Oak Chateau Beijing

Oak Chateau Beijing Reviews

Oak Chateau Beijing

Section D, Ocean Express, No.66 Xiaguangli, Sanyuanqiao, East 3rd Ring, Beijing, ChinaView Hotel Details
Oak Chateau Beijing
Oak Chateau BeijingOak Chateau BeijingOak Chateau Beijing
Check available rooms for your travel dates
编组 10
We Price Match
1 night

Oak Chateau Beijing Guest Reviews

4.5/5
Great
227 Reviews
Verified reviews
Location4.5
Amenities4.4
Service4.5
Cleanliness4.5
Filter by:
Sort by:
All Reviews(227)
Positive reviews(218)
Reviews with photos/video(32)
Great location(20)
Large rooms(17)
Many amenities(14)
Easy to get around(14)
Friendly front desk staff(11)
Perfect for families(9)
Awesome kitchen(9)
Quiet & comfortable(8)
Negative reviews(9)
Siau Yong
Two-bedroom Suite
Stayed in Apr 2024
Family
1 Reviews
4.7/5
Amazing
Posted on Apr 22, 2024
The hotel upgraded us to apartments in a condominium nearby. The apartments are very spacious, well equipped, secured, and clean. The location is a distance away to the city centre, but with private transport, there's no issue. Nearby the hotel there're some shops, and a row of eateries with local food and local prices. The reception desk staff especially Sunny, Tina and Rebecca are warm, helpful, and responsive. Compliments to their excellent service. The only negative point is the breakfast which is outsourced to an adjacent cafe - the variety should be improved. We took the breakfast only once, and make our own in the apartments for the rest of the stay.
Response from Property: We are pleased that you enjoyed your overall stay with us. We look forward to welcoming you back in the future.
Koenig
Superior Room
Stayed in Dec 2023
Solo travellers
6 Reviews
4.7/5
Amazing
Posted on Dec 31, 2023
Great big rooms with own kitchen. Location central to a lot of places. The staff is super supportive
Response from Property: Thank you for staying with us during your Beijing's visit, we are pleased that you enjoyed staying with us. We look forward to welcoming you again soon and if there is anything that would make your future stays more comfortable, please let me know.
Guest User
Superior Room
Stayed in Oct 2023
Business travellers
1 Reviews
3.7/5
Posted on Oct 27, 2023
It was a good experience and the location was also good… shops are nearby and accessible.. hotel was good
Response from Property: We are pleased that you enjoyed your overall stay with us. We look forward to welcoming you back in the future.
Stein
Deluxe Room
Stayed in Sep 2023
Couples
1 Reviews
2.5/5
Posted on Sep 23, 2023
A hotel located in a "messy" area of Beijing. 4 stars I believe is definitely at least one too many for this hotel. Pleasant check in, but unpleasant check out, when the receptionist only gave us 300 of our 600 paid deposit yuan back. The 600 yuan deposit was in the envelope, but she only took out 300 of these and gave it to us. Only after we told her that we had paid 600 yuan, she took out the remaining 300... The room was big, and even though we got a room upgrade when chhecking in, the shower was in such a miserable condition that we chose to shower in the bathtub. The breakfast is the "poorest" I have experienced in my entire time as a hotel guest in China. The breakfast room was in a small hotel room on the 3rd floor and consisted of 6 small tables, boiled eggs, broccoli and cauliflower, a few pieces of sausage, toast, fried rice, powdered juice and watermelon.
Response from Property: I do regret that some of our services and did not quite meet your expectations. Our hotel constantly look at ways to improve on our standards and services
Anirudh Jerry
Superior Room
Stayed in Oct 2023
Business travellers
10 Reviews
5.0/5
Outstanding
Posted on Dec 28, 2023
Hotel was very nice to listen to our requests and what a great view from the hotel!
Response from Property: Thank you for staying with us during your Beijing's visit, we are pleased that you enjoyed staying with us. We look forward to welcoming you again soon and if there is anything that would make your future stays more comfortable, please let me know.
beardandacamera
Superior Room
Stayed in Oct 2023
Solo travellers
8 Reviews
5.0/5
Outstanding
Posted on Nov 1, 2023
Wonderful as always! A nice clean room with great amenities and in a great location.
Response from Property: We are pleased that you enjoyed your overall stay with us. We look forward to welcoming you back in the future.
WongShawn
Superior Room
Stayed in Aug 2023
Solo travellers
1 Reviews
3.5/5
Posted on Aug 16, 2023
