Hejia Inn (Beijing Fuwai Hospital)

Hejia Inn (Beijing Fuwai Hospital) Reviews

Hejia Inn (Beijing Fuwai Hospital)

No.23 Baiwanzhuang Street, Beijing, ChinaView Hotel Details
Hejia Inn (Beijing Fuwai Hospital)
Hejia Inn (Beijing Fuwai Hospital)Hejia Inn (Beijing Fuwai Hospital)Hejia Inn (Beijing Fuwai Hospital)
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Hejia Inn (Beijing Fuwai Hospital) Guest Reviews

4.5/5
Great
1289 Reviews
Verified reviews
Location4.5
Amenities4.4
Service4.7
Cleanliness4.6
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All Reviews(1289)
Positive reviews(1228)
Reviews with photos/video(78)
Convenient location(133)
Great value for money(103)
Friendly front desk staff(70)
Delicious buffet(34)
Tasty restaurant(26)
Small room size(16)
Close to metro(11)
Tasty dinner(3)
Negative reviews(59)
Will Br
Discount Double Room
Stayed in Feb 2024
Couples
7 Reviews
3.7/5
Posted on Feb 14, 2024
Well located hotel near a metro. Service was friendly and helpful. The WiFi is fast and there is a free washing machine available (need own detergent) The bed was too firm for us, and the rooms are a little old and dirty. Otherwise, we enjoyed our stay, it was good value and a good base to see Beijing.
Response from Property: Dear guests, thank you very much for your comments. First of all, thank you very much for your affirmation of the quality of our service. The room type of our hotel is strictly in accordance with national standards. We also have a business queen bed and a preferred queen room to choose from. The room size is slightly larger. Our hotel strives to provide the most intimate and meticulous service for each guest officer. If you have any questions, you can call the front desk again, and we will do our best to solve it. For the questions raised, I look forward to your next check-in experience, and all the staff of Hejia Hotel are looking forward to your visit. I wish you a happy life!!
g1121
Discount Double Room
Stayed in Oct 2023
Friends
5 Reviews
5.0/5
Outstanding
Posted on Oct 2, 2023
The hotel was simple but clean. Great location to visit Beijing
Response from Property: Dear customer, hello. Thank you for your five-star review of the hotel. Your encouragement is the driving force behind our progress. Our hotel strives to provide every customer with the most thoughtful and meticulous service, providing every customer with a value added experience. We look forward to your visit again. Have a pleasant trip and have a happy day
Gwo Kiong
Discount Double Room
Stayed in Dec 2023
Family
4 Reviews
4.7/5
Amazing
Posted on Jan 3, 2024
Located within walking distance to Beijing Subway, got few local minimarket/convenience stores, but limited restaurant nearby. The staffs are friendly and helpful.
Response from Property: Dear guests, thank you for choosing to stay in our Hejia Hotel and give us an evaluation. Our hotel strives to provide the most intimate and meticulous service for every guest officer and bring a great value experience to every guest officer. Hejia Hotel is a young and dynamic hotel, showing the unique charm of the hotel to the guest officers with simple style, warm and considerate service. We provide Chinese buffet with three meals a day, rich and varied dishes, and little oil and salt. The encouragement of the guest officer is the greatest support and encouragement to the hotel. We will serve every family member with our heart and look forward to meeting you next time. We often thank you for your praise of our hotel, and we will make persistent efforts to live up to your praise.
Guest User
Discount Double Room
Stayed in Jan 2024
Solo travellers
9 Reviews
4.7/5
Amazing
Posted on Feb 29, 2024
Pillows are not really soft. But the hotel and the staff is nice.
Response from Property: Dear guest, thank you for your review. In addition to the pillows in the room, our hotel also has other spare pillows. If you feel uncomfortable, you can dial 0 in the room and go to the front desk to send you another one. We will try our best to do so. Better, and I also wish you success in your work and happiness every day
Barbara Anna
Discount Double Room
Stayed in Oct 2023
Friends
3 Reviews
5.0/5
Outstanding
Posted on Oct 19, 2023
The hotel is really pretty and the front desk is really helpful. The metro station is close too. Would recommend.
