Onkel Rada Apart Hotel

When checking in the the gentleman at reception was amazing, friendly, knowledgeable, kind, insightful. The following day all went down hill rapidly. The room images gave off a false representation, not including the long list of things broken & even worse that we weren’t allowed to have the shutter open in the living room if you can call it this. That room remained dark the entire week with no access to the balcony on the otherside and the female passive aggressive manager gave no valid reason for this but told me she will refund my stay and I can look else where. I also met a second man that night on the reception who was unhelpful, who lied regarding the internet wifi ability to connect to multiple devices, and was incredibly unhelpful and refused to give his name so when I took a picture of him he became highly aggressive and threatened to smash my phone if I didn’t delete the image… as you can see they value there customers who keep them in business and pay there salary. • Kettle was broken • Hair dryer kept shorting • Floor was dusty & dirty • Broken toilet seat • Short holder broken • Shower sliding door unstable • Broken Draws • Broken Curtain Rail • Stale Food Behind the Bed Amongst other things

Our first room did not have Wi-Fi connection for 4 nights and next door people were super noisy. We asked to be moved to another room and the second rooms shower head was leaking. We checked out one day early and the one on-site restaurant was closed.

Comfortable stay but could do with a slight update to make it truly spectacular. Not the worst place I've stayed.

We arrived mid October, outdoor swimming pools were closed and indoor swimming pool had major construction going on no breakfast offered. Staff barelly speaks english and place was generaly very bad maintained. Inaide the hotel there were cats walking around and sleeping next to rooms. 1 day we found littelary cat poop infront of our doors.

This hotel has no amenities besides wifi which actually works. Bar closed, external pool closed, indoor pool, sauna and gym are open, however construction is underway, so if you want to swim in a pool, you will have construction workers drilling holes next to you, plus there is no light, great right? Gym is full with staff( 5 or 6) who sits there and watch you. Cleaning, there is none. They have a poster saying every 3rd day they will clean your room, well that doesn't happen. At the end of the our 3rd day, 5 pm it is, we came from the beach and saw the room wasn't cleaned, no new towels, no tp, bins were full. We went down and told the reception the room wasn't cleaned, and she told us that it should have been cleaned and that maids wrote that on their sheet, however shortly after she said it was a mistake, as they cleaned our friends room who were leaving, but they also wrote down our room number, makes sense right? None the less she told it will be done the next day, and guess what happened? Nothing, no cleaning. So 5 days there, no clean sheets, no clean towels or toilet paper. Great service right??! For the price paid for this hotel, you can have 20 other hotels with balcon overlooking the beach and included breakfast. Unfortunately I didn't know whats the good part to be in, so I would recommend any hotel close to the beach, like above, for the same price you will have even nicer room, with breakfast and balcony looking at the beach, and not in your neighboors room

Threatened to kill me and my family. I would never allow anyone close to me to stay at this hotel. They are criminals. Unsafe for anyone to travel to. ******* should immediate have this hotel delisted before this establishment makes ******* liable for their violent criminal workers

What an absolutely beautiful hotel and apartment facility. We loved it the moment we walked into the 2 bedroom apartments. The outside pool area is stunning. The hotel is well located and has everything you need within walking distance, like a supermarket for self-catering. I will absolutely recommend this hotel a hundred percent to group travellers. Thank you, Nabeela, for your kindest support and services. Nazneen