Anonymous User
September 10, 2025
The hotel was very thoughtful to arrange a baby cot for us based on our advance email request. The Japanese ladies at the front desk provided excellent service. However, there was one male staff member who spoke in a rather harsh tone; he even blocked our access to the elevator to specifically escort another Japanese guest. Despite this, every other staff member was truly excellent, offering warm and attentive service.
The room itself was standard but perfectly adequate. What truly stood out were the complimentary snacks and the delicious late-night Ochazuke provided by the hotel. The location is incredibly convenient, right next to a subway entrance and within walking distance to Ginza. I would definitely choose to stay here again on my next visit.
Original TextTranslation provided by Google