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Narita International Airport to Mactan-Cebu International Airport flight

Explore the cheapest one-way and round-trip flights from Narita International Airport to Mactan-Cebu International Airport over the next 90 days, with one-way fares from VND 3,251,000 and round-trip from VND 6,660,000. Based on Trip.com's latest 7-day flight data.

    • Cheapest nonstop
      NRT 21:00
      5h 35m
      Direct
      CEB 01:35
      Tokyo - Cebu | Wed, Dec 9 | Cebu Pacific
      CEB 02:10
      4h 45m
      Direct
      NRT 07:55
      Cebu - Tokyo | Fri, Dec 11 | Cebu Pacific
      VND 6,660,000 VND 10,878,000
      39% off
      39% off
      VND 10,878,000 VND 6,660,000
    • NRT 21:00
      5h 35m
      Direct
      CEB 01:35
      Tokyo - Cebu | Tue, Dec 8 | Cebu Pacific
      CEB 14:20
      4h 40m
      Direct
      NRT 20:00
      Cebu - Tokyo | Fri, Dec 11 | Cebu Pacific
      VND 6,831,000 VND 10,878,000
      37% off
      37% off
      VND 10,878,000 VND 6,831,000
    • NRT 21:00
      5h 35m
      Direct
      CEB 01:35
      Tokyo - Cebu | Sun, Dec 6 | Cebu Pacific
      CEB 14:20
      4h 40m
      Direct
      NRT 20:00
      Cebu - Tokyo | Thu, Dec 10 | Cebu Pacific
      VND 7,102,000 VND 10,878,000
      35% off
      35% off
      VND 10,878,000 VND 7,102,000
    • NRT 21:00
      5h 35m
      Direct
      CEB 01:35
      Tokyo - Cebu | Sat, Dec 5 | Cebu Pacific
      CEB 14:20
      4h 40m
      Direct
      NRT 20:00
      Cebu - Tokyo | Wed, Dec 9 | Cebu Pacific
      VND 7,160,000
      34% off
      VND 10,878,000 VND 7,160,000
    • NRT 08:55
      5h 40m
      Direct
      CEB 13:35
      Tokyo - Cebu | Mon, Dec 7 | Cebu Pacific
      CEB 14:20
      4h 40m
      Direct
      NRT 20:00
      Cebu - Tokyo | Wed, Dec 9 | Cebu Pacific
      VND 7,540,000
      31% off
      VND 10,878,000 VND 7,540,000
    • NRT 08:55
      5h 40m
      Direct
      CEB 13:35
      Tokyo - Cebu | Fri, Dec 4 | Cebu Pacific
      CEB 14:20
      4h 40m
      Direct
      NRT 20:00
      Cebu - Tokyo | Wed, Dec 9 | Cebu Pacific
      VND 7,559,000
      31% off
      VND 10,878,000 VND 7,559,000
    • NRT 21:00
      5h 35m
      Direct
      CEB 01:35
      Tokyo - Cebu | Thu, Dec 3 | Cebu Pacific
      CEB 14:20
      4h 40m
      Direct
      NRT 20:00
      Cebu - Tokyo | Wed, Dec 9 | Cebu Pacific
      VND 7,656,000
      30% off
      VND 10,878,000 VND 7,656,000
    • NRT 21:00
      5h 35m
      Direct
      CEB 01:35
      Tokyo - Cebu | Thu, Dec 10 | Cebu Pacific
      CEB 14:20
      4h 40m
      Direct
      NRT 20:00
      Cebu - Tokyo | Tue, Dec 15 | Cebu Pacific
      VND 8,055,000
      26% off
      VND 10,878,000 VND 8,055,000
    • NRT 21:00
      5h 35m
      Direct
      CEB 01:35
      Tokyo - Cebu | Fri, Dec 11 | Cebu Pacific
      CEB 14:20
      4h 40m
      Direct
      NRT 20:00
      Cebu - Tokyo | Wed, Dec 16 | Cebu Pacific
      VND 8,365,000
      23% off
      VND 10,878,000 VND 8,365,000
    • TYO 13:00
      17h 25m
      1 stop
      CEB 14:00
      Tokyo - Cebu | Thu, Oct 29 | Normal Airline
      CEB 15:00
      6h
      Direct
