BelleVue Club Reviews

The place is huge and the rooms are very clean, but they clean it every 3 days and not a minimum cleaning to remove the sand, nor check if you need towels. We called for towels at 6:30pm and they showed up at 10:30pm. In the pool children can play rugby, have mattresses and jump on top but you can't drink a soda on the edge. There is not a single area without children, so the option of two adults alone is not good for this hotel. The beds are very comfortable but very small. The buffet does not change anything at breakfasts, the drinks are really bad. The place in general is beautiful and is in a good area. They said there were a lot of mosquitoes but with a repellent there is no problem.

Very good location, close to the beach and restaurants. Lake view from the balcony.

What we liked the most was the attention of the receptionist upon arrival at the hotel.

Very nice apartment. Very nice location and very close to one of the most beautiful beaches in Mallorca.

Good facilities and good service. regular cleaning

Nice but nothing special, old rooms,

Enjoyable stay at a very nice hotel. Could do with a bit of money spent on upgrade to lifts, rooms and pool area, but, don't let that put you off. The staff are fantastic.

Stayed for 3 nights with friends our second visit this year. Had a fabulous time both at the hotel and in local area. Staff are lovely. Food was ok might have got abit repetitive if we stayed longer. Communal area’s stair wells etc could have done with a clean and didn’t really see anyone cleaning in and around the pool areas at all during the stay.

Apartment was covered in ants, went to complain to be told manager won't be in for us to see. Managed to get a room change after complaining to wake up to ants all over the balcony floor. Disgusting! And rude receptionists

The apartment itself was really nicely decorated, but not very clean (especially the bathroom- there was chewing gum in the shower and there were bugs). The shower itself was not good. The facilities themselves were run down and the lifts sometimes didn’t work (having to take 8 floors by stairs). The personnel was unfriendly and not very kind. Plus, we were forced to pay Wi Fi (imagine paying for Wi Fi in 2023…) and it didn’t even work and we had to request a reimbursement. A pity

Close to everything. Rooms are fine. Is what you make it really. Just don’t expect 5* for 3* prices

The towels weren't changed once in four days. The studio wasn't clean. The bed sheets and sofa bed looked like they were changed whoever they were uncomfortable, itchy and had small stains on it. Expecting slightly better.

Horrible cleaning. The first room we got smelled of damp and mold, had lots of flies and dirty sheets. When we requested a new room the reception suggested they just send cleaning service again. When we finally received our new room the floors were full of dust and sand. We tried calling the reception with no answer so we went back to there to ask for cleaning service but after three visits they told us they don’t use vacuum cleaners only brooms to clean resulting in us walking around in other peoples filth. Really nasty. Knowing the rooms aren’t cleaned daily I had low expectations but receiving a dirty room upon arrival and for no one to be helpful about it is just terrible service. The hotel is in a poor condition and in need of an update. Also green laser is being sold on hotel properties and used frequently to point at balconies and people. Spend some extra money and choose a better hotel. It will be worth it. We are not returning.

The overall maintenance is not good as expected and they only do the cleaning every 3/4 days…they do not have enough people for maintenance or cleaning. The location is excellent, the pools and the food at the restaurant.