Activity Details
- MTR Adjusts Services of Four Railway Lines Starting From 10 April 2020 Airport Express In-Town Check-In Service Suspends
Due to the COVID-19 epidemic, the MTR will adjust the services on several railway lines including the Airport Express (“AEL”), Tung Chung Line (“TCL”), Tuen Ma Line (“TML”) Phase 1 and Disneyland Resort Line (“DRL”) starting from 10 April 2020 (Friday). The current services on the Tsuen Wan Line, Kwun Tong Line, Island Line, South Island Line, Tseung Kwan O Line, East Rail Line and West Rail Line will remain unchanged.
After discussion with relevant airlines, the In-Town Check-In service at Hong Kong and Kowloon stations will be suspended with effect from 10 April 2020. The Airport Express Shuttle Buses which runs between Hong Kong Station/Kowloon Station and major hotels as well as railway interchanges will also be suspended. The AEL train service during weekday peak hours will be maintained at an interval of 15 minutes, while the non-peak service will be adjusted to an interval of 30 minutes.
In addition, starting from 10 April 2020, weekday non-peak services as well as services on Saturdays, Sundays and public holidays on the TCL and TML Phase 1 will be adjusted to an interval of around 10 minutes. Passengers may experience an extra waiting time of about one to two minutes on average. DRL service will be suspended starting from the same day while shuttle buses will be deployed to run between Sunny Bay and Disneyland Resort stations.
For any details, please refer to the MTR official website for the latest service arrangements.
Details of the new temporary train service adjustment (With effect from 10 April 2020)
Airport Express (“AEL”):
The In-Town Check-In service and the Airport Express Shuttle Buses at Hong Kong and Kowloon stations will be suspended starting from 10 April 2020.
From Mon to Fri (Peak Hour): Maintain current headway
Mon to Fri (Non-Peak hours), Saturdays, Sundays and Public Holidays (mins): The headway will be adjusted to 30 mins from current 15 mins.
Tung Chung Line (“TCL”)
From Mon to Fri (Peak Hour): Maintain current headway
Mon to Fri (Non-Peak hours), Saturdays, Sundays and Public Holidays (mins): The headway will be adjusted to 10mins from current 8mins.
Tuen Ma Line (“TML”)
From Mon to Fri (Peak Hour): Maintain current headway
Mon to Fri (Non-Peak hours), Saturdays, Sundays and Public Holidays (mins): The headway will be adjusted to 9.8 mins from current 7.7 mins.
Tsuen Wan Line, Kwun Tong Line, Island Line, South Island Line, Tseung Kwan O Line, East Rail Line and West Rail Line
From Mon to Fri (Peak Hour): Maintain current headway
Mon to Fri (Non-Peak hours), Saturdays, Sundays and Public Holidays (mins): Maintain current headway
Disneyland Resort Line (“DRL”) :
The Disneyland Resort Line will be suspended starting from 10 April 2020. Shuttle buses will be deployed to run between Sunny Bay Station and Disneyland Resort Station.
- Visa offers limited instant discount for Airport Express Ticket every month!
From now till 31 Dec 2020, enjoy HK$10 instant discount for Airport Express Single Ticket (Adult) between Hong Kong Station <-> Airport Station when you pay by Visa and enter designated promo code 「VISAHKG」.
Monthly Discounts are limited and first-come-first-served. Quotas will be updated at 10:00 am on the first day of every month.
Terms and Conditions:
1. Promotion period: From now until 30 Sep 2020. The benefits of this promotion are limited and will be given on a first come, first served basis.
2. Promotion platform: Trip.com Hong Kong website (Traditional Chinese and English desktop website) and mobile App (Hong Kong Version 7.0 or above).
3. The promo code is only valid for Hong Kong Airport Express Ticket.
4. Only one promo code can be applied to each booking, each member can enjoy this promotion for 9 times.
5. The offer is only applicable for Visa issued in Hong Kong and Macau.
6. Promo code usage: Enter the promo code "VISAHKG" to receive an instant discount of HK$10, for bookings above HK$89; Receive an instant discount of HK$20 for bookings above HK$178. Promo code is only valid when payment is made with HKD.
7. The quota will be renewed at 10:00 a.m. on the first day of each month.
8. In the case of booking cancellations, the promo codes used for that booking will automatically be returned to your account and made available for use during the promotion phase it was issued in. Promo codes used for bookings which are then modified by customer support will be considered null and void.
9. Trip.com reserves all rights to final interpretation of this promotion.
- Special Service Arrangement of MTR (Published on 4 Nov 2019)
As requested by the Hong Kong Government and Airport Authority, the service information and operation time may adjust from time to time , please refer to the MTR official website for the latest service arrangements.
A Hong Kong Airport Express Ticket is the fastest and most convenient way to get between Hong Kong Airport and the city! There’s no need to exchange tickets, just scan your QR code at the gate and hop on the train. You’ll also find free WiFi in every carriage to pass the time, although with only 24 mins between stations, you won’t need it for long!
- Free In-town Check-in Service
Make the journey even smoother with the free in-town check-in service available for many major airlines at Hong Kong and Kowloon stations. You can check in and collect your boarding pass between 90 minutes and one full day ahead of your scheduled flight departure time. Simply scan your QR code to enter the check-in area.
^ In-town Check-in service is provided for any passenger with baggage where the total size does not exceed 145cm (length) x 100cm (width) x 85cm (height) and weight not exceeding 70kg. For enquiries of individual airline restriction on baggage size, please check with your airline.
Booking Validity
Valid for 90 days from the booking date, Valid for 1 use(s) only
Inclusions
- Hong Kong Airport Express one-way/round-trip ticket
Exclusions
- All personal expenses and expenses not mentioned in the inclusions
Change & Refund Policies
- Once this product is successfully booked, it cannot be changed or cancelled
How to Use It
- All times are given in local time
- The ticket is valid for 90 days after purchase
- Please scan the QR code to enter the gate directly
- Passengers using the free in-town check-in service can redeem the service with the QR code
Activity Essentials
Service Time:
- Hong Kong Station to Airport: 05:50-00:48; journey time: 24 mins
- Kowloon Station to Airport: 05:53-00:52; journey time: 21 mins
- Tsing Yi Station to Airport: 06:00-00:59; journey time: 13 mins
- Airport Express runs every 10 minutes
The exact check-in time restrictions are subject to the individual airlines’ flight schedule and we advise you to contact your airline for updated information. Please see the In-Town Check-in Guide to check if your airline is providing this service
The in-town check-in service is available for any passenger with baggage where the total size does not exceed 145cm (length) x 100cm (width) x 85cm (height) and weight not exceeding 70kg. For enquiries of individual airline restriction on baggage size, please check with your airline
Traveller Information
Adult: Age 12+
Child: 3 years old to 11 years old
Free admission for children under 3
Important Information
Please provide your personal information and contact details when booking
Tampered or damaged tickets will not be accepted. Malfunctioning tickets can be processed at any Airport Express Customer Service Center (except AsiaWorld-Expo Station)
The ticket cannot be used in conjunction with other discount cards or cash coupons
Free Wi-Fi is provided in each carriage and electric sockets for charging are provided in car 1 and car 7
MTR Corporation Limited reserves the right to make the final decision in the event of any dispute
Journeys between Airport Station and AsiaWorld-Expo Station are not applicable