      TYO 16:00
      Cebu - Tokyo | Sat, Oct 31 | Normal Airline
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    • Cheapest
      NRT 21:00
      5h 45m
      Direct
      CEB 01:45
      Tokyo - Cebu | Sun, Jan 17 | Cebu Pacific
      VND 3,251,000 VND 5,643,000
      42% off
      42% off
      VND 5,643,000 VND 3,251,000
    • Cheapest
      NRT 21:00
      5h 45m
      Direct
      CEB 01:45
      Tokyo - Cebu | Mon, Jan 11 | Cebu Pacific
      VND 3,251,000 VND 5,643,000
      42% off
      42% off
      VND 5,643,000 VND 3,251,000
    • NRT 21:00
      5h 45m
      Direct
      CEB 01:45
      Tokyo - Cebu | Sat, Jan 16 | Cebu Pacific
      VND 3,263,000 VND 5,643,000
      42% off
      42% off
      VND 5,643,000 VND 3,263,000
    • NRT 21:00
      5h 45m
      Direct
      CEB 01:45
      Tokyo - Cebu | Wed, Jan 13 | Cebu Pacific
      VND 3,821,000
      32% off
      VND 5,643,000 VND 3,821,000
    • NRT 21:00
      5h 45m
      Direct
      CEB 01:45
      Tokyo - Cebu | Tue, Jan 19 | Cebu Pacific
      VND 3,824,000
      32% off
      VND 5,643,000 VND 3,824,000
    • NRT 21:00
      5h 45m
      Direct
      CEB 01:45
      Tokyo - Cebu | Mon, Jan 18 | Cebu Pacific
      VND 3,824,000
      32% off
      VND 5,643,000 VND 3,824,000
    • NRT 21:00
      5h 45m
      Direct
      CEB 01:45
      Tokyo - Cebu | Fri, Jan 15 | Cebu Pacific
      VND 3,852,000
      32% off
      VND 5,643,000 VND 3,852,000
    • NRT 21:00
      5h 35m
      Direct
      CEB 01:35
      Tokyo - Cebu | Wed, Dec 9 | Cebu Pacific
      VND 4,119,000
      34% off
      VND 6,287,000 VND 4,119,000
    • NRT 21:00
      5h 45m
      Direct
      CEB 01:45
      Tokyo - Cebu | Tue, Jan 12 | Cebu Pacific
      VND 4,119,000
      27% off
      VND 5,643,000 VND 4,119,000
    • TYO 13:00
      17h 25m
      1 stop
      CEB 14:00
      Tokyo - Cebu | Thu, Oct 29 | Normal Airline
      Find more flights
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    • Cheapest nonstop
      NRT 21:00
      5h 45m
      Direct
      CEB 01:45
      Tokyo - Cebu | Sun, Jan 17 | Cebu Pacific
      VND 3,251,000 VND 5,643,000
      42% off
      42% off
      VND 5,643,000 VND 3,251,000
    • NRT 21:00
      5h 45m
      Direct
      CEB 01:45
      Tokyo - Cebu | Mon, Jan 11 | Cebu Pacific
      VND 3,251,000 VND 5,643,000
      42% off
      42% off
      VND 5,643,000 VND 3,251,000
    • NRT 21:00
      5h 45m
      Direct
      CEB 01:45
      Tokyo - Cebu | Sat, Jan 16 | Cebu Pacific
      VND 3,263,000 VND 5,643,000
      42% off
      42% off
      VND 5,643,000 VND 3,263,000
    • NRT 21:00
      5h 45m
      Direct
      CEB 01:45
      Tokyo - Cebu | Wed, Jan 13 | Cebu Pacific
      VND 3,821,000
      32% off
      VND 5,643,000 VND 3,821,000
    • NRT 21:00
      5h 45m
      Direct
      CEB 01:45
      Tokyo - Cebu | Tue, Jan 19 | Cebu Pacific
      VND 3,824,000
      32% off
      VND 5,643,000 VND 3,824,000
    • NRT 21:00
      5h 45m
      Direct
      CEB 01:45
      Tokyo - Cebu | Mon, Jan 18 | Cebu Pacific
      VND 3,824,000
      32% off
      VND 5,643,000 VND 3,824,000
    • NRT 21:00
      5h 45m
