Crowne Plaza Beijing Sun Palace Reviews

Overall, this hotel is decent place to rest and recover after a long time fight. The staff in the reception is very kind and helpful. They really pay attention to the details and make sure everyone having a good time and a lot of fun.

We arrived at the Crowne Plaza in the afternoon, from the airport. As the valet took the bags out the car, I suddenly realised I had taken the wrong suitcase from the baggage claim. The manager on duty began our check-in and called over the director of Guest services, Alex Li. Alex was incredible! He immediately found the number of and called the airline for me. Realising my bag had been taken, he set out to organise an exchange for me, should the other person get hold of the airline. We continued checking in - getting a free upgrade due to my having an IHG membership, regardless of my zero points - and went to the family suite. The room was brilliant. We had 3 adults sharing the area, but the living room, 1 bathroom, 1 extra toilet and beds in separate areas allowed for privacy and space. It was clean and well organised, and the view from the 20th floor was good. We left for dinner downtown, during which I received a personal call from Alex. He had stayed in touch with the airline counter and had found my bag! He spoke with the other passenger and arranged a direct transfer, which he later assisted me with (translating, negotiation, etc.) I was very grateful to him for his kindness and above-and-beyond service. At breakfast at ‘The Market’, we received a warm welcome from all staff. Everyone’s English was very good and the service staff were friendly and polite. Our table was also quickly cleaned whenever a plate was finished; a nice change in China. The food was nice for a hotel breakfast, with many options, and we enjoyed it. We decided to try the set menu from the ‘The Market’ for dinner. For ¥158, we had focaccia starter and could choose 1-of-2 salads, 1-of-2 soups, 1 main (beef fillet, pizza varieties or pasta varieties) and a drink (cold drinks, juice, house wine). I had the Caesar salad, pumpkin soup, medium beef fillet and a glass of red wine. The wine was OK, but the food was excellent! The flavours were great and the fillet was cooked to perfection. I was thoroughly impressed, especially for a hotel meal. Overall, the quality of the hotel and its staff - especially Alex - was superb. I was so pleased to stay there, that I changed my booking to an IHG hotel for the next stop of our trip, too.

Good could be better, not much English from the staff. Good location to go by taxi to famous sports but not much nearby by walking distance. Subway stations 2 of them. 10 min walking distance.

The hotel is not too new, but generally decent. The guy who helped with the suitcases spoke excellent English, was very courteous and friendly. The guy at the front desk was quite rude. I think they can be swapped. Breakfasts are soso. At the end of our trip, we received a note from the hotel management saying that they would not be able to extend our room and the possibility of staying at the hotel, because all the rooms in the hotel are booked. And we have to leave. It would have been appropriate if we had asked about extending the room, but we did not plan to stay longer.

The staff services is above industry standard and also above my personal experience and standard. I am a frequent flyer where i travel as much as two cities in a month. From the check in to the executive lounge experience is fantastic and enjoyable, we were treated very well and the room is always ready upon check in and our request for extra bottled water was fulfilled without any question asked. The staffs at the executive lounge were so attentive to our needs and go beyond their duty and obligation by helping us to get the temple of heaven ticket online. The food at the executive lounge always have different varieties not like other international hotels where their food are the same everyday.

Generally a good hotel but quality of rooms let down by cleanliness of the carpet. Furthermore, nearest shops and restaurants are over a kilometre away.

Very nice hotel and the price is great, swimming pool and gym was nice. There are not much choices nearby to dine but has two subway stations close by.

Good service

Great service! Wonderful hotel! Awesome staff, will visit again!

