. There is a Korean restaurant in the hotel which makes it convenient if you decide not to dine out. Customer service wise, housekeeping staff were friendly and helpful, accommodating our request here and there. Except one day-shift front desk who is not too helpful nor friendly. Sometimes when we asked for extra bottles of water or tissue packs, she would be reluctant and ask for our room number to keep track of our usage. As my co-travellers caught a flu in between, we need more tissues. At one time, when I asked for two more packs of tissues, in the end she came up to tell me hotel run out of tissue and can only give me one pack, the rest is toilet rolls. But when later, I approach the housekeeping staff, the cleaner lady gladly handed me what I needed. Too bad I didn't know the name of the unfriendly front desk. But she's the smaller built size one. On the contrary, one night shift front desk is to totally extremely helpful and friendly, she goes by the name "Xiao Li staff number 000". As my co-travellers fall sick in the middle of the night, running fever and catching cold and cough, I have nowhere to buy medication. She helped me to order online with "mei tuan" which we foreigners have no way to order unless with a local number. She even offered me more water and tissue packs without me requesting. The next early morning, when I walked past the reception to get my breakfast, she even asked how my co-travellers are doing and whether they recovering. On the day of departure, she helped me with the booking of a cab to airport and gave me a few pointers going to airport. Her presence make me gives an extra star to this hotel. She is definitely the best staff in the hotel. Overall, if you are travelling alone or with adults companion, this hotel is considered decent but with children, you may want to be prepared to walk more or take a cab to any of your destinations.

It was my second stay here.. Overall was excellent, bed was comfy, staff were so polite and helpful. I was checking in quite late and I wasn’t feeling well, the staff even help to order some medicine from online store.. Especially STAFF NO.11.. I left my jacket on the taxi, and I just realised it after my checked out, she is still helping me to contact with the taxi driver and follow up till today. Grateful and blessed to stay here. Last but not least, the coffee shop at the main entrance was good, nice croissant and coffee! Highly recommended for any future guests :)

Very good! 🙏🏻🙏🏻🙏🏻 The Place was easyly reachable by feet from the station, and the area was filled with good places and lights 😁😁😁

10 min walk from the metro. Very clean.

We stayed at the hotel for six nights. The hotel is located close to the end of the metro line to and from the Beijing Capital International Airport. It is just a short walk from the metro station, and is riddled with restaurants and markets. The room was clean and spacious, bigger than the hotels we stayed in Japan a few days ago. The bathroom was okay, but I wish they had added a door to separate it for a bit more privacy since I was traveling with my daughters. Laundry service is free and included laundry detergent, which was very convenient. The staff were super friendly and helped in any way they could, especially Miss Lee (小李). I will definitely stay at the hotel again if I have another chance to visit Beijing.

We had a great stay at Coabana hotel, the staff was friendly and even though they didn't speak much English, we could discuss all the necessary matters with the translation app easily. They also helped us with the laundry and Xiao Li was extremely nice on our departure to equip us with a bag of snacks and water for our trip. The rooms were clean, spacious and comfortable with housekeeping every day. The location was also great. Overall a nice experience, absolutely recommended.

Their staff, Miss Du, is very helpful. The location is good. Walking distance to popular attractions!

Great locations and great value for your money. Very good location and very friendly staff. Highly recommended. You can walk and discover the neighborhood that it's very authentic and people is super nice.

Very nice stay. Really convenient location. Short 10min walk to the metro. Local fruit store, pharmacy and corner shop just outside. The hotel staff were friendly and Rumble was particularly helpful. Cleanliness of the room was ok with toothbrush, slippers and fresh towels provided.

Good location for night life. Staff were friendly and helpful.

The staff was friendly , the hotel is located in a nice area and the room looked exactly like the pictures. I was pretty satisfied with this hotel overall.

Room is dusty on floor, cabinet, table, corners. But the bed was clean n comfortable

If you’re a foreigner looking to engage in nightlife and want a diverse range of cuisines both regional Chinese and foreign you really can not be this location. Half way between Sanlitun and Gulou/Houhai it’s really such a great location. Close to subways and a reasonable distance from the forbidden city. Rooms were clean, daily turn down service and friendly staff! You’ll probably need to use a translation app, though.