Response from Property: Dear guests: Thank you very much for choosing to stay in our hotel and give us five-star comments. Your satisfaction is the driving force for us to move forward. It is the responsibility of all our employees to provide a comfortable, tidy environment and intimate and high-quality service for every guest staying in our hotel. We will try our best to do better. All our staff are here to wish you and your family good health, smooth work and happy every day!!
TKyle
Standard Room (2 beds)
Stayed in Oct 2023
Family
3 Reviews
4.5/5
Great
Posted on Oct 13, 2023
The hotel was located in a great part of Beijing, very close to multiple Metro stations and bus lines. There were also restaurants, banks, and convenient shops located within walking distance. The staff were amazingly accommodating and helpful. They were all very kind. Our room size was small for what we ended up needing, but that was our choice. A larger family for a long stay should get a bigger room than we did. The room was cleaned daily and it was very safe. It was a great place to stay.
Response from Property: Dear guests: Thank you very much for choosing to stay in our hotel and give us five-star comments. Your satisfaction is the driving force for us to move forward. It is the responsibility of all our employees to provide a comfortable, tidy environment and intimate and high-quality service for every guest staying in our hotel. We will try our best to do better. All our staff are here to wish you and your family good health, smooth work and happy every day!!
RICHARD
Discount Double Room
Stayed in Sep 2023
Family
6 Reviews
4.2/5
Very Good
Posted on Sep 18, 2023
This is a cheap and cheerful basic hotel. The staff were friendly and helpful but can't speak English. The room was clean, bed large and firm and the bathroom was clean and spacious. Toothbrushes, toothpaste, and a hair brush is given out at reception and the room has soap and shower gel. The TV has a range of local channels and there is a kettle with tea and water.
Response from Property: Dear guest, thank you for your review. Our hotel will be cleaned every day by dedicated personnel, and will be disinfected when guests check in. We are less than 10 minutes' walk from Metro Chegongzhuang West Line 6. It is about 200 meters away from the east entrance of Baiwanzhuang Bus, and the transportation is relatively convenient. Our hotel is determined to serve every guest well. Providing warm and thoughtful service to every guest is our service tenet. On behalf of all the staff, I wish you success in your work. Happy every day.
mei hua
Discount Double Room
Stayed in Aug 2023
Family
41 Reviews
1.5/5
Posted on Sep 3, 2023
The staff at the front desk is very friendly and helpful, always have a bright smile when helping us. However, everything other than that is just bad. 1. Unorganised and untidy. They don't clean your room or bed. Came back everyday only to see a messy untidy bed and floor. They simply changed the towers and clear the rubbish bin, thats all. 2. Old, small and poorly maintained amenities. The aircon is so old it's not cooling, the TV is so small and old. The bed and pillows are not comfortable. 3. The room is so small theres almost no space to open luggage, or to walk around.
Response from Property: Dear guests, thank you for staying at Hejia Hotel and commenting on us. First of all, thank you for recognizing our services. Due to the limited geographical location, it is not convenient to renovate, and the facilities and equipment are also being replaced one after another. We are also giving positive feedback on your questions. You reported a minor problem with our hotel room. The room types in our hotel are strictly according to the size of the hotel. We have other room types that are relatively large compared to similar hotels around us. The room was not thoroughly cleaned. We sincerely apologize. We have fed back to the room manager and done timely training. Every customer is welcome to supervise. If you come back here next time, I hope you can book this hotel again and give us a chance to apologize. Looking forward to welcoming you again!
Anonymous Guangzhou
Discount Double Room
Stayed in Aug 2023
Solo travellers
16 Reviews
5.0/5
Outstanding
Posted on Sep 2, 2023
I had a good stay. There is a good breakfast, lunch and dinner buffets at RMB35.
