Apartments in Aguascalientes

Very clean, very good service, there are many great restaurants and bars opposite, on the north side of the city, far from the airport, need to go through the city center, very pleasant hotel.

The staff is excellent, the rooms are clean, there is a nice gym and even a rooftop pool. I especially enjoyed the included breakfast (tasted great and staff was caring and attentive) and the people at the desk (helpful and simply nice to talk to and get suggestions on food, etc.) I was here for work but when at the hotel you get rest and a relaxed atmosphere that prepares you for the next day.

I travel all over America and stay in hotels. I can tell you that when I got to this Marriot, Jairo did whatever it took to make me feel like I was at home. We were able to get away for a bit after our business meetings and the bar staff Marco, Oscar and Ismael made us the best drinks ever. The staff was amazing and tentative. I would recommended this hotel for any traveling for leisure or business. One of the best stays I have had in a long time.

Breakfast is OK, but the fruit is not very fresh, the room is relatively small, the hotel is located near the airport, there is a parking lot, the surrounding is quite quiet, suitable for people on business trips

Great hotel, great service,Rosa Teral and Vicki in the dining area are on point and patient with poor Spanish. Congrats to management for running a smooth operation. Whenever I need to travel to Agu, Encore is my preferred locale

Muebles viejos y alfombrado sucio, las camareras distraídas y desatendidas, demás personal muy atento la ubicación un poco alejada del centro de la ciudad o de la feria de San Marcos y sus actividades

The best hotel in Aguascalientes..... Really??? La peor experiencia, llegas y no hay nadie que te reciba el coche, lo tienes que dejar ahí a la mitad de la entrada, la recepción no es visible pero la encuentras y esta una señora que tiene mas pereza que una tortuga no se levanta se queda sentada y muy amable te empieza a atender, te interroga todo, nombre peor que FBI, parece que le están dictando el paso a paso del registro mas lenta no se puede, ósea si traes prisa no llegues a este hotel. EL belboy ni se presentan apesta a cigarro, la llave dice no fumar. Llamas al rooms service y no responden, vas al restaurante porque no respondieron y no hay ni un alma que te atienda, después de un rato aparecen y te atienden pides y te dicen pero es cargo extra por llevarlo a la habitación pues ni que no trajera dinero, ah y los precios de alimentos por la nubes y la comida no lo vale. Ni hablar de la habitación, la alfombra sucia, las luces muy opacas y fundidas, la tina desgastada. Al siguiente dia nos tocaron los chicos José y Ana super amables y algo muy diferente a los primeros, nos recomendaron un lugar rico para ir a cenar, le contamos lo de ayer y bien lindo el chico se disculpa por algo que no hizo y nos dice pues como disculpa veo si les podemos ofrecer un desayuno mañana, pero no es queja ventajosa solo es para evaluar la experiencia y pues aun dentro de lo malo hay algo bueno también las chicas de limpieza super lindas. Hermoso Hotel físicamente pero la suerte esta en quien te pueda atender.

The staff is very pleasant both reception and breakfast room. I did not care for my first room and asked to be changed to a room with a view which the receptionist did with ease. The breakfast buffet is an interesting mix of dishes but always good and there is something for everyone, and, its very reasonable. All in all a good experience.

This was my first visit to this establishment and quite frankly, I was very disappointed! I took a, red-eye flight from California at 1:00am, arriving to Aguascalientes at 6:00am. I arrived to the hotel at 6:30am and when I approached the reception desk, I immediately apologized for arriving early due to my international overnight flight. I was very tired and exhausted from my flight and just wanted to sleep. The reception later told me that the check-in began at 3:00pm and if I wanted to be accommodated to my room, I needed to pay an additional day. Now, I understand that at any hotel in the world the check-in begins at 3:00pm, but due to the circumstances of being an international traveler arriving early that morning because the national airlines of the country kept canceling my previous flights and that overnight flight was my ONLY option, I would think that the Hilton Garden Inn would have been more sympathetic to my case and we comely accommodated me to a room with open arms, BUT NO!!! I had to sleep in the lobby of the hotel for 4 hours after negotiating with the hotel manager who offered me accommodations after 12:00pm (after more negotiating, he brought it down to 11:00am but I brought it down to 10:30am). I honestly didn't feel welcomed or as a guest, I felt like the only thing that this hotel was interested in wasn't for their customers to be ”Happy Guests at the Hilton Garden” but to ”Nickle and dime” their customers to make more money (MONEY-MONEY-MONEY is the moto of this hotel, no wonder on Trip Advisor they have 4 point rating, while the Marriott and Quinta Real have 4.5) By the way, other hotels around the world would recommend early check-in's due to early flight arrivals of international guests, the Quinta Real in Aguascalientes has accommodated me with early check-in's on various occasions, in Guadalajara, Mexico City and around the world. After my bad experience I chose not to have breakfast, lunch or dinner there, only to sleep and then leave for good! I will NEVER stay or recommend this hotel. Enjoy your holidays or vacation and stay somewhere else!