Featured Hotels near Black Spire Outfitters, Bay Lake

Family and I stayed Oct 7-14, 2022. I was pleased with my room at first. We had a nice room on the main floor, close to all the restaurants and gift shops, with a balcony which is what I had paid for with a very nice view. Friday night, the first night we stayed, there was a massive water leak I believe coming from the ice machine which absolutely ponded the whole wing. All the pounding and workers talking kept up us half the night. We had to move rooms and unfortunately there were no more rooms available with balconies and were stuck with a room with absolutely no view, just a view of the awning over the front door when you come in. Definitely disappointing. Also, new room had a fingernail clipping on the floor, a used tooth flosser in the closet and a lost cough drop under the bed. We were comped $300 for switching rooms and could see fireworks from Magic Kingdom out the window, but still sad we were without a balcony with a view. We noticed the carpets were pretty worn going down the hallways and the A/C was cranked up so high, it felt like Antarctica walking down the hall. There are quite a few choices for food, but we found most of it to be mediocre and had better experiences off Disney. Shula's Steakhouse and the BlueZoo restaurant require reservations and have a dress code. We did enjoy the ice cream at the Fountain, however. There was also a fee for parking and getting to the parking lot was quite a trek. It would be excruciating for someone in a wheelchair or had problems walking. We had rented a car and bought a few groceries for the room and had to wheel them in a suitcase, it was that far of a walk. The hotel was extremely huge and very confusing. Since we had to move rooms to the 7th floor, I found myself getting lost every time I left the room. If you're looking for a hotel close to the parks, it was easy to get to Magic Kingdom and Epcot, as you could ride the water taxi or walk, and also close to the Skyliner. The walkway from the Dolphin to the Swan was pretty at night when it was lit up. In conclusion, I would not stay at this hotel again or recommend it to anyone. I feel there are a lot nicer places to stay in the Disney realm. Last year in 2021, we stayed at the Animal Kingdom Lodge and had a way better experience. Other members of my family stayed across the pond at the Yacht Club and now I wish I would have spent the extra money to stay there - it was a lot nicer and cleaner than the Dolphin.

My Wife and I recently had the opportunity to stay at the Walt Disney World Swan Reserve, and overall, it was a good experience. The hotel's convenient location allowed for easy access to Epcot, and the prompt room service added to the convenience factor. We were particularly delighted with our room's excellent view of Epcot, allowing us to enjoy the fireworks display right from the comfort of our room. Although our stay was enjoyable, there was a minor issue with what looked like a (band-aid) in the hallway inside our room. However, I took the initiative to remove and dispose of it before my wife noticed. We came down to request a room change for other reasons (as I decide not to mention the prior incident).... to have a shower instead of a bathtub and to avoid a connecting room setup. The check-in representative at the front desk was exceptional, displaying a fantastic attitude and providing us with helpful assistance. Despite her diligent efforts, she was unable to accommodate our room change request, which was a disappointment. Nonetheless, I believe she should be commended for her excellent customer service. Aside from this minor setback, the property itself was well-situated and offered a pleasant ambiance. However, I did notice that the room we were assigned did not match the pictures displayed online for its corresponding category, which was a bit disappointing. Considering the overall experience, I am uncertain whether I would choose to stay at the Walt Disney World Swan Reserve again. While there were some minor inconveniences, the hotel's location and other positive aspects contributed to a generally enjoyable stay. In summary, our visit to the Walt Disney World Swan Reserve was marked by convenience, prompt service, and a great view of Epcot. Despite encountering a minor room issue and the disappointment of not getting the exact room as depicted online, the exceptional customer service from the front desk staff and other positive aspects of the property would be the only reason we would choose to possibly stay here again in future.

Very good location, the overall Disney experience is good, there is a shuttle bus in the park, you can open the door with a magic bracelet, and there is an extended service every day. The service is very kind and gave a lot of play suggestions. Overall new renovation, clean and comfortable. recommend. Ctrip service is very good. If you have any questions before, please help to contact the hotel to book the airport transfer.

