Hotels near Chapelle du Serre, Aix-en-Provence

The Golden Tulip chain of hotels renovated this venue a couple of months ago, and created a very efficient, modern and comfortable hotel, very suitable for business and en-route stays. It's located next to the autoroute from Aix-en-Provence to Lyon. Downtown Aix is about a 10 mins. drive. The beds (as in all Golden Tulip hotels) are amongst the most comfortable we've ever slept in! Bathroom modern and efficient. The staff consist of mostly young, enthusiastic people with a modern attitude to service. Definitely a hotel that differs itself positively from the standard en-route French hotel-style! The restaurant should be upgraded somewhat. The menu is limited and as downtown is a bit out, guests should be able to have a bit more choice in the menu.

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The hotel is good, the cost of Ctrip is too high, the domestic departure time set more than 2100 hotels, to the hotel will become more than 1800. The difference between the hotel in Geneva has reached more than 400 RMB. It is recommended that you can cancel it. Go to the hotel in advance and buy it at the front desk after refunding.

Nice staff but the street side room was not soundproofed. The noise from the first workers on the road at 6am was annoying. We had booked for 3 and the towels were for 2 people and the duvet for the 3rd bed was missing. I called reception and they quickly set up what was needed but at 11:00 in the evening I would have preferred to go to bed without having to call about it. It can happen, I understand. In the room there is 1 tea bag and 1 herbal tea but there were 3 of us, no bottle of water apart from those in the fridge (to be paid) The breakfast room in the hall without a real separation is not is not great. During breakfast we are on the door where customers come and go and we hear the calls from the reception staff... something should be done to properly separate and soundproof the spaces. For me it's not a 4 star. 3 stars max. Example of a different recent experience that I like: I was in Lille the previous weekend with my daughter for the same reason. University competition. In the Lille hotel (3 stars, Best Western)) when we arrived they offered to bring forward the Saturday breakfast time to 6:30 a.m. (usually at 7:00 a.m.) to give my daughter and other young people who were there for the same reason the possibility of having breakfast in peace given that the competition started at 8:00 a.m. They gave us a map of the city with directions to the exam center. Lots of attention to the customer, impeccable service, silent rooms, 2 bottles of water in the room on arrival and 2 herbal teas per person...in fact, it only takes a few details that don't cost much to make the difference.

We recently spent four nights here and i can't rave enough! We made reservations primarily based on reviews we read here and we thought the hotel was even better. We were traveling as a family with our teenage daughter and booked the junior suite which was perfect. A large room by European standards and it was perfect. We had a fold out twin bed and we could move around the room with it open. The location was great - close enough to everything but not overrun by street noise and busy crowds. We walked to dinner every night and one restaurant was better than the next. We spend one day in Aix-en-Provence and did day trips the other days. There was so much to see and visit in the area but more about the hotel. The front desk staff were so nice and so helpful. Mostly younger but so attentive and helpful making reservations for us, changing tickets to a site we booked when our daughter wasn't feeling well and offering great suggestions. The breakfast was also a big hit. I would recommend getting it included. There is a beautiful outdoor garden to eat in. Plentiful food and great variety from bacon and eggs to a continental breakfast of pastries and fruit. Lastly, we booked the parking spot which was a big plus. It was a short walk from the lobby and it was great to not have to worry when we returned from our adventures about where to park. Can't recommend enough. We look forward to returning.

warm and friendly staffs . nice room and spacious with kitchen microwave and cooking equipments. they also serve welcome pompe which is a local bakes. nice :) unfortunately with this price there isn't much complimentary basic utilities we can use such as coffee at pantry or other.

I would anticipate that I am a platinum Accor hotel member , so by definition I had the pleasure to see hundreds of novotel in the word . Positive : -good breakfast and wonderful location in the garden . -open and common space quite clean and welcoming . Negative : -moquette in the room is more than obsolete , very dirt and with a really bad smelt . -most of the staff people are not speaking English at all , both during breakfast than at the bar . It has been hard even to have a bottle of water ….this is really not acceptable . Please consider these comments as an incentive to do better . Hotel is nice and few improvements are really needed . This is a Novotel below the standard .

It's very good. It's worth recommending. It's very good. My friends like it very much. Next time, I'll take my family to check in. Breakfast is rich, transportation is convenient, and the couple's attitude is also very good.

Is this the worst hotel I’ve stayed at? No. Was it good? Also no. Let me start with the positives. The property is gorgeously landscaped. You feel like you’re in a private oasis. The pool is very nice, but during peak summer hours the chairs are scarce. The breakfast buffet was fine. Restaurant staff were friendly enough. And on to the bad. I can’t believe this is a 5-star hotel. It’s overpriced and the rooms feel dated. The front desk employees were the least friendly we encountered during our 2+ week excursion in France. One evening we requested in advance that a taxi be called to take us into town. The gentleman at the desk said no problem. When we came back down to the lobby an hour later, a different woman was at the desk and said she had no record of our reservation and instead of offering to immediately call a taxi, sort of argued with us and continued to insist no such reservation existed. We were given the odd 2-story room…the bedroom was upstairs and the bathroom was down a narrow and steep flight of stairs. Overall it was annoying having to trek bath and forth. The room was also unbearably hot despite the ACs being on. We kept the window’s curtains closed during the day, but this didn’t seem to help. After a day of sightseeing, we came back to our room to find housekeeping had opened the curtain and turned off both AC units. It was absolutely miserable. The bed was uncomfortable, lumpy in areas. On the final night, we finally asked for a fan which they did provide. We had quite the unsettling experience when our hotel door was unlocked and 2 hotel employees appeared inside our door at nearly 11pm. I was dead asleep with earplugs in when they turned on the lights, we kind of just stared at each other and they finally closed the door. Completely bizarre. Finally, the location is subpar. While it’s only a 15-20 walk to the center of Aix, you really miss out on the charm of the town. Bottom line, I would never stay here again.

We have spent one night in this hotel a few kilometers from the center of Aix en Provence. The check in was quick and smooth and our room spacious and fairly clean. It was a pleasure to enjoy the swimming pool on a hot day like the one we had. It was a good stay and very good value for money considering the high prices in high season.