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Senna Wellness Retreat
3.9/514 Reviews

Senna Wellness Retreat

Bac Ninh|0.2km from Nhà Thờ Thị Đáp Cầu
The cons are many: -We arrived at 10pm and were given rooms right away. Great! Once we settled in, the hotel called to let us know we would be charged 50% of the room rate for checking in early. Not great! Never seen a hotel to do that before. After I pointed out they never mentioned anything to me about this surcharge beforehand, they relented, but bad first impression nonetheless. -During one of the hottest days of the summer, the electricity went out 4-5 times, each time lasted from 15-20 minutes. One time was during a massage session. It was sweltering. - Crazy miscommunication issues with the staff. I had great expectations: we had a personal butler named Ms. Mai Luong, and Ms. Ngan Nguyen from the activity team reached out to curate an itinerary for us. I booked a spa session at 8am for my dad, and a bell therapy session at 8am for me and my mom. They even printed the itinerary out for me, there were messages and all. We rushed breakfast to get to our activities on time. The spa people then made my dad wait for 30 minutes because they said I booked the 8h30 session. (I had the message with Ms. Mai Luong that said otherwise.) The bell therapist said the class was at 7am and it was over. It was actually quite hilarious. Even the hotel people couldn't agree among themselves - Ms. Ngan Nguyen insisted there was another bell session at 8am for us, but the bell therapist said nope. -The fans in our room (303 and 304) did not work. Had to call the technicians to come fix them. Room 303's fan was finally fixed. Room 304's fan was still not working by the time we left. - For a hotel advertised as a retreat away from the crowds with a focus on peaceful environment, the hotel had a curious way of doing it. They held events for big groups at the main restaurant. Ok no problem. But what with the big stereo system that blasted their godawful karaoke singing? What about other guests that came for the peace and quiet? Some inconsiderate guests also made a lot of noises around the bell therapy area and the spa, disturbing people who desperately wanted to unwind. There should be better sound-proofing or some signage asking guests to lower their voices. - The swimming pool is advertised on the website as being ”year-round”, which means heated. Not only is it ice cold, the water is murky and dirty. We did not come back. The good things: -Good location on top of a hill that has great view of the city. Breezy and airy and calm (when there is no karaoke singing.) -Fresh flowers and fresh fruits in the rooms. -The staff was nice, despite the issues. They gave us some juices to make up for the bad experience but still I had to be honest with my review, so other guests could adjust their expectations.

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Reviews for Bac Ninh Hotels

Searching for hotels near Nhà Thờ Thị Đáp Cầu? Compare room rates and reviews to find your ideal stay.
PHÚC ANH HOTEL
4/54 Reviews
The environment is elegant, it is very comfortable, very quiet and convenient to sleep. It is very close to Guanyin Mountain and you can go there later. Get up in the morning and go directly, you can save a lot of distance and avoid the crowding period.
LUCKY PHOENIX HOTEL & APARTMENT
4.6/511 Reviews
”A wonderful business accommodation experience, with enthusiastic service at the front desk, making it feel like staying in your own apartment—convenient and comfortable. Perfect for short-term business travelers, offering great value for money.”
Phoenix International Hotel - Phu Son Resort
3.8/521 Reviews
The room size layout and facilities are basically the same as the domestic express hotel. Because there is KTV downstairs, it is very, very noisy at night. If you want to sleep quietly, it will not work.
Khach San Huong Man Lau
4.1/55 Reviews
Did not take pictures but the room outside is as good as the advertised picture. Very airy, clean and beautiful. Quiet around, no one sings karaoke hehehe 11/10 points (or if there is, because the soundproofing is too good, I can't hear it). The owner and hotel staff are all very attentive and cute. The food on the menu is quite cheap and varied :3 It looks good but I haven't tried it ... It's rare to stay overnight in Bac Ninh, but if I have the opportunity later, I will definitely come back 👍👍👍
Glory 3 Hotel
4.8/523 Reviews
The front desk of the hotel is very fluent in Chinese, the location is the best, the downstairs is the most lively Korean street, it is convenient to eat and go shopping, the room is very large and new, you can also make your own tea, there is no feeling of foreign country!
Grand Phoenix Hotel Bac Ninh
4.4/5139 Reviews
Very satisfied with the room, but there is a problem with Ctrip. Booked through Ctrip APP, there are only twin rooms. However, there are several large bed rooms in the hotel directly at the front desk, which makes the guests very uncomfortable. First time encountering such a situation

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