Cruise from Helsinki, Finland to Stockholm (one-way or round-trip) on Silja Serenade or Symphony + multiple cabin options available

1. Cruise introduction

1. Silja Serenade: Helsinki – Stockholm – Helsinki

a. Cruise facilities

Luggage Storage: Deck 7, available 24/7 full-day

Storage lockers: Deck 7, temperature-controlled, €2

Medical services: Available at the information desk

Information Desk: Deck 7, provides boarding assistance services

Hot water: Deck 7, near the information desk

Hair dryers are available in the guest rooms or at the information desk (deposit required). Irons can be rented at the information desk with a deposit of €20 (for reference only, subject to actual use). infant can be rented during the voyage with a deposit required. Wheelchairs can be rented with a deposit of €50 (for reference only, subject to actual use).

Postbox: Deck 7, stamped with the cruise ship's seal

Parent & baby facilities: Infant changing tables are located on decks 5, 6, and 7.

ATM: Located on the pedestrian street, accepts major credit cards.

Cash payment: Cash is not accepted

b. Port Terminal

Helsinki Olympia Terminal: Eteläsatama (South Harbor), Olympiaranta 1, 00140 Helsinki

Värtahamnen Terminal in Stockholm: Hamnpirsvägen 10, 11574 Stockholm

2. Silja Symphony cruise ship

a. Cruise facilities

Luggage Storage: Deck 7, opens 30 mins before the cruise arrives at its destination (15 mins for Åland Islands).

Locker: Deck 7, climate controlled, €2. (For reference only, subject to actual price)

Medical services: Available at the information desk

Information Desk: Deck 7, provides boarding assistance services

Hot water: Available on Deck 7, at Fast Lane Restaurant

Vending machines: Located on multiple decks, accepts coins

Hair dryer: Available in the room. Iron available for rental at the information desk with a €20 deposit (for reference only, subject to actual conditions)

Postbox: Deck 7, stamped with the cruise ship's seal

Strollers available for rent: Available for rent during the voyage, deposit required

Wheelchair: Not available for rent, assistance service provided at the information desk

Parent & baby facilities: Infant changing table located in the Silja children's play area

ATM: Located on the pedestrian street, accepts major credit cards.

Cash payment: Cash is not accepted

b. Port Terminal

Värtahamnen Terminal in Stockholm: Hamnpirsvägen 10, 11574 Stockholm

Helsinki Olympia Terminal: Eteläsatama (South Harbor), Olympiaranta 1, 00140 Helsinki

2. Departure departure time slot schedule (for reference only, subject to the time on the confirmation voucher)

1. Departure time from Helsinki: 5:00 PM (17:00), arrival time in Stockholm: 10:00 AM the next day

2. Stockholm departure time: 4:45 PM, arrival in Helsinki: 10:30 AM the next day

3. Seat type reference

1. Economy Class C:

Modern Interior Stateroom for 1–2 Guests

- 9 sq m

- Deck 2

- Bunk Bed

- Bathroom, shower, hair dryer

- Some noise may occur due to cabin location

2. Standard Inside Cabin Class B

Comfortable inside stateroom for 1–4 guests

- 11 sq m

- Located on the 5F and 9–11F

Private bunk

- Lower bunk can be converted to a double bed

- Bathroom with shower and hair dryer

3. Standard Ocean View Room (Grade A)

Premium cabin, available for 1–4 people

- 11 sq m

- Located on the 5F and 8–11F

- Single bed

- Lower bunk can be converted to a double bed

- Bathroom with shower and hair dryer

4. Ocean view family room

Family Oceanview Cabin (max 6 passengers)

- 18 square meters

- Window facing the sea

- Can accommodate up to 6 passengers, with a minimum of 3 passengers required, including at least 1 child

- Bathroom with shower, TV, and hair dryer

- Complimentary refreshments in minibar

5. Luxury Ocean View Room

Luxury cabin with ocean view window, max 2 people

- 14 sq m

- Sea view window

- Double bed

- Extra bed available for children aged 0–17

- Bathroom, shower, TV, hair dryer

- Complimentary refreshments in the minibar. Special breakfast included.

Note: If no corresponding seat type is available, please contact customer support before placing your order.

4. Important Information

1. Check-in formalities and boarding

There are four ways to check in: at a terminal self-service kiosk or at a terminal information desk. Note: Checking in at a terminal information desk incurs a fee of €5 per person.

When checking in for boarding, you will need to provide the booking number and security code from your booking confirmation.

Terminal check-in: You can check in during the terminal's opening hours on your departure day. We recommend arriving at the terminal 30 minutes to 1 hour before departure.

Passenger check-in closes 30 minutes before the boat departs. Late passengers will not be able to check in and will need to purchase a new boat ticket.

Group check-in: The group leader should check in no later than 1 hour before departure.

Boarding closes 20 minutes before flight departure. Late flight tickets will no longer be valid, and unused flight tickets or promo codes will not be refunded.

2. Boarding process

Boarding pass requirements: Passengers must show their boarding pass when boarding.

Boarding end time: Boarding closes 20 minutes before flight departure. Late passengers will not be allowed to board and must purchase new boat tickets.

Travel documents: Ensure your travel documents (ID card or passport, including visa if required) are readily available for inspection when requested. On most ships, your boarding pass also serves as your cabin key.

3. Boarding pass information

Collecting Boarding Pass: Boarding passes are issued during check-in and must be retained throughout the journey. Crew members have the right to check boarding passes and travel documents throughout the journey.

Accuracy check: Ensure you have received boarding passes and promo codes for all passengers in the booking. Verify all information on the boarding passes is correct. Any necessary corrections can be made at staffed check-in counters.

Name must match: The name on your boarding pass must match the name on your travel document. The boarding pass is only valid on the specified date and time.

Lost boarding pass: Tallink Silja Line does not reissue lost boarding passes, so please keep your boarding pass safe.

Mobile boarding pass: If you use a mobile boarding pass, please activate it in advance to avoid connection issues at the port. If you registered your flight ticket online, you can also print your boarding pass.

Self-service restaurant: If you have purchased a meal at the self-service restaurant, present your boarding pass to enter.

Cabin key: The boarding pass also serves as the cabin key and can be loaded with pre-purchased services like meal vouchers.

4. Important notice

Handling your boarding pass: Please keep your boarding pass away from mobile phones or other magnetic objects, as this may demagnetize it and render it unusable. Your boarding pass may also become unusable if it is folded, exposed to moisture, or damaged.

Accepted formats: Both paper tickets (A4 size) and e-tickets are valid for boarding.

Security procedures: Security checks are conducted in coordination with police, border control, and customs officials in accordance with relevant security protocols.

Bus ticket: If you've already checked in online, your bus ticket will be linked to your boarding pass and no separate bus ticket is needed.