      Direct
      CEB 01:45
      Tokyo - Cebu | Fri, Jan 15 | Cebu Pacific
      VND 3,852,000
      32% off
      VND 5,643,000 VND 3,852,000
    • NRT 21:00
      5h 35m
      Direct
      CEB 01:35
      Tokyo - Cebu | Wed, Dec 9 | Cebu Pacific
      VND 4,119,000
      34% off
      VND 6,287,000 VND 4,119,000
    • NRT 21:00
      5h 45m
      Direct
      CEB 01:45
      Tokyo - Cebu | Tue, Jan 12 | Cebu Pacific
      VND 4,119,000
      27% off
      VND 5,643,000 VND 4,119,000
    • TYO 13:00
      17h 25m
      1 stop
      CEB 14:00
      Tokyo - Cebu | Thu, Oct 29 | Normal Airline
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    • Cheapest nonstop
      NRT 21:00
      5h 45m
      Direct
      CEB 01:45
      Tokyo - Cebu | Sun, Jan 17 | Cebu Pacific
      VND 3,251,000 VND 6,747,000
      52% off
      52% off
      VND 6,747,000 VND 3,251,000
    • NRT 21:00
      5h 45m
      Direct
      CEB 01:45
      Tokyo - Cebu | Mon, Jan 11 | Cebu Pacific
      VND 3,251,000 VND 6,747,000
      52% off
      52% off
      VND 6,747,000 VND 3,251,000
    • NRT 21:00
      5h 45m
      Direct
      CEB 01:45
      Tokyo - Cebu | Sat, Jan 16 | Cebu Pacific
      VND 3,263,000 VND 6,747,000
      52% off
      52% off
      VND 6,747,000 VND 3,263,000
    • NRT 21:00
      5h 45m
      Direct
      CEB 01:45
      Tokyo - Cebu | Wed, Jan 13 | Cebu Pacific
      VND 3,821,000
      43% off
      VND 6,747,000 VND 3,821,000
    • NRT 21:00
      5h 45m
      Direct
      CEB 01:45
      Tokyo - Cebu | Tue, Jan 19 | Cebu Pacific
      VND 3,824,000
      43% off
      VND 6,747,000 VND 3,824,000
    • NRT 21:00
      5h 45m
      Direct
      CEB 01:45
      Tokyo - Cebu | Mon, Jan 18 | Cebu Pacific
      VND 3,824,000
      43% off
      VND 6,747,000 VND 3,824,000
    • NRT 21:00
      5h 45m
      Direct
      CEB 01:45
      Tokyo - Cebu | Fri, Jan 15 | Cebu Pacific
      VND 3,852,000
      43% off
      VND 6,747,000 VND 3,852,000
    • NRT 21:00
      5h 45m
      Direct
      CEB 01:45
      Tokyo - Cebu | Tue, Jan 12 | Cebu Pacific
      VND 4,119,000
      39% off
      VND 6,747,000 VND 4,119,000
    • NRT 21:00
      5h 45m
      Direct
      CEB 01:45
      Tokyo - Cebu | Thu, Jan 14 | Cebu Pacific
      VND 4,138,000
      39% off
      VND 6,747,000 VND 4,138,000
    • TYO 13:00
      17h 25m
      1 stop
      CEB 14:00
      Tokyo - Cebu | Thu, Oct 29 | Normal Airline
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    • Cheapest nonstop
      NRT 08:55
      5h 40m
      Direct
      CEB 13:35
      Tokyo - Cebu | Wed, Oct 28 | Cebu Pacific
      VND 5,521,000 VND 15,290,000
      64% off
      64% off
      VND 15,290,000 VND 5,521,000
    • NRT 08:55
      5h 30m
      Direct
      CEB 13:25
      Tokyo - Cebu | Mon, Nov 2 | Cebu Pacific
      VND 7,555,000 VND 15,290,000
      51% off
      51% off
      VND 15,290,000 VND 7,555,000
    • NRT 21:00
      5h 45m
      Direct
      CEB 01:45
      Tokyo - Cebu | Thu, Oct 29 | Cebu Pacific
      VND 7,571,000 VND 15,290,000
      50% off
      50% off
      VND 15,290,000 VND 7,571,000
    • NRT 08:55
      5h 40m
      Direct
