Hyatt Regency Aqaba Ayla Resort

I spent my birthday weekend in hyatt regency hotel. Best team ever specially the staff Firas, one of the best room service managers i ever met. made me 2 birthday cakes with flowers and balloons. Was literally heartwarming and so kind of him. Everything was amazing the location, the food and ambiance. I only think that they need to level up the room equipments and provide more of housekeeping in rooms.

We booked Hyatt Regency Aqaba expecting it to be the most luxurious hotel in Aqaba, but unfortunately the experience was disappointing. The hotel itself has beautiful facilities and everything looks great on the surface, but service is what truly makes a luxury hotel — and that was missing. The breakfast restaurant staff were unfriendly and looked either upset or under constant pressure. Even the front desk team gave the impression that they did not want to be there. The spa services were good, but everything felt mood-dependent rather than professional and consistent. A luxury hotel is not only about the building or facilities, it’s about hospitality and attention to guests, and sadly that standard was not there. Unfortunately, I would not recommend this hotel to others.

Such a nice hotel

Very convenient, has a private beach and includes access to Ayla. Service was amazing from check-in to check-out.

Thanks a lot

Wonderful staff and service

The hotel is beautiful and huge, but the swimming pools are very small and not enjoyable, and the sea beach is very small. The staff are wonderful and helpful

My first time and last time

Good place