Homewood Suites by Hilton Albuquerque Downtown

It's a good place to stay in central Albuquerque, beautiful patio, garage parking; breakfast is okay.

The suite we got was surprisingly huge ! We had so much space to feel at home and comfortable.

Great Hotel, but one thing that bothers me is paying for parking. Parking should be included when the customer pays for the room.

The hotel was two years old and nice. The terrible part was their airport shuttle. On our arrival to Albuquerque Airport we waited close to an hour with 3 phone calls to the hotel for the shuttle to arrive... this was at 8pm on a Wednesday night. For our departure we were told to come to the lobby 15 minutes before the time we needed the shuttle to the airport. At 5:15am Monday morning we requested a shuttle, but were told the shuttle cannot be requested until 6am and would be coming from another hotel so wouldn't arrive till 6:15 or after. Our flight was at 8:00 am and we needed to be at the airport 2 hours early. The desk clerk did not offer to contact and pay for a taxi or Lyft for us, which they had done the day before for 2 guests. He did say to submit a receipt from our ride to the airport to the hotel for reimbursement. What a hassle. So my advice to anyone is don't rely on their airport shuttle.

Newer Facility in great location handy to all - Shopping, Downtown, Hwys & Arport. Excellent Bar Area and super Patio Deck!!!

The building was nice. The employees were average. They did tell us how unsafe the neighborhood around the hotel was. Breakfast was cold and the free coffee in the lobby was $3. Downtown Albuquerque is very unsafe. I would not stay here again.

Best part of the stay was Bernadette at the front desk. All other employees couldn’t be bothered to greet you, say hi or be helpful. Vomit on the 2nd floor roof deck, never cleaned in 3 days. Trash on 5th floor by elevators wasn’t emptied either, so with the lack of circulating air the hallway stunk. Asked for an extra hour for check out and the young woman basically said they had given all the they, with empty parking lots. Owner needs to not be a cheap ass and adequately staff the hotel and provide proper training, especially customer service. Won’t be staying at any of his properties going forward.

Great hotel , in middle of all dowtown, access to mamy thing's. The hotel security is top notch, ive never felt more secure you even need a room key for the elevator to go up .

Felt safe there even though it’s right on central Abq. There is a parking garage that you access through the keycard. Very clean! Very safe!