Oceanis Home & Voyages

This hotel is hard to review because some things are just great and other things are simply awful. We stayed in June for a week while in Tana for a business event. We had the family apartment on the top floor. We chose an apartment because we wanted to cook for ourselves, being away from home for a week, we thought we would prefer cooking at an apartment rather than eating in restaurants every day. Things that were very good: I left my phone charger behind and it took me a few days to remember where I left it and ring them, and when I rang, the charger was "found" and duly handed over. Super helpful guards at main gate who helped us constantly with stupid amounts of baggage up and down the stairs. Things that were good: Spacious big room with two separate bedrooms Bathtub Plenty of hot water when there was water, it was off for part of the day most days King bed in the huge main bedroom Friendly housemaids (but not so terribly efficient) Friendly helpful guards at the gate Secure location inside secure courtyard Fridge (that freezes everything), 2 burner electric stove, and kettle included (but read the below before you think this is good) Things that were kind of ok and kind of not ok: We had to ask for towels but they did eventually give us some but one had to be sacrificed constantly to the squirty shower (see below) You have to ask to get the room serviced and they only do it every two days but not daily, but that's not a big deal. Breakfast was meh it was ok. Ordinary coffee, sweetened condensed milk, bread, fried eggs. Things that were really not good: Terrible reception, you need to beg them for everything Terrible wifi that is more of a gesture than an actual working service. Pretty awful food on the one occasion that we tried it and the strong smell of fried food all the way to the top of the stairs. Nothing to cook with, just two pans. No spoons, spatula, nothing to stir food with, no serving dish, no knife to cut with. So, if you plan to cook for yourself at this place, be prepared to go out and buy everything. We had three plates and three sets of cutlery. No glasses, no coffee cups. We asked them for glasses, they would reluctantly give us some, but they would disappear the next day. We ended up drinking out of yoghurt pots. They gave us cups when I insisted, but again, they took them away again almost immediately. They said, you do not need cups, your breakfast is included... For 7 nights, for three people, they gave us two rolls of toilet paper in total. Three men, seven nights, two loo rolls... The shower head leaks and squirts water all over the bathroom, so, you have to mop the floor with your towel... no mats... The TV in the principal bedroom does not work at all. About half of the lights work. No curtains on upper windows in main bedroom so very bright as soon as sun breaks in the morning. This hotel screams of absent owner syndrome, it has potential but it needs a good shake-up and revamp.