Visited on August 2023. Stayed for 4nights. Location is not ideal. Its 15-30mins walk to either train stations. No straight path. Nearest shopping mall of any repute is 25mins walk away. Good thing is its vlose to a row of economical eateries that serves a wide variety of cuisines: from local to European. Convenient stores and massage spas nearby. Reception staff is generally polite and professional. Their command of English is not strong, but they tried to be as helpful as possible. They always booked my car rides for me when I asked them to. Pet friendly hotel..i cane across a few dogs going to the rooms. One of them is huge mixed. Room is spacious with lots of storage spaces. Fittings are a bit dated. They are undergoing scheduled renovations, so hopefully it will be better. Housekeeping staff are polite, but expect very little English. Gym: air-conditioning control is not working. The equipment is old. There's a cat den right outside the window tho..so if you are a cat lover, there's lots of purry little ones playing in the garden space outside. Cafe: its converted from one of the rooms..not a full cafe. Breakfast is whatever they have. Almost the same everyday. Toast, hard boil eggs, porridge, and a selection of cooked items.
Response from Property: I do regret that some of our services and did not quite meet your expectations. Our apartment constantly look at ways to improve on our standards and services
Guest User
Two-bedroom Suite
Stayed in Oct 2023
Family
90 Reviews
5.0/5
Outstanding
Posted on Oct 9, 2023
Very nice hotel, kind and helpful staff, we had a enjoyable stay.
Response from Property: We are pleased that you enjoyed your overall stay with us. We look forward to welcoming you back in the future.
Guest User
Superior Room
Stayed in Oct 2023
Business travellers
1 Reviews
5.0/5
Outstanding
Posted on Nov 1, 2023
One of my fever-it hottel in Beijing
Response from Property: We are pleased that you enjoyed your overall stay with us. We look forward to welcoming you back in the future.
Guest User
Superior Room
Stayed in Jan 2022
Other
2 Reviews
5.0/5
Outstanding
Posted on Jan 31, 2022
Omg this hotel is amazing a home away from home! The best way to enjoy beijing with friends!
Response from Property: Thank you for staying with us during your Beijing's visit, we are pleased that you enjoyed staying with us. We look forward to welcoming you again soon and if there is anything that would make your future stays more comfortable, please let me know.
Guest User
Superior Room
Stayed in Jun 2021
Business travellers
3 Reviews
4.2/5
Very Good
Posted on Jun 26, 2021
Apartment hotel, suitable for international travellers. Facility is a bit old. Nearby 7-11 is convenient.
Response from Property: Thank you for staying with us during your Beijing's visit, we are pleased that you enjoyed staying with us.
Noam
Two-bedroom Suite
Stayed in Oct 2021
Family
2 Reviews
5.0/5
Outstanding
Posted on Nov 23, 2021
We've had a very pleasant 2 week stay. Great for families!
Response from Property: Thank you for staying with us during your Beijing's visit, we are pleased that you enjoyed staying with us
Jalasmari
Superior Room
Stayed in Oct 2022
Business travellers
15 Reviews
5.0/5
Outstanding
Posted on Oct 23, 2022
Amazing
Response from Property: We are pleased that you enjoyed your overall stay with us. We look forward to welcoming you back in the future.
Bob Walker Ma
Deluxe Room
Stayed in Apr 2024
Business travellers
36 Reviews
4.7/5
Amazing
Posted on Apr 12, 2024
The room is very good and the location is also good. The only thing is that the decoration may be a long time ago, and the towels and other supplies are also relatively old. However, the price is very reasonable for this location, and the 36-flavor pork trotter downstairs is delicious.
Original TextTranslated by Google
Guest User
Two-bedroom Suite
Stayed in Apr 2024
Family
3 Reviews
4.7/5
Amazing
Posted on Apr 22, 2024
Central location, spacious room, amazing breakfast experience I recently stayed at this hotel for 2 days and overall I was very satisfied with my experience. First of all, the location of this hotel is very central, making it easy for me to access various attractions and business areas in the city. There are many restaurants, shopping centers, and entertainment venues nearby, making it easy to find a variety of activities to do in my free time. Secondly, the room I stayed in was very spacious and comfortable. The layout and design of the room was very satisfactory, the bed was comfortable and provided a good sleep quality. The room was well equipped with a large wardrobe, desk and comfortable sitting area, giving me plenty of space to relax and work. The bathroom was very clean and provided a variety of toiletries. What surprised me the most was the breakfast experience. The hotel offers a self-serve coffee shop for breakfast which is an excellent choice. I can make my favorite coffee drinks, as well as a variety of fresh pastries, fruits and light snacks. This personalized breakfast experience is something I look forward to every morning.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for choosing to stay at Oak Chateau Beijing! We sincerely look forward to seeing you again!