Nurnazida
November 23, 2024
I would never return to this hotel, not even if it were the last option. I'd rather find a hotel in a nearby state than endure another stay here.
From the moment we arrived, it was a disappointment. There were three staff members chatting casually at the front of the hotel. When my husband asked if there was porter service, they smugly replied "No" without any concern. We were traveling with three senior citizens who were visibly struggling with their luggage, yet none of the staff offered to help. This lack of hospitality was shocking.
The room was equally disappointing. There were water stains on the ceiling, no place to hang clothes, and unbelievably, no fridge at this price point. In this day and age, not having a fridge in the room is unacceptable. The other reviews about the toilet door situation are absolutely true. The bathroom design is a joke – the same door is used to either close the shower or the toilet. You literally have to decide which one to "seal off." And the toilet is so small that your knees hit the door when you try to squat – incredibly uncomfortable and poorly designed.
This was one of the worst hotel experiences we've ever had and a total waste of money!