Response from Property: We would like to extend our appreciation for staying with us.We have the excellent cooks to provide you with extremely delicious food.And we have the best service in all restaurant.I hope you will like our food and our service . Breakfast is RMB 20 /PER and lunch and dinner are RMB 35 /PER.
Guest User
Discount Double Room
Stayed in Oct 2023
Couples
1 Reviews
4.0/5
Very Good
Posted on Dec 18, 2023
good location but rooms are old and need little renovation.
Response from Property: Dear guests, thank you very much for your comments. First of all, thank you very much for your affirmation of the service quality of our store. Hotel due to address the limited location is not convenient renovation, is gradually replacement facilities, the hotel also has a new building, facilities is new, next time you can call the front desk in advance, can give you a reserved new building room, looking forward to and your next meet we will make persistent efforts, also wish you work smoothly, happy every day.
Anonymous User
Standard Room (2 beds)
Stayed in Sep 2023
Friends
3 Reviews
5.0/5
Outstanding
Posted on Oct 3, 2023
the service was great, room was clean.
Response from Property: Dear guests: Thank you very much for choosing to stay in our hotel and give us five-star comments. Your satisfaction is the driving force for us to move forward. It is the responsibility of all our employees to provide a comfortable, tidy environment and intimate and high-quality service for every guest staying in our hotel. We will try our best to do better. All our staff are here to wish you and your family good health, smooth work and happy every day!!
Spiderweb
Discount Double Room
Stayed in Feb 2024
Solo travellers
26 Reviews
4.0/5
Very Good
Posted on Feb 17, 2024
Nice place
Guest User
Discount Double Room
Stayed in Apr 2024
Solo travellers
2 Reviews
5.0/5
Outstanding
Posted on Apr 13, 2024
The price/performance ratio of the house is very good, but I was a little nervous about booking a room. I couldn't make a reservation. I felt that Baiwanzhuang Hotel was like home. It was safe, warm and convenient. I always choose Hejia Hotel when I go to Beijing! In the future, everyone will book in advance. The room you like will also have an affordable price.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for choosing Hejia Hotel and your five-star praise. Our hotel has buffets for three meals a day. The buffets are diverse and nutritious. Fresh vegetables are served every day. Our chefs carefully prepare every dish so that every guest can enjoy sweet and delicious meals. For lunch and dinner, there are eight hot dishes, four cold dishes, two fruits, four staple foods, one porridge and one soup. Our hotel staff adheres to the principle of serving every guest well and making guests feel at home. Our hotel looks forward to your next visit.
Guest User
Discount Twin Room
Stayed in Mar 2024
Business travellers
4 Reviews
4.2/5
Very Good
Posted on May 1, 2024
It's very convenient to walk to the Foreign Affairs College in five minutes. When I arrived the day before the retest, I didn't see the hotel and called the front desk patiently After arriving at the hotel, the front desk upgraded the room for free But the hotel is very old The mattress is very hard and I didn't sleep well at night Overall it's OK
Original TextTranslated by Google
Response from Property: Thank you for sharing such a detailed review. We are sorry that this stay did not fully meet your expectations. We will share every valuable suggestion you mentioned with the hotel management, find out the shortcomings from the subtleties, maintain the good aspects, and improve the shortcomings. We always pursue the first guest to create a perfect stay experience. I believe that you will have a brand new experience when you stay next time. We sincerely invite you to come again.
Shenlanse2215
Selected Queen Room
Stayed in Mar 2024
Other
1 Reviews
5.0/5
Outstanding
Posted on Mar 29, 2024
Very cost effective. In this place where land is at a premium, the price is quite appropriate, the breakfast is also very good, and the service attitude is spot on. In short, the environment is good, the location is good, everything is good. Friends in need can place orders with confidence.
Original TextTranslated by Google
Response from Property: Dear customer, thank you for your choice and high praise for our hotel. Satisfying customers is the service tenet of our hotel. We look forward to your next visit. We will serve you wholeheartedly! I wish you a happy life!