Business Hotels in Astana

The location of the hotel is excellent. And a wonderful breakfast too. This is where the positives of the hotel end. It's amazing that the reception listens to you and does nothing. 1) The room was booked for two, the room has one bathrobe and one slippers. Why? They asked to bring everything for the second person, they never waited. 2) The door to the bathroom did not close in the room, again a call to the reception, they really did it. 3) The room was not cleaned and vacuumed and dusted for a week (photo attached). 4) Bed linen was not changed every day, as it was supposed to be, I specifically asked at the reception, but they were changed only when I urgently asked for it. 5) There were no cosmetic wipes in the room, we asked for 5 of them !!!! days, on the 6th day they brought them to us. 6) The window with a beautiful view of the city is dirty, it should be washed. 7) The bar has a menu with different prices. How is this possible? 8) The water in the jacuzzi is cold. We asked the girl who works there about the reason for the cold water, she said that it was broken. And you can list for a long time. Friends, this is a 5 star hotel and you don't live up to those stars. You need to pay attention to the requests and feedback of your guests.

I am really impressed with the kindness, hospitality and service from all the staff at this excellent modern hotel - in an excellent location. Flawless stay. Beautiful suite with really nice welcome of Kazakh wine and a souvenir Yurt in my suite. Meticulously clean, comfortable and really good value too. Can't say enough good things about this superb hotel. Hilton driver met me at airport. Really kind warm welcome. Local tourist suggestions given by front desk. Excellent recommendations. One special employee deserves mention as the friendliest and kindest breakfast waiter I have met in years. Deserves ”Employee of the month”. He delivered the most kind, genuine Kazakh hospitality and just made me feel so welcome. I have a photo below but can't remember his name unfortunately. Highest recommendation for this wonderful hotel - a beautiful building made perfect by truly outstanding, committed and very hard working staff. Excellent English spoken by all I met. Well done and genuine thanks for your kindness and hospitality.

My recent stay at Rixos President Hotel Astana was an absolute delight, leaving me with an indelible impression of luxury, comfort, and exceptional service. From the moment I stepped into the lobby, I was enveloped in an atmosphere of sophistication and warmth that set the tone for an unforgettable experience. The check-in process was seamless, with the staff exhibiting genuine friendliness and efficiency. The lobby exuded a refined ambiance with its chic décor and tasteful furnishings, creating a sense of anticipation for the lavish experience that awaited within the hotel. Entering my room was like stepping into a haven of tranquility. The contemporary design, coupled with thoughtful touches, provided a perfect balance between style and comfort. The bed was a sanctuary of plush pillows and sumptuous linens, promising a restful night's sleep after a day of exploring the city. This hotel offered an impressive array of amenities that elevated my stay to new heights. The fitness center was well-equipped, the spa indulgent, and the rooftop pool provided a breathtaking panorama of the city below. Each facility was a testament to the hotel's commitment to providing a holistic and rejuvenating experience for its guests. Dining was a gastronomic journey. The hotel's restaurant showcased a culinary masterpiece with a menu that catered to diverse palates. The chefs' dedication to using fresh, local ingredients was evident in every dish, and the attentive staff ensured that every dining experience was nothing short of exceptional. What truly set this hotel apart was the impeccable service. The staff was not only attentive but also genuinely invested in ensuring a flawless experience. From the concierge's helpful recommendations to the housekeeping team's meticulous attention to detail, every interaction was characterized by a genuine commitment to guest satisfaction. Situated in a prime location, provided convenient access to the city's attractions, making it an ideal base for exploration. Whether I was immersing myself in cultural landmarks or simply meandering through nearby neighborhoods, the hotel's central position added immense value to my overall stay. In conclusion, its exceeded my expectations in every aspect. It seamlessly blended opulence with genuine hospitality, creating an environment where every guest feels pampered and valued. I wholeheartedly recommend to those seeking a retreat that goes beyond accommodation, offering an experience that lingers in the memory long after check-out. I look forward to returning for another chapter of indulgence and relaxation.

Hotel is good. It could be finished on it. If serious, then comments, largely not. Good rooms, very well-equipped staff, delicious breakfasts. Outside, something inexplicably resembles Turkish hotels, but it is subjective. I recommend.

a very smart contemporary hotel - lovely rooms - very comfortable social areas - great menu in the restaurant and Gibet in particular was an excellent member of staff - very friendly and helpful - going above and beyond to meet our requests and demands - would definitely stay there again

Nice welcoming by the team, I had luck to have a room with window that can be opened to get some fresh air. Despite the renovation that was ongoing it was quite and comfortable stay. Location was fine for me as my business meetings were close to the hotel and at the hotel, in the lobby bar.

For the amount you pay for the stay the hotel is well beyond the expectations! The rooms are clean, perfect interior, tasty breakfasts. Relatively small rooms, but again for the price they request they are better than most of the hotels and apartments to rent. Nice sitting area downstairs. If you have some time before the flight, but don't want to hang out in the city with the luggage, you can sit here or leave your luggage. Nice and pleasing staff. Generally Hilton Hotels are the best hotels that I have experienced.

I had a very good long-term stay at the Park-Inn in Astana. The staff was very nice and friendly. i would particularly like to thank Ms Valentina Cherkassova, the Sales Manager, for promptly accommodating all requests. I will come back!

The room is a good size and the view is lovely. The bed is very uncomfortable and the pillow I had seemed to have straw in it. It is a shame the rooms are not more up-to-date as the restaurant at the top is a must visit. Beware of the bar, we didn't book, as we're unaware and the manager was extremely disapproving when we asked if there was a table, even as guests in the hotel. I would recommend the revolving restaurant for sunset as it is wonderful and toes around 2.5 hours to fully rotate, with stunning views of Astana.

The COMMANDING ... Astana ... The hotel is generally good, but does not pull up to 4* It all started with the fact that we and my colleague arrived at 6 a.m. and settled at 7 a.m. to the hotel. When I entered the room, my room was completely dirty and not cleaned. I was offered another family room, but there were no windows in it at all. I insisted and I was taken off my room and I got crazy. My colleague did not close the window, from the first time they could not close and already wanted to offer another room, but the window was closed miraculously))))) In general the room was spacious, but we were at the temperature on the street - 20-30C in the room was terribly cold, Batteries didn't work. In the bath there is no clutch but only glass on half, not convenient, a lot of wool falls on the floor, too there is no dryer, it's a crash simple! Breakfast is very scarce, melts little on the plate, brings little food. In general hotel norms, but there is better!!!