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Reviews/Trip Moments

Reviews: Krakow Memorial and Museum Auschwitz-Birkenau 1-day tour in English | Includes admission ticket + official professional guide
Guest User2025-05-24
Thomas, our driver and tour leader, was very responsible. Two days in advance, he emailed us to be in the hotel lobby at 7:00 AM and even asked if we needed to bring our own lunchboxes. On the day of departure, the van arrived five minutes early. A minivan, fully loaded with our eight tourists, arrived smoothly at our destination. Thomas handed us over to the English-speaking guide at Auschwitz concentration camp and told us to go to the restrooms first, as they were less crowded. Then we followed the tour guide inside. We had 15 minutes for lunch on the van before continuing our visit to the second camp. For history buffs, this was a deeply insightful visit. The return trip was also very smooth; we were taken directly back to the hotel.
Reviews: Krakow: Auschwitz-Birkenau Entry Ticket and Transfer
Guest User2026-01-27
We were picked up right outside our accommodation by Tomas or driver for the day. He was extremely knowledgeable about Krakow and gave us the lowdown about the city as we passed through it. When we got to the museum we were greeted by our guide for the day with our tickets as promised. The guide was fantastic and showed real empathy as we went around both sites reminding us that this was a terrible place. We had appropriate silences during the tour. This was a fantastic experience but it did drive home how horrible a place this was.
Reviews: Auschwitz-Birkenau Day Tour from Wroclaw
Guest User2024-10-06
I’ll leave you to make up your own mind after visiting this place. For me it was a very sobering experience. Excellent communication from travel company, prompt pick up, clean vehicle, clean and safe driving in difficult weather conditions, knowledgeable driver, excellent tour guide.
Reviews: 1-day tour to Memorial and Museum Auschwitz-Birkenau + Wieliczka Salt Mine in Poland|Admission ticket included + official guided tour
Guest User2025-07-11
Driver was great. Communicated clearly, have useful tips and kept the day moving. He accommodated the older guests with care and I would reccomend this tour to anyone visiting Krakow
Reviews: 1-day tour to Memorial and Museum Auschwitz-Birkenau in Poland|Admission ticket with reservation + official English guide + hotel transfer
Guest User2026-01-11
The chartered car service was fantastic! We were especially satisfied with the door-to-door pick-up and drop-off, which was incredibly convenient for us. Our itinerary, which started early, didn't have to be interrupted at all! 😁 The visit to the concentration camp went very smoothly, ending in the afternoon! Tomas drove exceptionally well and smoothly, and the drivers who provided the pick-up and drop-off service were all very friendly and welcoming! The only minor drawback was that the guide's explanations at the concentration camp could have been more detailed. It was a very impactful and serious occasion, and we hoped that the explanations wouldn't have been rushed due to the crowds!
Best Contact Center 2024 - Bronze
Best Contact Center 2024 - Bronze