Housekeeping and staff were excellent. The facilities are very nice and comfortable. The breakfasts were very good and are excellent to save money available for stay. The only thing I have to criticize is that the window panes were painted (frosted or something like that). This makes the place ugly, detracts from its elegance and does not allow one to appreciate the landscape. On the other hand, they should have some television channels in Spanish, since there are many Latinos who visit Florida.

We used a travel agent to help us prepare for our Disney trip, and this was one of her suggestions for a moderately priced on property stay. Riverside did not disappoint. We had a preferred room which put us near the hotel lobby area. We were in alligator bayou in building 27, and in my opinion, it was perfect. It was close to the lobby, the larger pool, the food places. There is a welcome message on your TV when you get it. We checked in several days prior to arrival and had our room number texted to us the day of arrival so we went straight to our rooms. We did have magic bands that let us in but I believe you can also use your phones. We didn't have to go to the lobby for check in. Room was smaller than what I thought average rooms are but it also had a table with two chairs. It had the pull down 5th sleeper as well. The actual shower and toilet area is TINY but the sink area is larger and has a nice area to put your luggage and hang some clothes. Also a curtain to pull across so you can dress privately. We were near another pool as well that was quieter and more laid back but with little kids, the large pool with slide was a hit. There are several bus stop as this is a large resort, we used the one outside of the lobby entrance but coming back from the parks they dropped us at a different one. It was a little further walk but still not bad. Beautiful grounds. Food & drink - expensive but expected. There is quick service, a lounge, a restaurant, and a bar with a light selection of food at the pool. French quarter is about a 15 min walk. Very pleased with this resort and would stay there again.

I’m sitting here on my last night and feeling sad, I don’t want to leave. I wanted to write a review because there were so many bad reviews that I was getting a little bummed before I came. First off, do not be afraid of the construction going on. My building was literally right across from it and I barely heard anything or saw anything. Second, everyone keeps talking about how the rooms need updating and I agree to a point. I did not feel my room was dank or worn. It was beautiful. It was clean. We loved it. They cleaned everyday too and even at Animal Kingdom in January we didn’t have that. The Lagoon View is great o highly recommend! We ate at Citricos , and are waiter Giovanni was excellent and the food was fabulous. We were a party of 13 with 8 kids and he handles us with ease. The pools are all great, my kids love them especially the slide pool! The hotel lobby and grounds are beautiful. The location is very good. The monorail makes it easy to go to Magic Kingdom and even going to Epcot didn’t take as long as people on line act like it does! We still totally rope dropped! Bottom line it was a great trip. We were a party of 13 and no one is complaining! Yes it is super expensive. Disney is expensive! Other then that we were really happy and are sad to leave! My only recommendation is when there is an issue and there were a few at check in you go back to throwing lightening lanes at people like the fast passes in the old days! It makes you feel like you are getting some kind of compensation when things aren’t perfect. Just fyi all of our issues were resolved. They were nice about it too!

The room was not very good, the room was very good, spacious and comfortable, all kinds of electrical appliances were available, we all bought food and came back to cook. The hotel has a water park, children like it, the hotel also has fishing, boating services, in short, family trips are not bad. There is a free bus to and from Disneyland every day, book one day in advance, it is recommended for large families.

Check in is at 6 p.m. which is truly inconvenient since check out is at 11 a.m, Our room wasn't ready until after 7 p.m. Our room had a dead roach in it. On top, you need to pay for parking which is ridiculous. When you call the front desk, it takes over 10 minutes to get anyone on the phone. The rooms are small and cramped.4 of us in a room was truly tooooo much. The room wasn't cleaned while we stayed.

We were greeted by Franciely she was great and she took care of us and made sure we were well attended. We got a couple of frozen drinks and mixed drinks and they tasted so good! I highly recommend swinging by this bar and enjoying the fun in the sun and the great people!

We have stayed here now at least half a dozen times & are pleased with prices & amenities. It's not the Ritz but it's sufficient for a place to lay our heads after a long day at the parks. My child loves the pool & game room. We also love the breakfast buffet. The gift shop is convenient too. I only wish their shuttle went to the Disney parks. They are also dog friendly which was a bonus this last trip.