9.7/10
Guests highlighted a variety of activities, including golf, biking, eco-preserve hikes, kayaking, and diving. The ecological reserve and cenotes were noted as unique and beautiful experiences.
9.5/10The hotel is praised for its idyllic location, featuring pristine beaches, clear waters, and manicured grounds. Guests appreciate the relaxing atmosphere and beautiful views, making it a perfect destination for a serene getaway.
9.3/10The staff are often praised for being exceptionally polite, attentive, and helpful, anticipating guests' needs and providing positive interactions. Some staff are highlighted for going above and beyond, making guests feel welcome and comfortable.
49.1/10Guests generally find the food delicious with a varied selection, including standout dishes like steamed grouper. Although some exceptions exist, the overall dining experience is positive, with good drink selections complementing meals.
59.2/10The hotel is situated in a beautiful and perfect location, with a lovely beach and stunning views. Many guests appreciate the serene environment and proximity to the beach, making it ideal for family vacations.
69.4/10Many guests praised the hotel's exceptional service, highlighting the friendly and attentive staff who made them feel genuinely welcome. The front desk was often mentioned for organizing everything flawlessly and addressing every detail efficiently.
78.8/10The hotel is praised for its serene and picturesque setting, often described as beautiful and peaceful. Guests appreciate its unspoilt beach, lush grounds, and tranquil ambiance, providing a relaxing escape from hectic daily life.
88.4/10The hotel is located in a nice area with easy access to the beach. Despite issues with sargassum, guests enjoy the beach's proximity and the vibrant Latin American atmosphere, which is complemented by green surroundings and diverse pool areas.
99.0/10The resort offers a beautiful and well-maintained environment with clean, modern rooms and manicured grounds. The pools and beach are great, and the overall atmosphere is relaxing, making it ideal for vacationers seeking tranquility and leisure.
108.8/10The hotel's location near a beautiful beach was frequently mentioned as a highlight. The picturesque surroundings contributed to the enjoyment of the vacation, despite occasional overcrowding and party activities.
Achieved a 2-year streak on the annual lists
