betahouse Zürich

It was good and clean and affordable. Just there are no sleepers or combs or toothbrushes or toothpastes etc. only towel is available.

its far away from the city, but the bus stop is right below the apartment. common bathroom is clean but i was hoping for bathroom slippers

It's very far away from the city centre, and check in time is a little too late than normal. Rooms don't have on suite bathrooms, just a sink, but they do have a mini fridge. Overall it's very basic for its price.

At first your whatsapp assist guide was not so well inform the best way route to reach the site,so must walk in for long way and hiking.Make frustation I already give her the best route with bus to reach there,so no need to walk long way and hiking.

The check-in process was so complicated with different buildings, for which it was not mentioned on my reservation. Only when you have done the online check-in with a 100Chf deposit then you will get the check-in code (but not with the building number, only from the WA), what happens when someone doesn’t have the money for the deposit???. It took me 1.5 hours to do a self-check-in. The hotel number was only on the answering machine, no one at the property to help. I have to find some guests to help me on-site. Incompetent system. They have 4 /5 buildings but not one person there to help. It was my wrist nightmare to check in around 9:30pm (I only got the key at about 11:15pm). Furthermore: the property had no lighting in the kitchen and shower room, for which I had to go to another floor. The toilet was so far away & not even clean. Sorry, this hotel is not for anyone.

Just completed a night's stay and the service I received from the WhatsApp crew* is excellent. Clean and very picturesque setting. I must say its a techy kind of scenario with Smart Locks etc *Shout out to JENNY who helped me thru the online check-in process. A wonderful Fräulein with excellent English and interpersonal skills, essential for some of us who do not sprechen deutsch!😬😬

The room itself was quite nice however the shared facilities were very unclean and other occupants were very loud. My door had to constantly stay locked at every moment as 3 people burst into my room during my stay (granted, in error) which made me feel very uneasy.

Decently good. The location is a bit far from the train station. With the luggage, it's a bit challenging to reach the place by walking. The facility was not bad, breakfast was good, and the luggage storage was convenient. Shower room had very strong and warm water.

While the location is quite far, the price justifies it. When we had problems with getting into the building due to some payment issuse earlier, the WhatsApp customer service, whose name is Maryem, was really helpful, and immediately resolved our problem. Overall, the experience of staying at the hotel was good.