Guest User
January 31, 2023
Beware of "charges". We went as a couple for one night (less than 24 hours), with full board. At each meal we pay directly for the drinks at the time. We didn't set foot in the cafeteria again all day. What is our surprise that when checking out, they want to charge us 12 euros for "coffees" not paid (12 euros in coffees in less than 24 hours, we already had to be addicted). When we explain that they cannot be ours, far from checking and apologizing, he insists that they are ours and calls another colleague (I thought he was going to convince us to pay for some coffees that I had NOT had). His explanation, that the ticket put our room. In other words, if anyone goes and gives our number, they don't check anything. They charge it to you and you endure. In short, after arguing, we start looking like thieves, and with the feeling that on top of that he has spared our lives. And of course, without the slightest apology. So be careful, if they slip it to them, they try to make you pay for the dishes. Absolute lack of professionalism. If you make a mistake, at least check it out and then apologize. Don't treat your client like a scammer. In the end, what they deserved was a claim sheet. In the end, one does not put it in order not to lose the day at the beach, but it is what they deserved.
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