Brittany
November 28, 2023
The hotel itself was pretty nice and clean, but our bedrooms futon was not. When we pulled it out, there was cheese and crumbs all over the mattress and we couldn’t use it. We did not inform staff, because it was midnight when we found out and we just wanted to sleep. The front desk staff was very nice, but they neglected to tell us there was a $50 deposit before charging it. And the website said there was a shuttle to Kings Dominion provided, but there was no shuttle. That was the main reason we chose to stay here. Also, we requested a crib when we booked, for our toddler, but they had none available.