For anyone wishing to stay near Cambridge but doesn't want to pay Central London 5-star prices, this is a great place to stay however there were problems. It is an exceptionally efficient system set up with an entry code and all done online. The room was clean and well presented. Waterbeach itself is not a place to rush back to but it is very convenient for Cambridge and its satellite communities. Two Big problems, one NOISE which is NOT the owner's fault but there were empty rooms so why place ALL the clients in adjoining rooms? I was woken at about midnight by the other couples saying goodnight and then next door played MUSIC? really? No accounting for the lack of consideration but the rooms are not well insulated. Secondly: breakfast is preordered, fine. There is a list of available food which is normally a buffet we presumed this was a self service , ie yoghurts and cereal etc.( I now think this was pre-order) as when I tried to help myself to yoghurt from the fridge the attending lady said ' I serve the breakfast' . Well I got nothing. No yoghurt, no cereal, no pastries, no smoothie, Worst of all, we asked for Americano coffee and were given milky something undrinkable. We were not asked if we wanted any refills, any water, NOTHING. I got a small bowl of lumpy porridge and a bit of fruit salad. Since buffet breakfast is the norm in virtually every hotel and BnB throughout the world, I think this is a reasonable expectation. I must re iterate if you need to be in or near Cambridge this place is still a great option
Outstanding
38 Reviews