Tropic Gardens Hotel

Nice hotel and lovely staff. Needs a little tender loving care to bring it up to excellent.

Helpful staff - provided modem after internet issues; good food, pool & games room; beach too rocky in Bakau for swimming/surfing but good for rockpooling at times (needed plastics clean-up).

Amazing hotel, scenic location just facing Atlantic Ocean, friendly and helpful staff, swimming pool, gym, restaurant, fantastic views, it's a memorable experience staying at this enchanting hotel, free from crowds and excellent service, the best place to stay to ensure privacy and safety. WiFi is good and professional management.

Room was clean, the staff were responsive

This could be an amazing complex but misses the mark in almost every respect. Too, too sad. In an ideal world it would be sold to an owner with hotel experience a vision to improve. A small amount of investment could transform the venue. The good. This is still remarkable vale for money. The breakfast is well prepared. The central pool side area is clean and well laid out. The gardens are mostly well kept. Evening meals were good and remarkable value. The rooms were basic but acceptable. The staff were friendly. The bad – You will not be told there is a good breakfast option if an almost inedible buffet is out for visiting groups. The Wi-Fi is very flaky to non-existent. The shower was cold for the first 2 days and it was very difficult to get the problem solved. The logic of a simple room change was just not iin the staff vocabulary. The gym had excellent but almost unusable machines. They were rusty and grubby with much wear and tear. The beach side toilets were unusable. The beach itself had mountains of plastic and rubbish on it. Parts of the hotel were shabby in an unnecessary way. Some of the friendly staff were unable to solve very simple problems. With so little extra thought this could be an excellent venue

Not recommended The staff were very friendly and helpful, but the rooms are not nice, they smell moldy and hot water etc. doesn’t work. I had to leave because of that.

I stayed here one night and decided not to renew. I will give you the pros and cons. You can make up your own mind. Pros: I paid 50 US dollars a night. The hotel is on the beach. The views are beautiful. It has a nice huge gym (open from 8 AM to 8 PM) which is basically sitting on top of the ocean. The views from the gym are spectacular - better than what you would get from a 400 dollars a night hotel in Hawaii. Free breakfast which included fried eggs, oat meal, sausages and tomatoes. You can sit outside and eat your breakfast with gorgeous views of the ocean. Cons: my room was really old with all kinds of water stains on the walls. There was no electric kettle or any equipment to make my own coffee/tea in the room. There is no safe. They say something like: "leave your valuables in a safe deposit box at the reception". The shower was ice cold. I used the shower at two different times, in the morning and after my work out and the water was ice cold on both occasions. There was no juice or fruits available at breakfast. I had to ask the waiter for milk, and I was brought a small glass of milk. The Wi-Fi is good in the room, but non existent as soon as you step out of the room. No Wi-Fi in the reception area or the gym. There is no water available in the gym. The sign says: "bring your own water and towel".

The hotel is absolutely visually stunning. The grounds are well maintained by some of the hardest working people you'll ever meet! The rooms are kept immaculate by the housekeeping staff. It's in a wonderful location overlooking the Atlantic ocean too. The breakfast is kind of a take on English breakfasts but kind of misses a little even though it is all cooked really well. When you come, Billy is your go to man. He helps out so much with requests for help and even found us a car to take us out for half the price of a taxi. If you use him, his nickname is happiness and a safe and considerable driver.

I just want to say a big thank you to Billy the plumber guy who works here absolute diamond ...he help me find my phone when I had left it in the back of a cab .. the pool is the best I have been in anywhere ..breakfast was decent too.. the resteraunt next door house of flavours ..Best vindaloo around