Very satisfying stay

Good choice

Everywhere is not sloppy, there are surprises all the time 🛏 【️Beijing New Yunnan Crowne Plaza Hotel Check-in Guide】 📌 Hotel Overview ❶. Comprehensive evaluation: I hosted the first wedding ceremony after the hotel opened. The guests of that wedding ceremony included Xiaolin, Bai Kainan, Jia Ling, etc., which are still fresh in my memory. Our family of four has stayed in the six Crowne Plazas in Beijing many times. There are two reasons why I prefer New Yunnan CP: first, it is very close to our home in Dongcheng District, only 2.9 kilometers; second, I am from Jianshui County, Hani and Yi Autonomous Prefecture, Yunnan Province. Although I have settled in the capital for a long time, every time I see elements related to Yunnan, I will be extremely sensitive and full of love. 🏨 About the guest room In Room ❶. Guest room layout: This time we stayed in Room 2311 on the executive floor (80 square meters single-bedroom suite), with an excellent view, and the beautiful scenery of the East Third Ring Road or even the entire Sun Palace area can be seen at a glance (the sun is warm, and the mood is instantly good). Welcome fruits include grapes, etc.; children's bathroom supplies are complete. The souvenir is one of the specialties of our hometown in Yunnan - a rose gift box, which can be used as a mood aid for bathing, and I can't help but miss my hometown even more (coincidentally, my wife's favorite snack is also rose cake); the welcome card has multiple languages ​​(including Yi language, etc.), full of Yunnan elements. The executive lounge is diagonally opposite the room, which is super convenient. ☕️ Dining ❶. Gourmet glimpse: Since it is a hotel for us Yunnan people, the variety of coffee beans is naturally the small-grain coffee unique to southern Yunnan. You can experience this mellow aroma with moderate acidity in the top bar, executive lounge, and Changjie all-day restaurant. The top bar incorporates the style of tropical rainforests. Taking a rest here, you feel like you have returned to Xishuangbanna. There is an independent meeting room on the far right of the executive lounge. The afternoon tea and happy hour products are very good. During our stay, it was Mother's Day. All the desserts were designed in a particularly feminine way, and the motherly love was overflowing. The breakfast restaurant's freshly made meat buns, fried liver, and open coffee table (pre-prepared a variety of hot and cold fancy coffees for business travelers to use quickly and easily) are all very popular with guests. The Yunnan restaurant on the fourth and a half floor is designed in the style of the Dehong Hinayana pagoda, injecting a rare glimpse of national vitality into the rigid and cold building. Next to the hotel is Volkswagen, and the location/location is unique, so you have a great chance of encountering German long-term guests and KLM crew members in the restaurant. This actually also indirectly confirms the excellent quality of the hotel's catering, otherwise there would not be so many Chinese and foreign frequent travelers willing to stay here repeatedly. 🏊 Facilities ❶. Hotel environment: The hotel is an official supporting hotel built for the Beijing Summer Olympics. During the Olympics, it was highly praised by athletes, coaches, referees, officials, and media teachers at home and abroad. The superior hardware, software, and services are beyond doubt. The gym and swimming pool are both on the sixth floor. In addition to the standard swimming lanes, the swimming pool also has two children's play pools (one at room temperature and one at high temperature); the gym has an additional small mezzanine, which will provide a better view. I still miss the previous employees more. The little boy who is on duty as a lifeguard in the swimming pool now has a bad attitude and eccentric behavior, which really reduces the image of the hotel. 🌟 The Moments ❶. Star employee: Xiao Xu (Melody) from the front office is conscientious and responsible in her work. She is considered to be the best among the 31 InterContinental hotels in Beijing that we have stayed in. I must give her a thumbs up. 📍 Summary Conclusion 1. Wonderful moments of the journey: I have stayed at New Yunnan CP 16 times, and this is the 17th time. The reason I stay here so frequently is not because the hotel itself is luxurious, but because of the obsession and belief in my hometown that is in my blood. So every time I go to Yunteng Hotel for dinner or stay at the New Yunnan Crowne Plaza, I am extremely happy. That sense of belonging is something that ordinary people cannot understand.

The room is spacious and bright, with new hardware facilities, rich buffet breakfast, and a combination of Chinese and Western food! Every service staff in the hotel is smiling, thoughtful and enthusiastic, especially the room service lady who keeps the room very clean and tidy every day. Satisfied~

I stay here every time I go on a business trip. I used to stay at the Crowne Plaza Zhongguancun. Although the transportation there is convenient, the price is getting higher and higher. Now I find that I can not only see the KLM crew, but also be closer to the customers. There are many types of breakfast and the service is also very good. They often ask if I need anything else. Vegetarian dishes and meat buns are all freshly made and steamed. You can see the ingredients and feel assured!