Please note: Not stroller accessible Not suitable for pets Infant seats unavailable Wheelchair accessible Not wheelchair accessible If you selected an option with transportation, you must contact Grupo Xcaret at least 24 hours before your activity date to confirm your reservation and arrange transportation (if selected; pickup times vary depending on your hotel). Upon pickup, please present your printed voucher(s) and photo ID in exchange for your activity. 1. The Voucher schedule is informative. 2. The pickup operates from different hotels in Cancun, Playa del Carmen and the Riviera Maya so it is necessary to contact to know the exact schedule of your pickup. 3. Tours and days of operation are subject to availability and changes. IF NOT: Please present your printed voucher(s) and photo ID in exchange for your activity. Voucher(s) can be redeemed at the minivan that pick you up IMPORTANT INFORMATION: If you need the option of wheelchair you need to provide the information to the company so then you will get an special minivan with the service, there´s no extra cost. We would like to make it comfortable for you. We will pick you up at your hotel. During the booking, please choose Pickup Location and then select the radio button saying "Please pick me up at" and choose "I don't see my pickup location" from the drop down then type the hotel name on the box underneath so that we can easily locate your hotel pickup. If you selected an option with transportation, you must contact Grupo Xcaret at least 24 hours before your activity date to confirm your reservation and arrange transportation Upon pickup, please present your printed voucher(s) and photo ID in exchange for your activity. Your voucher printed Bio repellent Bio sunscreen Comfortable clothes & shoes Booking in advance 0 days Live tour guide GUIDED:English,Spanish