Walking to the hotel via a steep and narrow street while competing for space with fast moving cars is not fun. Don’t understand why the employee entrance at the foot of the hill can not be used by hotel guests. For this reason this hotel sadly won’t be the best choice next time in Istanbul. Other than that a great hotel.
Wonderful experience at Wanda Vista Istanbul! The hotel is beautifully designed with elegant interiors, spacious rooms, and top-notch amenities. The staff were attentive and made our stay very comfortable. A perfect blend of luxury and hospitality—would definitely return!
Hotel near Beyoglu,Istanbul1.1% of visitors choose this area
GGuest User2025.02.25
As soon as we entered the hotel, Mr. Volkan welcomed us with a smiling face at the reception. He was very polite and attentive, it really warmed our hearts. :) We can say that the hotel earned points from us as soon as we entered, it has a great location, the rooms were spotlessly clean, the view was wonderful, it was one of the best and most attentive hotels we have stayed in, I definitely recommend it😍
I loved my time there. The hotel staff are very flexible and helpful. I highly recommend for both short and long term staying as it has everything you would expect and need from this place.
This was first time trip to Turkey. All the hotel stuff gave me useful info and warm attitude. The location is close to Metro and Tram station. And there are some supermarkets selling alcohol drinks including local beer and wine.
Hotel near Beyoglu,Istanbul61.6% of visitors choose this area
GGuest User2025.03.18
We stayed at the hotel for three nights. We asked for a quiet room. The windows overlooked the courtyard and the neighboring building, you can't sleep with the window open - some kind of exhaust fan is making noise, you can also hear sounds from the street, although not critically.
The hotel itself made a mixed impression.
Pros:
Close to the main pedestrian street, metro and buses.
Good breakfasts.
Cleanliness in the rooms and the hotel itself.
Cons:
In room 1404 in the hallway there is a short circuit. If you start using it, the lights and electricity on the entire floor go out!!!!
The refrigerator is noisy. It makes such a noise that it gets on your nerves.
In general, I got the impression that the infrastructure and equipment in the hotel were very well conceived, but in the end they were unfinished.
I was also very surprised by the fact that they take a deposit upon check-in.
Hotel near Sisli,Istanbul61.6% of visitors choose this area
GGuest User2025.02.14
My stay at The Divan Istanbul left me with mixed feelings. While the hotel markets itself as a five-star establishment, my experience suggested it might be better aligned with four-star standards. The service, which is a critical aspect of any top-tier hotel experience, unfortunately fell short of expectations.
Upon arrival, I encountered a passive-aggressive attitude from the reception staff that was off-putting. Instead of the warm welcome one would expect, the receptionists seemed more interested in talking over guests than engaging with them. This tone created an uncomfortable atmosphere that lingered throughout my stay. Additionally, the staff's grasp of English varied significantly, leading to frequent misunderstandings when addressing simple requests. This lack of clear communication is not what one hopes for at a hotel that purports to offer five-star service.
These service issues overshadowed any of the hotel’s potential strengths. A true five-star experience is defined by top-notch service that complements the hotel's physical attributes, and in this case, it was lacking. While the hotel may offer nice amenities and a polished appearance, without exceptional service to match, it cannot truly claim to be a five-star venue.
In conclusion, while The Divan Istanbul has the framework of a high-end hotel, its service shortcomings prevent it from fully realizing that potential. For those looking for a reliable four-star experience in Istanbul, it may fit the bill, but if exemplary service is a priority for your stay, it may be wise to consider other options.
Hotel near Beyoglu,Istanbul61.6% of visitors choose this area
MMaria kristina2025.04.17
While the hotel offered a large room and helpful staff for our final night in Istanbul, the lack of soundproofing was a significant issue. We were unfortunately woken up by conversations from the reception area in the middle of the night, and even slight noises from outside were audible. Furthermore, a persistent dripping sound from a pipe and the distinct smell of cigarette smoke in our room detracted from our stay. Although we didn't report these concerns given our brief visit and early flight, they impacted our overnight experience.
Hotel near Beyoglu,Istanbul61.6% of visitors choose this area
JJoeydes2025.05.16
My second visit to Istanbul, I'm glad I chose this hotel. The location, the staff, are so good and beautiful, we were really very pleased. If I come again, I will definitely come to this hotel. If you come, choose this hotel. It is located in the heart of Taksim, very close to everywhere. The metro is a 5-minute walk away. I thank Şahin Bey very much. They helped with everything wholeheartedly. I'm glad you exist🫶
Hotel near Beyoglu,Istanbul61.6% of visitors choose this area
AAvy P.2024.12.01
The location is very good, just next to the road. There is heavy traffic in Istanbul, so the room will be a little noisy, but the rest is quite comfortable.
103 reviews
8.6/10
Price from
S$ 117
per night
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8.8/10
AAnastasiospapadakisWe truly loved every bit of demiray hotel from the aesthetic of the reception , the rooms , the breakfast , the rooftop view everything if I were you and I was looking for a perfect hotel in istanbul I would not search anymore let me be more specific:
We were greeted by the beautiful Ezgi at the reception with a smile and friendly attitude that made us feel like we were visiting friends and family , since i also work in the same field this is what we strive for a perfect check in , she politely gave us complimentary tea and turkish coffee and handed us the keys to the room always eager to help us with any information after explaining the times of breakfast and the hotels included free access areas ( swimming pool, hammam , turkish bath , sauna ) , Hasan the bellboy then took our stuff explaining in detail what is included in the room water and the amenities were complimentary tap water is not safe to drink in istanbul but all the bellboys always brought us water anytime we needed and with a smile .
