Hotel Il Faro

Staff are rude, breakfast is awful definitely give you food position. I would avoid this hotel. Rooms don't look like photos, very disappointed for what I paid

It wasn’t terrible but I definitely wouldn’t book again. Location wise - it is on the port so good to access the beach and ferry, however, you have to walk up ++stairs to get to the main town where restaurants and shops are. I do not believe that the room itself was worth the amount we paid. This was one of the most nicest/expensive accomodations of our trip and we were so excited for our stay here. Our room had mould in the shower, the shower door did not close properly and the bed was hard it felt like a plinth. I attempted to discuss this further with the staff regarding a change of room with no success or alternative solution to my concerns. Other than that, having breakfast included was good and most of the other staff we interacted with were really friendly and helpful. Overall, I wouldn’t recommend Hotel Il Faro to any of my family or friends visiting Sorrento.

I would think with the pictures showing a pool and daybeds these would be free but when we got there they told us they are 15euro each day to use even though we are hotel guests. The reason we chose a hotel with a pool rather than paying for 1 at the beach. Very disappointed. The showers are very small we aren’t big people and found it hard showering. Balcony was good as could rinse clothes and dry outside but just placed over the chairs. No kettle in the room but can get free coffee with breakfast. Breakfast was included which was great. Scrambled eggs, ham, cheese, danishes, juice and coffee. Location was great coming off the ferry as right at the port with luggage. If going to town it’s a big stair case up to the top or you can walk along the beach to the lift down the road which is 2 euro to use. The bar upstairs has amazing sunsets, lovely watching the sun go down and they have a DJ playing lovely slow singing music which all generations could enjoy. The drinks are slightly priced at the bar though. The restaurant at bottom of hotel was great. 7 euro Margherita pizza and you get 10% off being a hotel guest. I would probably next time stay in town as closer to everything but I like walking and hiking for exercise so the big staircase worked for me but wouldn’t for lots of people. I think the hotel may of said they have free taxi to town but not 100 % sure.

The front desk staff were not very welcoming i don’t mind giving the key but when i’m waiting for the desk to stop a conversation after 10 min it gets frustrating, also the walls were white, but also had black marks all over

The hotel doesn’t let you control the AC. Our room was hot and everyday we did complain, they would go up to our pretend they were fixing and was still the same . Had terrible nights , hot and smell mold . Never ever staying there again, not even for free. They are the one who control the air and they turn off 9 am. It’s ridiculous

the sound insulation of the room that I stayed was not good. I heard toilet flushing, shower noise of the next room.

Nice place, good location if you’re ferry hopping and there is a lift that takes you right into town for about a euro each way. Breakfast was decent. I wish I had stayed here the whole time I was in the coast and just day-tripped everywhere instead of paying a fortune to stay in Capri and Positano. Next time.

Wonderful sea view room!! The roof top bar was great for evening cocktails. The location was perfect for taking the ferry to and from Naples and a date trip to Positano. The bed was comfortable. It can be a little noisy at night, but that would be my only complaint. Great accommodation. I would recommend!