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• MTR Adjusts Services of Four Railway Lines Starting From 10 April 2020 Airport Express In-Town Check-In Service Suspends

Due to the COVID-19 epidemic, the MTR will adjust the services on several railway lines including the Airport Express (“AEL”), Tung Chung Line (“TCL”), Tuen Ma Line (“TML”) Phase 1 and Disneyland Resort Line (“DRL”) starting from 10 April 2020 (Friday). The current services on the Tsuen Wan Line, Kwun Tong Line, Island Line, South Island Line, Tseung Kwan O Line, East Rail Line and West Rail Line will remain unchanged.  

After discussion with relevant airlines, the In-Town Check-In service at Hong Kong and Kowloon stations will be suspended with effect from 10 April 2020. The Airport Express Shuttle Buses which runs between Hong Kong Station/Kowloon Station and major hotels as well as railway interchanges will also be suspended. The AEL train service during weekday peak hours will be maintained at an interval of 15 minutes, while the non-peak service will be adjusted to an interval of 30 minutes.  

In addition, starting from 10 April 2020, weekday non-peak services as well as services on Saturdays, Sundays and public holidays on the TCL and TML Phase 1 will be adjusted to an interval of around 10 minutes. Passengers may experience an extra waiting time of about one to two minutes on average. DRL service will be suspended starting from the same day while shuttle buses will be deployed to run between Sunny Bay and Disneyland Resort stations. 

For any details, please refer to the MTR official website for the latest service arrangements.

Details of the new temporary train service adjustment (With effect from 10 April 2020)  

Airport Express (“AEL”):

The In-Town Check-In service and the Airport Express Shuttle Buses at Hong Kong and Kowloon stations will be suspended starting from 10 April 2020.

From Mon to Fri (Peak Hour): Maintain current headway

Mon to Fri (Non-Peak hours), Saturdays, Sundays and Public Holidays (mins): The headway will be adjusted to 30 mins from current 15 mins.

Tung Chung Line (“TCL”)

From Mon to Fri (Peak Hour): Maintain current headway

Mon to Fri (Non-Peak hours), Saturdays, Sundays and Public Holidays (mins): The headway will be adjusted to 10mins from current 8mins.

Tuen Ma Line (“TML”)

From Mon to Fri (Peak Hour): Maintain current headway

Mon to Fri (Non-Peak hours), Saturdays, Sundays and Public Holidays (mins): The headway will be adjusted to 9.8 mins from current 7.7 mins.

Tsuen Wan Line, Kwun Tong Line, Island Line, South Island Line, Tseung Kwan O Line, East Rail Line and West Rail Line

From Mon to Fri (Peak Hour): Maintain current headway

Mon to Fri (Non-Peak hours), Saturdays, Sundays and Public Holidays (mins): Maintain current headway

Disneyland Resort Line (“DRL”) :

The Disneyland Resort Line will be suspended starting from 10 April 2020. Shuttle buses will be deployed to run between Sunny Bay Station and Disneyland Resort Station. 

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• Special Service Arrangement of MTR (Published on 4 Nov 2019)

As requested by the Hong Kong Government and Airport Authority, the service information and operation time may adjust from time to time , please refer to the MTR official website for the latest service arrangements.

A Hong Kong Airport Express Ticket is the fastest and most convenient way to get between Hong Kong Airport and the city! There’s no need to exchange tickets, just scan your QR code at the gate and hop on the train. You’ll also find free WiFi in every carriage to pass the time, although with only 24 mins between stations, you won’t need it for long!

• Free In-town Check-in Service

Make the journey even smoother with the free in-town check-in service available for many major airlines at Hong Kong and Kowloon stations. You can check in and collect your boarding pass between 90 minutes and one full day ahead of your scheduled flight departure time. Simply scan your QR code to enter the check-in area.

^ In-town Check-in service is provided for any passenger with baggage where the total size does not exceed 145cm (length) x 100cm (width) x 85cm (height) and weight not exceeding 70kg. For enquiries of individual airline restriction on baggage size, please check with your airline.