Star Astronomy Hotel

The hotel is located in the Yunshang Grassland Scenic Area, and guests staying there can enjoy butler service. Our butler Rose provided us with considerate service throughout the whole process, arranging parking spots, VIP cable car shuttles, timely delivery of missing items in the room, and any questions about the tour can be consulted at any time. The room arrangement this time is a wild luxury style standard room. The room is large and comfortable. I have stayed in a special starry sky room, but I feel that the wild luxury is more suitable for staying in, and the space layout is more reasonable. The room has air conditioning and floor heating. It is very cold at night on the top of the mountain, but the room is very warm and comfortable. It is very friendly to children and can run back and forth barefoot! This time I stayed for two consecutive nights and played leisurely throughout the Yunshang Grassland. The time was not tight and I could play popular projects off-peak, saving queuing time.

Before departure, the butler Elmo Tian was very considerate to send me the route map and the location of the exclusive parking lot, and told me the details of the shuttle bus check-in and the cable car ride! Living on the mountain, you can use the VIP channel of the cable car without queuing, which is really great! The two-child room is really good, and all the details are very thoughtful. The butler will help me make reservations in advance for the Japanese dinner and Chinese hot pot lunch included in the package. The two-person package is more than enough for our family of four, and the price-performance ratio is great! Although the weather was not good and some projects could not be opened, it happened to avoid the large flow of passengers, and we could enjoy the tranquility and comfort of this moment in the hotel. Elmo Tian was very considerate to send fruit yogurt to the children in the evening, and sent us raincoats on rainy days! The hotel buffet breakfast is also very rich, and the service is also very good! The projects that were not played this time because of the rain are just left for next time.

1168 Starry Sky is on the mountain. If you can get up, you can play the first group of projects. There are still many people queuing for the popular projects on May Day. Living on the mountain can avoid peak hours. The breakfast is OK. It is more suitable for parents and children. We stayed in the Starry Sky Two-Baby Room. The tree hole bunk beds are very happy for the children. There is floor heating. The room facilities are also good. Most projects are suitable for those over 1.2m. In addition, the weather is also very important. There is nothing to play on the mountain on rainy days. The housekeeper EImo Tian Jianjian has good service and will deliver milk to the children at night, which is a surprise.

This trip was very happy because we had a capable butler, Elmo Tian, ​​who provided considerate service, arranged everything, and dealt with all requests in a short time. Thank you very much, and provided a lot of convenience for our trip. The hotel was very comfortable, and I highly recommend 1168 Starry Sky Astronomy Hotel. Looking forward to the next trip, I will continue to find butler Elmo Tian, ​​continue to stay at 1168 Starry Sky Astronomy Hotel, and continue to go to windy places and listen to the whispers of the grassland!

First of all, let me make a conclusion. I don't recommend staying here! I don't recommend staying here! I don't recommend staying here! Customers like me usually don't write about it. If I write about it, it means I'm very dissatisfied. I don't accept compensation to turn black and white. I don't need to praise me. I won't talk about the specific problems. The same problem happened for two days. I believe I'm not the only one who encountered it. The problem was not fixed when I left. I was disappointed with them, so I didn't tell the truth when I asked if it was good when I left, so that the next customers could experience it. Most of the customers who came were one-time customers. I couldn't stop them from giving money even if I told the truth! Problems are not terrible. What is terrible is the attitude and ability to deal with problems. If the service industry loses its attitude, it will be dead soon. Specifically: On the first day, the problem said that they would compensate me with a meal. I said that dinner would be fine. As a result, they told me that there were too many people making reservations. But when I went to eat the day before, they told me that I didn't need to make an appointment. On the first day, the problem happened. The maintenance repaired my bed in a mess. They told me that it was fixed. I expressed my gratitude! But the problem was still broken in the evening. The bed was a mess at the time. The cleaning staff was there and told me that they would clean it immediately. It was 9 o'clock in the morning, so I went to play with peace of mind. As a result, the hotel was not cleaned when I came back at 2:30 in the afternoon, and the children could not take a nap. In summary, Starry Sky Hotel has no ability to correct mistakes. There are many things to complain about the hotel, such as the broken facilities, you can wash your feet after taking a shower, defecate next to the bathroom, various cracks and falling off of the walls inside and outside, keep an eye on the children; the hotel is on the mountain, the luggage should be controlled by yourself, and the 60 steps are not feasible for men at home; oh oh oh, and the wild parking lot, the rhythm of helping the bosses to change tires is advanced. Talk about not being able to do it, taking pictures in heaven and experiencing hell! People who can make excuses will immediately say that there are more people on May 5th, and the service is inevitably reduced. Then why did you double the money when you collected it? Today I will show you my ugliness, are there any masters who will challenge it!

The hotel staff, especially the staff at the transfer station, were very nice. They took the initiative to help with the luggage, and were patient and kind. The hotel housekeeper Allen was very considerate to provide information about the attractions and answer questions, which saved us a lot of time. The hotel is on the mountain, so it is very convenient to check in the mountain projects, among which the disco turntable is very popular with children; the scenery is also very beautiful, and walking and cycling around are also great! The room lighting is a bit dim, and the corridor lighting is not bright enough. In addition, if there are elderly people in the family with inconvenient legs and feet, it is recommended to choose a lower floor. I have a chance to come back in winter to experience skiing!