Hotels near Stardust Bowl, Addison

We have stayed at the Chicago Westin Lombard on several occasions so my husband can attend the Windy City Pulp Convention. This year, I also visited Lilacia Park. The staff at the front desk ( Girardo and others) are always friendly, pleasant, and helpful. The bellhop, Charles, is so great! The hotel smells wonderful, is clean, pleasant, and a great value for Bonvoy Marriott members! It is located at the Yorktown Center, where there is shopping, restaurants, and other attractions.we look forward to visiting again.

No meat ever on the food bar for breakfast. That is no bacon or sausage. Most alternate days for meats. Eggs, potatoes, biscuits and sausage gravy. Tables not cleaned after use. Not many tables for eating. No wash cloths for rooms. Bathroom light did not work. I had to report broken glass on the hallway floor. Still ok place to stay. Clean room. seems like the top cover is not changed often since it was dingy.

It is obvious that there is a lot of effort and work going into making this a nice place to stay. I've been to a number of hotels in the Chicago area and this hotel is a favorite. It's not only because of the cleanliness of the rooms and the quiet and the fact that everything works and the grounds are clean. It's because these things are a reflection of the staff. It's a pleasure to stay at this ESA because it is clearly a well run hotel.

We had a wonderful one night stay! The room was fresh and comfortable, and the staff was friendly and accommodating. We had breakfast at the on-site restaurant in the lobby the next morning. We each had a combo that comes with eggs prepared how you like them, hash browns, toast, your choice of meat (sausage, bacon, or ham), coffee and your choice of juice. We both enjoyed the breakfast and thought it was a great value. Our waitress could not have been better! This area also has a small bar with a big screen TV. We will definitely stay here again when we are back in the area.

The service was good. I had trouble at check in with the credit cards and the staff was helpful. The room was clean and the bed was comfortable. The only problem was the phone was broken and wouldn't shut up...so I unplugged it and notified the front desk. Check out was simple also and the shuttle to and from the airport was useful. Pick up is at the Terminal 2 shuttle area and you take the team there. If you have a very early flight the shuttle might be an iffy choice. I also ate at the restaurant which was delicious and the service was good.

1 star is generous, unfortunatley it won't let me give 0. WORST HOTEL EVER, DO NOT BOOK!! Often I see reviews like this and think 'it can't be that bad, it's just a bed to sleep in'.. trust me, it can. Awful from start to finish. RUDE horrible reception staff (female, won't mention name but rhymes with Sia) from check in, non-smoking room STANK of smoke and a musty stale smell. Aeroplanes going overhead every 30 secs (not their fault but impossible to sleep). People smoking ****/arguing outside your door. We asked to move rooms and were told we exceeded the 15min reporting time (this is not stated anywhere and was a blatant lie and how ridiculous that they expect you to get back to reception within 15 mins - we were debating whether we could put up with it but also frantically trying to find somewhere local for dinner before everywhere shut within the hour as we arrived in the vening). Receptionist refused us to move rooms as said they had none available, yet loads on booking.com. Told us to speak to manager and was our own fault for not researching the hotel better (how they could blame us I don't know).. then gave us a fake email and a phone number for reception where manager was not even on shift and it just went back to the miserable girl. Then told us we could move rooms (despite saying they had no spare rooms) only to put us in another smelly one, then finally gave us a better smelling room as a last resort as they refused to refund us (which is just awful) yet there were black hairs all in the bed and we had to sleep fully clothed on top of the sheets and felt sooo dirty and gross!!! We beared two nights there as everything else cost $400+ but I was willing to pay any amount of money to avoid it if they hadn't found us a room that smelt remotely acceptable (which she had clearly just ran around with antibac spray). Please please please do not give these people your money or custom, they are rude, obnoxious, have the worst customer service and I would rather have slept in a dog kennel, outside, in the rain.

We stayed at this hotel for new year eve show next th the hotel. The hotel is very nice and clean staff at the lobby were so nice and welcoming. Check in and out were so smooth and fast. Rooms were clean and in good condition, bathroom was a bit small

Environment: The front desk is bad, there is often no one, safe enough, many entrances can go directly to the room Hygiene: OK Facilities: There is an outdoor swimming pool, but it is not open!! Service: Nothing to feel, just simple

I stayed here for one night and it was very different from other hotels. It was super nice and updated. I liked the use of cards for the light fixtures so we are not wasting energy! Good in the morning was like any other hotel breakfast but I did enjoy the options they had out!