Hotels with Swimming Pools in Anne Arundel County

The hotel receptionist was not welcoming, just ignoring people who come in the hotel. I was with a friend and have waited more than 3 hours just to be checked in_ just sitting in the lobby, this lady wouldn't give any updates as to when our room is going to be ready, when i asked the manager what time will the room be available she just said, ”what to do we dont have any rooms available,” and wouldn't give a timeframe and was even told ”excuse me, we have a line” when we were not even finished talking to her to get rid of us. we did not wait for that long just to be kicked out that way, that was very rude. I tried to get their names, but they both covered it and hid their name plates, and this spanish manager rudely handed calling cards of all their superior employees and told me to call them. (no offense to other spanish people,i have spanish friends but not like her). The receptionist name was Shawnees.

Customer Service with a smile. From the moment the shuttle picked me up, I was transported back to a time where service was personal and positive. Lay, the driver welcomed me back to Baltimore and engaged in an lovely conversation taking us back to our DJ days in the Baltimore club circuits. Lay epitomized what excellent service is with a friendly, welcoming attitude. Upon my arrival, early am, my room was not ready as I arrived on a redeye from the west coast. Kawan, at the front desk, handled the situation like a champ, she offered me a complimentary breakfast voucher, while she finds an available room from the early checkouts. I grabbed a few breakfast items and before I even say down, Kawan appeared with my room keys, and a huge smile! Lay and Kawan restored my faith in excellent customer service and turned a day that had the potential to be difficult (Redeye, jetlag, schedule) into a great way to start my week on the east coast. Kudos to both!

My sister and I stayed here this past weekend and had a great time—no complaints from us. The front desk staff was welcoming, professional, and knowledgeable. Shortly after getting to the room, we received a courtesy call from the front desk asking if we needed anything, and if our room was up to par, it was. The lobby is spacious, clean, well decorated, and modern. Later that evening, we didn’t feel like going outside the hotel to grab dinner, so we purchased a meal from the hotel restaurant (additional cost!). We had no complaints about the price or quality of the food. Informational purposes only - The Shuttle service was not available, so as a courtesy, the hotel paid for our Lyft ride to the Amtrak station, which we thought was great! We would definitely stay at this hotel again.

I stayed here at the townePlace suites Arundal mills and the service was excellent, There was one particular young lady by the name of shannell who was very courteous and helpful. I was visiting with friends and she helped us with all the good things to do in the area. The check in process was quick and simple and we was greeted with much respect. I would recommend this place for your stay.

Second time in Annapolis Junction for work and decided to stay here for a change. Glad I did as I like this place better than the Courtyard nearby (where I stayed before). This one has two facing 3-story buildings with plenty of parking, slight set back from the road so no noticeable traffic noise. The standard queen suite with sofa bed is very clean, everything - the A/C, TV, stove - in good working condition. The room, as studio/suites go, is not very big - small kitchen area, tiny bathroom with shower over tub, no dining table. Bed a bit soft with ok linens and slightly too bouncy pillows. Wall rather thin, you can definitely hear your neighbors although luckily they were not noisy. Wifi is excellent. Good breakfast, with a couple fo hot items, veggie patty and eggs, in addition to the usual cereal, packaged muffins, bagels, apples etc., which you just take to your room as there's no seating due to covid measures. All day coffee and tea self service (the hot water was lukewarm however so better just boiling water in the room). For comparison with the Courtyard: this one doesn't have any public space, whereas the Courtyard has a lobby and restaurant. As furnishings go TownPlace maybe a bit more basic but the kitchen is a plus. Wifi is much better here (the other one didn't work at all last time). In terms of location, depending on where you need to go TownPlace is much closer - even walking distance - to many of the buildings in the business park as well as to a couple of food outlets (the Subway cafe has slightly longer opening hours).

When you stay at Best Western Annapolis in Annapolis, you'll be in the business district, within a 15-minute drive of U.S. Naval Academy and Chesapeake Bay Bridge. This hotel is 0.8 mi (1.4 km) from The Kunta Kinte Alex Haley Memorial and 0.9 mi (1.5 km) from Annapolis Harbour Center.Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a television in a common area.A complimentary on-the-go breakfast is served daily.Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.Make yourself at home in one of the 98 air-conditioned rooms featuring refrigerators and microwaves. 43-inch LED televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided on request.

This hotel has no breakfast, $18. It doesn't matter, but the black waitress is a bit low.

Sonesta Annapolis is one of the best extended stay hotels I have ever stayed for a length of time. The rooms are large and spacious. I had plenty of room for my luggage and the closets are larger than many hotels for storage and clothing for those who have longer stays. The furniture is up to date and the bed was comfortable. I am in a studio queen and as my stay is a few months I added a few home-feel touches. The staff, operations director and sales managers are first class individuals. I hosted a private business lunch and they helped me greatly to make this business luncheon a success! The staff will go out of their way to accommodate you as best as possible and will help you to make the stay comfortable. Housekeeping is clean and the towels are soft and white. The area is quite during the day and evening. The laundry facility is clean, and the machines are up to date. I feel very safe as a female traveler. I am one that does not like to write reviews, however, I decided to write one as I am please beyond measure of the service I have received during my stay. Hope you enjoy your stay if you select to stay at Sonesta Annapolis! Signed, (Shawn) A Commercial Developer

Perfect location in Downtown Annapolis We were here for a show at Maryland Hall and it was a short walk. Also conveniently located to Rams Head on Stage in the other direction. Check in and check out was quick and easy. We were in a room on the fourth floor. Room was clean and nicely decorated. No complaints! If you stay--be sure to check out the restaurant here and also go brunch or breakfast at Shirleys!

The people who provide the airport pick-up service have no idea about customer service. They brought me and a man together. They did not emphasize throughout the trip that it was a favor that we had no right to ask for anything. The man began to insult us and the same thing happened. with the other boy who was even more aggressive with us, the truth is that the service leaves a lot to be desired