Hotels near Vall del Riu, Andorra La Vella

We have not been to this hotel. We wanted to make a reservation for June 2023, with a ‘Gift for You’ card. This hotel was on the website of ‘Gift for you’ as a hotel were you can make a reservation with your gift card. But the hotel refused the gift card. We get a very short answer: we do not work with ‘Gift for You’. We were very disappointed. We complained by Gift for You and ask them to remove this hotel out of there list.

Except that I booked and paid for a 64-square-meter suite with Jacuzzi and Italian shower, there was nothing to say about the hotel, and I ended up staying in a 28-square-meter room with a simple bathtub. The hotel told me that there was a problem with the jacuzzi and he had to downgrade me (for information, the hotel is full)

On July 22, 2023 I was at the Novotel hotel and I loved it, the spa was in the other hotel you have to cross the street, and I went in the morning it was quiet, and I loved it, the girl in the morning is super nice ! he has a very sweet voice. Charming and very attentive, thanks again! And restaurant some waiters 10 out of 10. The masseuse is a bit I don't know anything... and the fault was the Turkish bath, but we didn't care much because of the friendliness of the spa girl. and hotel to renovate..

The hotel is a very friendly staff, and I will return to my next trip, whether for work like this or for leisure, I have been looking for more Andorra.

The city of Andorra is relatively small, the hotel is at the foot of the mountain and the scenery is good. The lobby of the hotel is large, the rooms are large, clean and the beds are oversized. Under the floor is the restaurant, very convenient. Parking underground garage, but charges.

Amazing luxurious experience Professional reception and staff who were very helpful and provided us with tips on where to explore in andorra The rooms are spacious, has a balcony with breathtaking views Amenities with good quality Location is close to the shops and restaurants The breakfast however needs improvement Definitely recommend

While i am writing this review i am still staying in the hotel, but i am so enhousiastic that i do not want to wait writing a good review. It is my first time in Andorra and this hotel stay was a gift of a friend of mine. I have just finished my first night and i will stay for 3 nights. I stay with my wife and 3 year old. The hotel looks nice and is perfectly located in the centre. The staff is very friendly and the breakfast is seriously the best I have ever seen in a hotel (photo added) and honestly the breakfast is even better than the photo shows. 7 different fresh juices, all the kinds of tea, good coffee, fresh fruits, local specialities all types of bread, gelatine, cheeses, hams, cereals and all fresh omelets, scambled eggs etc. Amazing (yes i love a good breakfast) Also the room is clean and perfect for a family, free minibar and good WIFI, the bed sleeps very well, all together a perfect hotel where i will definatly stay again!!!

Reception: Majority of staff were mostly courteous, however did not always greet upon arrival and did not always acknowledge you while you waited. Room / facilities: Room number 417 is on the 4 floor and is clean. It overlooks the city and has a road and views of the flowing from your balcony. The self control air conditioning is somewhat confusing to operate, but did the job. The room had a balcony with a door that opens fully enabling guests to go outside. The room has a bar fridge, safe, older style flat screen tv, euro style memory foam pillows, (that i found terrible and left me nursing a migraine after the first night). Queen bed, sofa bed, table and chair, hanging area and luggage shelf. The bathroom had a shower/ tub combo with a multi purpose shower head. Day 2, the 168 kids arrived and the noise escalated from a tranquil setting to a wild playground. Kids played in the hall, yelling screaming, opening and then slamming their and friends room doors, knocking on unknown doors and running (mine). Some kids were polite to apologise when they realised they had the incorrect room. Reception were requested to intervene at least 7 times (face to face and via the phone), however this only sometimes restored the peace for a short period. The student teachers/ supervisors were nowhere to be found to settle the children. Not an ideal situation to be in for a relaxing stay. Parking: is available at an additional cost of €21 (at the time of my stay). The car park is very tight to maneuver around. Wifi: Complementary and good speed password required, this did slow dramatically once the 168 kids arrived to the hotel and were using their devices. Conclusion: Excellent position. River views Comfortable rooms. Right in the center of town. Letdowns: Kids permitted to stay and guests not provided this information upon checkin. Adult guests could have been allocated other separate floors and the children on other exclusive floors. Location / Nearby: Centre of the city and all its offerings. Letdowns Rushing water noise can be a bit much for some. Hotel not advising guests of the imminent arrival of 168 children and the accompanying noise. Getting to hotel: Best use GPS. Be aware of the last roundabout prior to the hotel and the 5th exit that goes down just to the right of the main road/bridge. its very easy to miss. The hotel name and parking signs are only visible when your 5 meters from the property. If arriving into Barcelona airport and drive to Andorra, do yourself a favour and turn off “tolls” on the GPS, the drive has spectacular scenery, and is only marginally longer and you will save €30+ in tolls.

Breakfast buffet is not comparable to domestic, but Europeans are quite conscience. The location is slightly off, very close to the station. But the entire city of Andorra is not large, and it is only a few steps away. The facility is slightly older and less soundproof, and you will hear the sound of the corridor. Everything else is OK.

The hotel is close to the bus stop and about 15-20 minutes from the city center. The hotel staff service is very good, the room is simple but the WiFi is good, there is heating.