[New Updated] Ho Chi Minh Airport Operation Policy (Same Every Company)
Due to the recent surge in fast-track passengers,
fast-track lines have also become significantly congested.
According to official guidelines from Ho Chi Minh City Airport,
lines and prices have been adjusted to maintain the quality of fast-track service and minimize wait times.
Immigrant Fast Track
- Standard Fast Track
Line: Line 4 (Use standard line)
※ Queues may also form in the fast-track line, and wait times of up to 30-40 minutes may be expected depending on congestion.
- Premium Fast Track
Line: Current Lines 2 and 3
Changed Line: Priority Immigration Line
These fast-track line and price adjustments are intended to:
1. Improve the fast-track experience
2. Reduce congestion in the dedicated line
3. Provide effective fast-track service
4. Maintain normal airport order
These measures address the four key objectives outlined above.
Official Ho Chi Minh Airport Announcement
※ Currently, the Fast Track Service for arrival and departure is not applicable to Vietnamese passport holders.
※ Service is not available for departures with meeting times between 2:00 AM and 5:00 AM (local time).
※ This Fast Track product does not apply to domestic arrivals or departures.
Reservation is available until 4 HOURS prior to the service time!!!
**Please contact us to confirm your booking. If you don't contact us for help, we might not provide services accordingly and your booking cannot be canceled in this case.**
Customers should contact and send us information.
[Arrival]
- Flight number (for example: NH891, OZ735, CI783,...):
- Date & Time:
- Full English names of all passengers:
[Departure]
- Flight number (for example: NH891, OZ735, CI783,...):
- Date & Time:
- Full English names of all passengers:
CONVENIENT and FAST - VIP service without waiting!
Fast Track at Tan Son Nhat International Airport (Ho Chi Minh, Vietnam)!
- You can start your journey comfortably.
- Save your precious travel time!
- Children under 24 months are free (Please note that passengers using the service for free must also provide the required information.)
What's included?
1. Standard Products
Arrival = Immigration Check (Common for all providers: Line No.4)
Departure = Immigration Check
2. Premium Products
Arrival = Immigration Check (Premium Line Nos. 2, 3)
Departure = Immigration Check + Custom Check(X-Ray)
— Here Is The Procedure —
[ARRIVAL]
1. After landing, proceed to the international airport terminal.
2. Meet with the staff holding the sign with the “Round Plus” sign at the arrival hall (please refer to the photo).
3. Proceed with immigration clearance through VIP service as guided by the staff.
4. Once the customer has been handed over to the immigration officer during arrival, our staff cannot enter that line.
**Please stay within the designated line, if customers leave the designated line service may be discontinued
**A refund will not be applicable if you proceed through the normal line without informing us.
REQUIRED INFORMATION: [ARRIVAL] PASSPORT'S ENGLISH NAME, ARRIVAL DATE AND TIME, FLIGHT NAME
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[DEPARTURE]
Departure Instruction for HOCHIMINH (Meeting point is Between counters E and F counter - please refer to the photo):
1. Please make sure to leave your WhatsApp number / LINE Link / KakaoTalk ID, and we'll contact you prior to your departure. Please do not put LINE ID cause we may not find your Line account.
2. Please arrive at the meeting point at least 2 hours before your flight departure (at least 1 hour 30 minutes for Premium Package reservations).
3. After checking in by yourself, please send us a message while heading to the designated meeting point (between Counter E and Counter F). Our staff will come to meet you shortly (we will come quickly, please wait for us).
4. If you are running late, please inform us in advance before arriving at the airport.
5. After you are handed over to the immigration officer, our staff cannot accompany you.
**Please stay in the designated lane during the immigration process. The service may be discontinued if you leave the lane.
**A refund will not be applicable if you proceed through the normal line without informing us.
REQUIRED INFORMATION: [DEPARTURE] PASSPORT'S ENGLISH NAME, DEPARTURE DATE AND TIME, FLIGHT NAME
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FAQs:
Q: Until how many days before can I purchase Fast Track?
A: You can purchase it up to 1 day before the arrival/departure date!
Q: Does Fast Track include quick baggage retrieval?
A: This service is separate from baggage handling and is exclusively for fast immigration clearance.