
This activity requires guests to arrive 30 minutes before the start time for check-in, the distribution of headsets, and the museum's security check. Tour schedules are strict: late arrivals and no-shows cannot join the group. If you arrive late, you will not be able to enter or reschedule and would need to purchase a new ticket, subject to availability. Access on the first Sunday of each month cannot be guaranteed, as tickets cannot be reserved in advance.
The experience may be rescheduled or canceled if the minimum number of participants (2) is not met. Inside the museum, all visitors must follow staff instructions and comply with rules regarding photography, prohibited items, and general behavior. Expect long periods of standing and walking during the visit.
Service dogs are allowed; pets are not. Entry times may vary due to security checks or crowd management. Please bring valid ID if required for ticket verification.
Items recommended to bring:
Disability card
Downloaded app
Headphones
ID card, copy accepted
Passport
Passport or ID card
Passport or ID card for children
Passport or ID card, copy accepted
Passport, copy accepted
Student card
Visa, if required
Not allowed items:
Alcohol and drugs
Backpacks
Bare feet
Drinks
Drones
Explosive substances
Firework
Flash photography
Food
Food and drinks
Glass objects
Intoxication
Jumping
Littering
Luggage or large bags
Making noise
Nudity
Oversize luggage
Pets (assistance dogs allowed)
Selfie sticks
Smoking
Smoking indoors
Touching the exhibits
Tripods
Umbrellas
Unaccompanied minors
Vaping
Weapons or sharp objects
Good to know:
Service dogs are allowed; pets are not. Entry times may vary due to security checks or crowd management. Please bring valid ID if required for ticket verification.
The experience may be rescheduled or canceled if the minimum number of participants (2) is not met. Inside the museum, all visitors must follow staff instructions and comply with rules regarding photography, prohibited items, and general behavior. Expect long periods of standing and walking during the visit.
This activity requires guests to arrive 30 minutes before the start time for check-in, the distribution of headsets, and the museum's security check. Tour schedules are strict: late arrivals and no-shows cannot join the group. If you arrive late, you will not be able to enter or reschedule and would need to purchase a new ticket, subject to availability. Access on the first Sunday of each month cannot be guaranteed, as tickets cannot be reserved in advance.









