JW Marriott, Anaheim Resort

Clean and tidy! Good service attitude.

The service was great. The room was clean and tidy.

Well….The hotel is very noisy. The upstairs is always noisy (maybe the upstairs is the linen room). Then there are no slippers in the room~no toothbrush~you need to call the front desk to get them. But the cleaning lady cleaned the room very cleanly. Valet parking costs 60 a day and there is a surcharge of 40 a day (don't know what it is). It's quite outrageous~

After visiting Disney for a day, we came back and found the door was locked from the inside. It was already 1am and we were forced to wait at the door for nearly 20 minutes before the waiter came. The front desk on the first floor would not take the initiative to help with things or greet people. Check-in was possible after 4pm. We had to pull the big luggage up and down this long escalator. We also had to wait for about 20 minutes when we called to ask for water and towels. I never want to stay in a Marriott hotel again. There is nothing good to eat in the commercial street on the second floor. It is actually quite far to walk back from Disney. It cost 15 dollars to take an Uber. In short, the cost performance, service and hardware are not much better than the Conrad in the city. The English is generally not recommended to stay here. Communication is not clear hahaha