In the first night we stayed in the hotel we had a issue with the shower phone it was fixed but It broke again the next day , Mert who was at the night shift at the time gave us a complimentary upgrade and also he told us that if possible the change could happen on his shift and not the other shift , I write this down because since I work on this field i find Mert to be a very good , hardworking professional and excellent colleague since he solved a issue so quick in order to not bother the next shift , truly a excellent receptionist and he has my respect . On the third day of our stay we did a huge walk from taksim to the Hotel but we didn't eat anything we arrived back at the hotel and we wanted to order food , Emroh when I told him my request which as a front office manager myself i know it is not a part of the receptionist duties especially at night , immediately spoke with his colleague and they ordered us a pizza which was amazing we left the cash and went to the room , it shows Emroh can go above and beyond for demiray hotel customers and deserves a big applause . On the last day I requested a late check out to Emroh which was accepted and it made us very happy since we could come back take a shower and leave , the hotel has a luggage room which was very convenient .
As for the breakfast it was Huge with great cold and warm options which change everyday , Cansu and the rest of the staff always assisted us with a smile and made our day from the beginning ! I have to applaud the housekeeping team esma and selma which cleaned the room to perfection and made us a beautiful design see picture bellow and since we know housekeeping is difficult for everyone we tried our best to keep the room as clean as possible .
Our room was beautiful with a bathtub and it had an beautiful design and a very comfortable big sized bed . The rooftop has a 360 view of the bosphorus with view of the Hagia Sophia Galata and all the other mosques trully amazing ( Photos bellow ) .
One of the most important things to note which impressed us is that Ugur the manager was always on duty ready to help, he spoke perfect English and he also looked the part with a stunning suit and a beautiful red patterned tie , it is very important for the hotel to have a nice team and this is what the manager does the best , as a front office manager myself I know Ugur has made an amazing team consisting of great all rounded receptionists that all in their unique ways made our stay memorable and amazing and deserves a big applause for his work .
We truly loved everything and everyone at the Demiray Hotel and we cannot wait to be back soon .
Sending lots of love from Greece ❤️
Room 104 :
Anastasios + Ofelia
GGuest UserThis hotel is very good. It also has airport pick-up service and the sanitation is very good. I originally booked the hotel for two days. After I checked in, I felt it was so good that I extended it for a few more nights.
GGuest UserPositives
Early check in allowed
3 minute walk to tram stop
3 tram stations away to sultanamet
5 minute walk to metro station
Smiling staff
Restaurants and shopping are 5 minute walk from hotel
For seniors like us, we return to the hotel by tram after
lunch, take a nap then go to tourist spots again at 4pm ang return to the hotel by tram afte
r 9pm. Very minimal walking
There is a kebab shop accross the road from the hotel that serves the best chicken kebab in Istanbul. The kebab shop sells freshly squeezed pomegranate juice.
Negatives
None
DdoudiWe enjoyed staying in G tower with all the facilities that made our holiday great! The staff were helpful and friendly especially Ms Neda. The location is also good for people who doesn't to be in a crowded and noisy area, the hotel was very clean and calm. We'll absolutely come back again!
CCarrie-AnneThe experienced staff were both Friendly and helpful! As I was Traveling late night early morning, I called the hotel for some assistance with a taxi service. They front desk was happy to talk to the driver and even helped me confirm pricing. As a single woman traveling I am wanting to take precautions for my safety. The room was authentic and had a comfortable warmth! The rooms were clean with comfortable beds. The location is close to the touristy spots with easy access to public transportation! Travelers be prepared, so many things to see and do-be prepared. I enjoyed the exciting hustle and bustle and with help I found my way on the public ferry to check out the other side for a local experience. I truly enjoyed my stay, Thank you Empire Palace
PPatrick NaturelThe location near Taxim, bus, metro, restaurants ... is pleasant.
The apartments are clear, but the kitchen does not want ... The household is not properly performed.
Do not hesitate to visit several rooms before choosing.
The guests are very friendly.
AAmindingWe stayed in this hotel for two days in Istanbul. The location of the hotel is very good. It takes 8-10 minutes to walk to the Blue Mosque, Hagia Sophia, the Royal Palace and the Water Palace. The other side is about the same to the pier and the bay. It is also convenient to eat nearby. It is also convenient to stay here for free travel. There is a tram station downstairs. If you want to go somewhere else, it is OK. The hotel breakfast is very good, and there are seabirds in the morning.
FfatinahI paid in advance for 2 nights as I had to check in at 8am on the 2nd day. Considering my booking started the night before, I arrived at the hotel after a long flight, expecting to be able to check in immediately. It ticked me off that the hotel has not prepared my room when I arrived. I was informed to wait for an hour for them to clean. They first blamed me for not telling them that I was checking in late even though I've already paid for the night before 2 weeks in advance. They only apologized when my face started to show annoyance. Granted, they offered to transfer me to another hotel which is around 15min away, but I declined as it was older.
While cleanliness passes the basic checks, the walls are very thin and I could hear a couple doing the deed very loudly (I can still remember the woman ******* like nobody's business and it disturbs me). Not suitable for families with children.
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