Due to limited storage space, the carrier may refuse to transport your luggage if it does not meet the size restrictions.
Please load and unload your luggage from the baggage compartment by yourself.
The transportation company is not responsible for any loss, theft, or damage to luggage.
<Hand luggage> Each passenger can carry one piece of baggage:
The total weight is less than 10 kg, and the sum of the external dimensions is less than 1 meter (length + width + height).
Total volume less than 0.027 cubic meters (Prohibited Items)
·Oversized luggage·Snowboard or skis
·Bicycle, including folding bikes
·Hazardous Items (Explosives & Flammables)
Other prohibited hazardous items
Small animals including dogs, cats, and birds
- Except for guide dogs for the disabled
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Important Notes:
1. During booking, you cannot specify the transportation company or select seats. If you are traveling as a family, customer support will try their best to arrange seats together based on the actual situation, but this cannot be guaranteed.
For Japanese holidays, please book at least 7 days in advance.
3. Departure points from Tokyo Station: Yaesu South Exit of Tokyo Station, Shinjuku Express Bus Terminal
4. Departure point from Lake Kawaguchi: Kawaguchiko Station (Bus Stop)
5. Kawaguchiko → Tokyo (Tokyo Station Nihonbashi Exit) Platform 2, Kawaguchiko → Shinjuku Express Bus Terminal Platform 3. Please carefully check the departure time posted on the platform before boarding.
The journey takes approximately 2 hours
Prices and departure schedules may vary by season without prior notice.
8. Tickets cannot be refunded or changed unless due to force majeure.
Please arrive at the boarding point 20 minutes in advance.
Pick-up point at Tokyo Station (Yaesu South Exit JR Highway Bus Stop)
