Quest Albany Reviews

Early check in was no problem. Arrived two hrs earlier than our expected early check in time and the apartment was already ready! Clean and spacious for our family of 5 adults. Apartment was set with 5 single beds just as asked. Service was efficient and they were able to gladly offer extra towels and detergent when we asked for more. Westfield shopping center only a couple of minutes drive away. Location just as we wanted, away from the busy city but still convenient with shops and good restaurants close by.

The room was very clean and quiet. The surrounding environment is also very good, with a washing machine and dryer. The hotel's services are also very good. There is a parking lot where you can park for free. very safe

To check in, I pressed the intercom button at the door and waited for about 10 minutes. The weather was rainy and there was no cover above so I got caught in the rain. The low intercom sound seems to be the same at other Quest locations.

Quest Albany has been a great place to stay for over the last 10 years for us when ever we return to NZ. To be honest it's our best kept secret and we really don't want anyone else finding out about it

This is a lovely place to stay for a longer period of time, especially if you appreciate your own kitchen. Very clean, well kept and maintained, with lovely and helpful staff. Parking is also available on site. Would definitely stay again. A bit pricey for what it is, but I don't really know what the prices in Auckland are.

This place is ok. Nothing bad nor particularly special. Adding $10/day for parking was a bit annoying as you can basically just leave you car on the street outside at no cost and it’s not a dangerous neighbourhood. Staff were good and friendly.

Bedroom was a bit too warm at night. Air conditioning struggled to keep up

Nice roomy units we had the 2 bedroom 2 bathroom unit, heaps of room . Was very handy for us as we had a function up at matakana and also wanted to have access to shopping and cafes the rest of our stay . Very friendly helpful staff , have stayed before and will again

Excellent location in Albany. Comfortable room, amazing customer service- from booking to reception to cleaning, great friendliness where nothing was too hard. My daughter and I had a great stay. Thank you

Location The Quest is located in the north shore suburb of Albany. We only chose it because we have relatives living in Long Bay, whom we had come to visit. However, if you’re coming as a tourist to see the sights of Auckland, then this may not be the ideal place to be. To get to the city, for example, we would take an Uber to Devonport, and from there, it’s a short (approx. 20 mins) ferry ride into the city, but all up, for Uber and ferry fares it could cost between $NZ40-50 and take an hour and a half depending on traffic and the waiting time for the ferry. There might be a bus option but we didn’t investigate that. When it came time to leave Auckland, the cost of an Uber to the airport, leaving Quest at 1.30pm on a weekday, was $NZ85. The receptionist told us that despite the out of the way location, the Quest is popular with business travellers and that did make sense, because the Westfield shopping centre is nearby, and there’s a virtual satellite suburb surrounding the Westfield, with dozens of other businesses, shops, cafes and restaurants. The other reason, I guess people would stay here, is if, like us, they are visiting relatives who live in one of the outer north shore suburbs like Torbay, Long Bay, Browns Bay etc, but if I came here purely as a tourist, I would choose to be in the city. Despite its small size, the traffic in Auckland could be pretty horrendous at times, which just adds to your taxi or Uber costs. There isn’t much in the near vicinity of the hotel, apart from a few little shops and restaurants. But the aforementioned Westfield can be easily reached by Uber, or even on foot, although it isn’t a particularly pleasant walk, alongside the highway and it takes about 20-25 minutes. Most of the time, when visiting Westfield, we choose to Uber there and back, and that generally costs a modest $NZ8 or $9 each way. Apartment A comfy little lounge-room was the main feature of the apartment, with a wooden dining table with steel legs, four solid wooden chairs also with steel legs, a small desk and chair with a strong desk light and enough power points to charge all your appliances. There were two comfy lounge chairs in rather dark, sombre colours of olive green and brown, and far too many cushions for such a small space, so they continuously had to be rotated around to make room to sit. The smart TV had local channels as well as YouTube, Netflix, Amazon Prime, pretty much everything you would need from a TV, including a fancy remote with a laser pointer. There was a little coffee table and the whole place was carpeted except for the bathroom and kitchenette, which was just as well, because despite it being mid summer, we found Auckland a cold place and on some days, temps got as low as 18 degrees, complete with wind and rain. Fortunately, the reverse cycle air con worked well, so we had it on heat at 27 degrees most of the time and that at least helped to keep the place warm. I don’t think that we ever used the cooling cycle.

Room was good size, great customer service. Bed was on the small side, we thought it said it was a king bed when we booked. Secure car parking and close to all amenities and motorway.

Well furnished apartment & very quiet location. Great communication & friendly/helpful staff

The executive room was excellent with washing machine and dryer, full kitchen, seperate bedroom, easy check-in. The only places close by are THE ALBANY PUB, an Indian Restaurant, and a convenience store. The Albany mall isn't really nice walking for 20 minutes in the cold windy rain. So I Ubered after that. Overall 8/10 because the isolated position off the main road near construction sites and a Library and University is a little weird

Highly recommend this hotel. Friendly and extremely helpful staff. Had everything we needed for our short stay in Albany. Walking distance to transport, restaurants and shops.