Guest User
May 31, 2024
When we first arrived we were given rooms that didn't look at all like in the pictures, and did not belong in a 5 star hotel. Maybe worthy of 3 stars. Our sea view room was on the ground floor with the tiniest balcony, also the smallest balcony in the room category. View to the sea was mainly obstructed by a restaurant and parked cars. Also the craziest part is that the room didn't have any power outlets you could charge your phone with, in a 5 star hotel.. Also my grandparents who we were on holiday with, got their very similar room, with a view to the street and an ATM machine. Also just one power outlet. Well, then we went to the reception to ask if we could get new rooms, and were told to come and ask the next morning. Luckily then we did get new rooms, and the rooms were completely different, looked modern and had power outlets, kitchenettes, and great views. But had we stayed in the rooms we got first, this review would be very different. Also a big thank you to Katerina & Lorena from the reception, who were very helpful by getting us the new rooms. The hotel itself is of course very great, with the 5 pools, the location on the beach and many restaurants etc.. Another thing I wish the hotel took care of are the cats in the hotel area. Especially this one that came to the pool everyday around the same time. A 5 star hotel has all the resources to take care of the cats, it should't have to be left to tourists like us to give them food and take care of them while we can.