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Reviews/Trip Moments

Reviews:
Guest User2026-03-06
The van collection was on time at our hotel, comfortable and the driver was lovely. Upon arriving for the boat, the driver helped with our bags and ticket collection. When we got to the boat, staff helped with our bag, the boat had plenty of space and was a smooth trip. A faultless journey and great for the cost!
Reviews: LOMBOK Three Gilis Snorkeling Tour by Private boat with Guide and Lunch
Guest User2026-02-15
The service was excellent. They picked us up from the pier, helped with our luggage, booked our hotel, and the food was very special. They even bought us food, played with the kids, and took photos for us while we were snorkeling.
Reviews: Gili Island Snorkeling Trip - Gili Trawangan, Gili Meno, & Gili Air, From Lombok
Guest User2026-02-03
Booked this experience for my mother (77 years old) and myself. It was by far the best thing we did on our entire three week trip to Indonesia. Everyone involved was very helpful, which was necessary for my mother who has some mobility issues. It was difficult for her to get on and off the boat, but the staff were very patient and helpful with her. The snorkeling in these locations is excellent. We saw so many turtles! There were also so many colourful fish and the crew brought food so we could feed them and they just swarmed around us! We saw lots of clowns and a lionfish which was pretty special. I originally booked this experience because I wanted to see the NEST sculptures off Gili Meno, honeslty this was the least of the experience, it was just so crowded with people kicking you in the face with their fins to get a look at it. I think it's best to stay one night on Gili Meno and go really early if you want to see this. This did have a silver lining though, there were many turtles nearby and because all the tourists were preoccupied with the statues, I had the turtles all to myself. We had ample time to explore all three islands and had free time for lunch on Gili T. Our guide had a GoPro and transferred all the photos and videos to my phone on the way back to Lombok. This really made our experience the best, the photos and videos were spectacular. He even made us a little video to use as an Instagram Reel, so I didn't even have to do that for myself later! They really had thought of everything. The only thing I would suggest is more information on the boat, and maybe pictures of it for mobility impaired guests (the listing just says "not wheelchair accessible" and Mum isn't in a wheelchair and doesn't use any kind of mobility aid). If my Mum had been just a bit more impaired than she already is, she wouldn't have been able to get on and off the boat.
Reviews: FastBoat ticket Bali (Padangbai) to Gili Trawangan, Gili Air, Lombok
Guest User2026-04-03
Amazing! Easy to use. I booked also the transfer form hotel to the port, very easy and the seat are huge! You will travel very confty... If course you need to pay extra fee for the border but it's understandable 🤣 as I saw many comments complaining about it... It's something that you must know
Reviews: Penida Island
Guest User2017-03-05
I arrived early and waited outside for an hour before going in. I thought about buying a ticket to go in, but it felt like a waste of money. Actually, I should have been more rational and entered earlier, or gotten a discounted package ticket. The performance was pretty good, but after watching Lijiang's "Eternal Love", I felt it lacked a grand and vibrant feel. It's more of a commercialized performance.
Best Contact Center 2024 - Bronze
Best Contact Center 2024 - Bronze