[Hong Kong, China] 5G SIM Card | Daily/Total Data Plans | Airport Pickup Available | TikTok Supported | 1–30 Days Validity | High-Speed Data | Plug & Play
[Hong Kong, China] 5G SIM Card | Daily/Total Data Plans | Airport Pickup Available | TikTok Supported | 1–30 Days Validity | High-Speed Data | Plug & Play
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[Hong Kong, China] 5G SIM Card | Daily/Total Data Plans | Airport Pickup Available | TikTok Supported | 1–30 Days Validity | High-Speed Data | Plug & Play

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Hong Kong pick-up
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Device info

# Product Description

## Compatible Devices

Telecom-locked phones and carrier-locked phones are not supported. For contract phones, please consult your carrier for compatibility confirmation.


## SIM Card Size

3-in-1 standard SIM card, fits all phone card slots without trimming.


## Network Coverage

Hong Kong, China: SmarTone 5G (Preferred Network)

Product details

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What's included
Mobile data for the selected plan
Call, SMS
How to use
# Instructions for Use
## How to Activate
The SIM card activates automatically upon insertion.
If automatic activation fails, configure the APN settings as follows:
 
### Android APN Settings
Insert the SIM card > Settings > Mobile Network > Turn on Mobile Data > Access Point Names (APN) > Set APN to ctm-mobile
 
### iOS APN Settings
Insert the SIM card > Settings > Mobile Network
 
If you cannot connect to the network, experience slow speeds or other connectivity issues after inserting the SIM card, please check your phone and network settings. If the problem persists after troubleshooting, contact us via WhatsApp at +852 5420-0284 (Service Hours: 07:00 - 23:00).
 
Please confirm your mobile device is compatible with local network providers before placing an order. Orders cannot be cancelled or refunded if the SIM card fails to work due to device incompatibility.
 
## Internet Setup
Most phones connect to the internet automatically after inserting the SIM card. If you cannot access the internet, follow the steps below to complete the setup.
 
### iPhone
Settings > Cellular > Turn on Cellular Data > Cellular Data Options > Enable Data Roaming
 
### Android Phones
Settings > Mobile Network > Turn on Mobile Data > Enable Data Roaming > Access Point Names > Create New APN
- Name: Leave blank
- APN: ctm-mobile
- Username: Leave blank
- Password: Leave blank
Keep all other options as default > Save settings > Reboot your phone
 
## Can I insert the SIM card in advance?
Do not insert the SIM card while you are still in mainland China to avoid expensive international roaming charges. Insert it only after arriving at your destination.
 
## Calls & SMS
Voice call and SMS functions are not available.
 
## Top-up
This product does not support top-up services.
 
## Other Notes
The above information matches the printed manual included with the SIM card. Please contact customer service if you encounter any malfunctions during use.
Change & cancellation policies
Free cancellation before redemption or activation
Partial refund is not available.
To change the date or time, please cancel your booking and book again.
Important note

■ This SIM card is a data-only card for Hong Kong, China.


■ Due to differences in service regions, network access methods and operating environments across various applications, the included data plan can only be used within Hong Kong, China. Some apps or services may be inaccessible or subject to usage restrictions. Please take note.


## Purchase Process

Step 1: Select your data plan and pickup date, then place an order.

Step 2: Collect your SIM card at the arrival counter in Hong Kong International Airport Terminal 1.

Step 3: Present your order mobile number or Trip.com order ID to redeem your service on site.

FAQ