      CEB 13:35
      Tokyo - Cebu | Fri, Oct 30 | Cebu Pacific
      VND 7,610,000
      50% off
      VND 15,290,000 VND 7,610,000
    • NRT 08:55
      5h 30m
      Direct
      CEB 13:25
      Tokyo - Cebu | Tue, Nov 3 | Cebu Pacific
      VND 7,854,000
      49% off
      VND 15,290,000 VND 7,854,000
    • NRT 21:00
      5h 25m
      Direct
      CEB 01:25
      Tokyo - Cebu | Sun, Nov 1 | Cebu Pacific
      VND 8,109,000
      47% off
      VND 15,290,000 VND 8,109,000
    • NRT 08:55
      5h 40m
      Direct
      CEB 13:35
      Tokyo - Cebu | Sat, Oct 31 | Cebu Pacific
      VND 8,237,000
      46% off
      VND 15,290,000 VND 8,237,000
    • NRT 14:45
      5h 40m
      Direct
      CEB 19:25
      Tokyo - Cebu | Mon, Nov 2 | Philippine Airlines
      VND 8,845,000
      42% off
      VND 15,290,000 VND 8,845,000
    • NRT 14:45
      5h 40m
      Direct
      CEB 19:25
      Tokyo - Cebu | Wed, Oct 28 | Philippine Airlines
      VND 9,423,000
      38% off
      VND 15,290,000 VND 9,423,000
    • TYO 13:00
      17h 25m
      1 stop
      CEB 14:00
      Tokyo - Cebu | Thu, Oct 29 | Normal Airline
      Find more flights
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    • NRT 21:00
      5h 25m
      Direct
      CEB 01:25
      Tokyo - Cebu | Sun, Nov 8 | Cebu Pacific
      VND 5,029,000 VND 6,287,000
      20% off
      20% off
      VND 6,287,000 VND 5,029,000
    • NRT 21:30
      5h 25m
      Direct
      CEB 01:55
      Tokyo - Cebu | Thu, Nov 12 | Cebu Pacific
      VND 5,142,000 VND 27,174,000
      81% off
      81% off
      VND 27,174,000 VND 5,142,000
    • NRT 17:45
      5h 25m
      Direct
      CEB 22:10
      Tokyo - Cebu | Tue, Dec 22 | United Airlines
      VND 10,263,000 VND 27,174,000
      62% off
      62% off
      VND 27,174,000 VND 10,263,000
    • NRT 17:45
      5h 25m
      Direct
      CEB 22:10
      Tokyo - Cebu | Sat, Jan 2 | United Airlines
      VND 10,271,000
      62% off
      VND 27,174,000 VND 10,271,000
    • NRT 17:45
      5h 25m
      Direct
      CEB 22:10
      Tokyo - Cebu | Thu, Jan 21 | United Airlines
      VND 10,322,000
      62% off
      VND 27,174,000 VND 10,322,000
    • NRT 17:45
      5h 25m
      Direct
      CEB 22:10
      Tokyo - Cebu | Sun, Jan 17 | United Airlines
      VND 10,643,000
      61% off
      VND 27,174,000 VND 10,643,000
    • NRT 17:45
      5h 25m
      Direct
      CEB 22:10
      Tokyo - Cebu | Tue, Jan 19 | United Airlines
      VND 11,371,000
      57% off
      VND 27,174,000 VND 11,371,000
    • NRT 17:45
      5h 25m
      Direct
      CEB 22:10
      Tokyo - Cebu | Tue, Dec 1 | United Airlines
      VND 13,010,000
      52% off
      VND 27,174,000 VND 13,010,000
    • NRT 17:45
      5h 25m
      Direct
      CEB 22:10
      Tokyo - Cebu | Thu, Dec 24 | United Airlines
      VND 13,440,000
      51% off
      VND 27,174,000 VND 13,440,000
    • TYO 13:00
      17h 25m
      1 stop
      CEB 14:00
      Tokyo - Cebu | Thu, Oct 29 | Normal Airline
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Crossed out prices are calculated based on the average price of the corresponding route on Trip.com.

