DelGrosso’s Amusement Park and Laguna Splash Water Park

What travelers say:

Do not waste your money! We have been going for years, at least once a year if not more. The last few years it increasingly has gotten worse. The customer service is almost nonexistent. My young daughter of 10 wanted to go on a slide in the water park, we waited in line and at the bottom of the steps were told we could not bring cellphones or glasses on the ride. Since I couldn't just leave my phone unattended (they make it clear they are not responsible for stolen items), I escorted my daughter to the top, made sure she got on the slide, and then walked back down. I was immediately greeted by a manager stating there are not cellphones or glasses allowed. I said that I understood which is why I took my daughter but (her eyesight is really bad) and then walked back down the stairs to comply with those rules. They said I still could not do that. I was perplexed, I didn't want her tripping and falling down all those steps . . it could be lethal (not exaggerating) - I did not say that to them. I just said she couldn't see. The girl, 18, was so full of hostility and attitude and I just said, I want my daughter to have a good time that's all and she couldn't see. She kept wanting to engage in an argument so I said I need to find the rest of my family and turned around to leave. She said she was calling security. We had security following us around the park while we looked for the rest of our party and manager accused me of "yelling" at her and that I needed to apologize. Don't have enough room to write everything but it was poorly handled and several other things we witnessed with strangers and others in our party that I would never go there again. Go to Splash Lagoon, Idlewild, Lakemont Park & The Island Waterpark, Kalahari Resort, Water Park H20, Adventure Resort, Great Wolf Lodge, Kennywood, Sandcastle Waterpark, Waldameer & Water World, New Conneaut Lake Park, etc. So many better places to spend your $30-40!!