Temporary Registration Guidelines
For some products, you may not be able to book a trip for the next day directly after 18:00 the day before departure. If you need to book after 18:00 the day before departure or on the day of travel, please contact customer support for assistance.
[Gathering Reminder]
The Sanmaoyou Travel Butler will contact you by 9:00 PM the day before departure to inform you of the specific meeting time and location. Please keep your phone accessible and arrive at the meeting point at the agreed time. The guide will lead the group into the attraction on schedule to begin the tour. Being late may affect your experience.
Child Policy
For safety reasons, minors aged 18 and below are not allowed to join the tour group alone. Minors must be accompanied by a parent or guardian when registering. If a minor registers alone, we reserve the right to refuse their participation in the group activity and issue a refund. Children under 6 years old are exempt from guide fees. One adult can bring one child under 6 years old for free, without occupying a seat or including headphones.
Purchase Info
This product includes comprehensive fees for guide services and other activities. The guide service is available for all travelers aged 6 and above at the same price for all visitors. Please purchase the corresponding quantity based on the actual number of travelers. [Honest registration] If the actual number of travelers exceeds the registered quantity, Sanmaoyou reserves the right to deny participation in group activities.
Group confirmation notice
A minimum of 2 participants is required for the join-in tour product to be confirmed. If the group cannot be formed, our staff will notify you before 18:00 on the day prior to departure for a full refund or rescheduling.
Ticket Information
This product is a "ticket-excluded" package. Please purchase your admission ticket in advance to avoid any delays in your itinerary.
Group size requirements
Join-in tours have a maximum of 25 people per group during peak season and 12 during off-peak season (excluding free-entry children); private tour packages vary according to different family needs.