Trip.com Price Insights: Flights from Narita International Airport to Mactan-Cebu International Airport

Which month has the cheapest one-way flights from Narita International Airport to Mactan-Cebu International Airport?

The data is based on Trip.com data from the past 12 months and shows the average one-way fares by month from Narita International Airport to Mactan-Cebu International Airport.

Based on Trip.com data from the past 12 months, the cheapest one-way flights from Narita International Airport to Mactan-Cebu International Airport are usually in January, with an average price of VND 3,160,000. October sees the highest fares, around VND 5,348,000.

VND 5,348,000
VND 4,254,000
VND 3,160,000
VND 2,066,000
    Cheapest
  • VND 5,348,000
    Oct
  • VND 3,912,000
    Nov
  • VND 3,918,000
    Dec
  • VND 3,160,000
    Jan
  • VND 3,901,000
    Feb
  • VND 3,505,000
    Mar
  • VND 3,535,000
    Apr
  • VND 3,564,000
    May
  • VND 3,747,000
    Jun
  • VND 3,698,000
    Jul
  • VND 4,055,000
    Aug
  • VND 4,244,000
    Sep

Which month has the cheapest round-trip flights from Narita International Airport to Mactan-Cebu International Airport?

The data is based on Trip.com data from the past 12 months and shows the average round-trip fares by month from Narita International Airport to Mactan-Cebu International Airport.

Based on Trip.com data from the past 12 months, the cheapest round‑trip flights from Narita International Airport to Mactan-Cebu International Airport are usually in November, with an average price of VND 7,547,000. December sees the highest fares, around VND 11,194,000.

VND 11,194,000
VND 9,370,500
VND 7,547,000
VND 5,723,500
    Cheapest
  • VND 9,477,000
    Oct
  • VND 7,547,000
    Nov
  • VND 11,194,000
    Dec
  • VND 9,147,000
    Jan
  • VND 9,651,000
    Feb
  • VND 7,901,000
    Mar
  • VND 7,660,000
    Apr
  • VND 7,725,000
    May
  • VND 8,563,000
    Jun
  • VND 9,861,000
    Jul
  • VND 9,764,000
    Aug
  • VND 9,500,000
    Sep

Which day of the week has the cheapest flights from Narita International Airport to Mactan-Cebu International Airport?

The data is based on Trip.com data from the past 12 months and shows the average fares by each day of the week from Narita International Airport to Mactan-Cebu International Airport.

Based on Trip.com data from the past 12 months, the cheapest day for flights from Narita International Airport to Mactan-Cebu International Airport is Tuesday, with average prices lower than other days. Try to avoid departing on Saturday, as fares are typically the highest.

VND 6,928,000
VND 6,341,000
VND 5,754,000
VND 5,167,000
  • VND 6,527,000
    Mon
  • VND 5,754,000
    Tue
  • VND 6,562,000
    Wed
  • VND 5,867,000
    Thu
  • VND 6,631,000
    Fri
  • VND 6,928,000
    Sat
  • VND 6,575,000
    Sun

Which airline offers the cheapest flights from Narita International Airport to Mactan-Cebu International Airport?

The cheapest airline flying from Narita International Airport to Mactan-Cebu International Airport is Cebu Pacific (from VND 4,119,000) among 10 carriers operating this route. Based on Trip.com's latest 7-day flight data.

Cebu Pacific
From VND 4,119,000
Air Busan
From VND 5,006,000
Jin Air
From VND 5,238,000
Jeju Air
From VND 5,386,000
Jetstar Japan
From VND 5,990,000
Philippine Airlines
From VND 6,157,000
Korean Air
From VND 6,943,000
Peach Airlines
From VND 7,017,000
Parata Air
From VND 7,683,000
Vietnam Airlines
From VND 8,822,000

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What is the flight schedule from Narita International Airport to Mactan-Cebu International Airport?

Check the schedule for flights from Tokyo to Cebu and find the flight that best matches your travel plans.

Flight info.
Departure
Arrival
Weekly Schedule

  1. 5J5065

    Narita International Airport

    22:10

    NRT

    5h 45m

    02:55

    CEB

    - - - W - F S
    Search

  2. 5J5069

    Narita International Airport

    11:20

    NRT

    5h 15m

    Direct

    15:35

    CRK

    S M T W T F S
    Search

  3. 5J4301

    Clark International Airport

    18:10

    CRK

    1h 30m

    Direct

    19:40

    CEB

    S M T W T F S

  4. 5J5069

    Narita International Airport

    11:20

    NRT

    5h 15m

    Direct

    15:35

    CRK

    S M T W T F S
    Search

  5. 5J4309

    Clark International Airport

    13:00

    CRK

    1h 30m

    Direct

    14:30

    CEB

    - - - - - F S
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About Narita International Airport and Mactan-Cebu International Airport

Learn about Narita International Airport (NRT) and Mactan-Cebu International Airport (CEB) — including location, terminals, transportation, and travel tips.

Flight distance 3,283.47km
Cheapest one-way ticket price VND 3,251,000
Cheapest return ticket price VND 6,660,000

FAQs for Narita International Airport to Mactan-Cebu International Airport Flights

  • How long is the flight from Narita International Airport to Mactan-Cebu International Airport?

    Narita International Airport to Mactan-Cebu International Airport takes about 4 hours 40 minutes on average. Actual flight time may vary depending on route, weather and air traffic.
  • There are around 4 daily flights from Narita International Airport (NRT) to Mactan-Cebu International Airport (CEB).
  • The earliest flight from Narita International Airport to Mactan-Cebu International Airport departs at 08:55, and the last departs at 17:55, with about 4 flights per day. Flight times may change, so please check the latest departure and arrival times before you travel.
  • The route from Narita International Airport (NRT) to Mactan-Cebu International Airport (CEB) is quite popular. Without considering departure times or holidays, tickets cost around VND 9,740,000 in December, the most expensive month to book this route.
  • The earliest flight departs from Narita International Airport (NRT) at 08:55 and arrives in Mactan-Cebu International Airport (CEB) at 13:25.
  • The latest flight departs from Narita International Airport (NRT) at 17:55 and arrives in Mactan-Cebu International Airport (CEB) at 22:15.
    • The distance from Mactan-Cebu International Airport to downtown is about 9km, by taxi about 20 minutes.
  • Cebu Pacific is a very popular airline operating an average of 8490 flights per month.
  • One-way flights from Narita International Airport to Mactan-Cebu International Airport currently start from VND 4,119,000, and round-trip fares start from VND 6,660,000. The current lowest fare is a Cebu Pacific flight departing on Wed, Dec 9; prices may vary depending on availability.
  • Yes. Philippine Airlines, United Airlines and Cebu Pacific operate direct flights from Narita International Airport to Mactan-Cebu International Airport, with an average flight time of 4 hours 38 minutes, and around 18 weekly flights. Actual flight frequency may vary by season.
  • Based on Trip.com flight data for departures within the next 30 days with at most one stop, the average one-way price from Narita International Airport to Mactan-Cebu International Airport is VND 12,159,000. Prices may vary depending on the departure date, airline, and availability.
  • Cebu Pacific are the most popular budget airlines flying from Narita International Airport to Mactan-Cebu International Airport, with one-way fares starting from VND 4,119,000. Compare final prices carefully, as baggage, seat selection and payment fees may apply.
  • Narita International Airport to Mactan-Cebu International Airport operates around 19 weekly flights, mainly by Philippine Airlines, United Airlines and Cebu Pacific. Actual frequency may vary during holidays and seasonal schedule adjustments.
  • Enter Narita International Airport and Mactan-Cebu International Airport, select your departure date and number of passengers, then compare flights by price, flight duration, and baggage allowance. Once you've chosen a fare, review the change and refund rules, fill in passenger details, and pay to receive your booking confirmation.

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Note: Prices shown on this page are the lowest estimated prices found in the last 24 hours and include all taxes and fees.

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Prices displayed on this page are all-inclusive (incl. taxes, fuel surcharges, Civil Aviation Development Fund, etc.), and all fees are shown before payment. Charges for checked baggage, meals, Wi-Fi, and other optional services may also appear in the flight cards.

Real-time pricing updates

Prices, availability, and travel information on this page have been updated within the last 24 hours, and with many routes refreshed in real time. The more popular the route, the more accurate the data.

Change & Cancellation Policy

Trip.com shows the change and cancellation rules for each ticket during the booking process, including all related fees and conditions. Please refer to the following scenarios:
Voluntary cancellation/change:
To request a change or cancellation, go to the flight bookings page, select the option to change or cancel your booking, choose the relevant passengers and flight segment, and submit your request. Please note that additional charges may apply based on the airline’s fare rules.
Cancellation/change due to a flight schedule change:
If your flight has been rescheduled and you would like to change or cancel your ticket, you can submit an involuntary cancellation request. For full details of change and cancellation policies, please refer to the customer support pages.