Zola Predosa Hotels & Accommodations

We checked in as part of a tour group at around 8 pm from Rome. We were tired and wanted to sleep, but discovered that our room's AC wasn't working. We included a picture of it with no display. Buttons are not responding at all. We ask our tour leader to help us get this problem fixed. Had a big day tomorrow, so we needed as much rest as we could. Front desk said they'd fix the problem, but no one showed up to our room. After waiting for sometime, they said they had fixed it from their end, but it was clearly not working at all. At almost 10 pm, we were told by our tour group leader that they were going to switch us to a different room. Frustrated, because we had already unpacked our things/clothes so we could get up and move early morning, we now had to repack everything then unpack again. What's worse is, they didn't have anyone from the hotel itself assist us with transferring, but had our tour leader act as their bellboy! They gave an excuse that they were understaffed. No apologies,no compensation, no thoughtfulness or professionalism. It was even borderline racism because they used our tour guide as their bellboy when this whole fiasco was their fault! Just because we're Filipino doesn't mean we get treated worst than any other paying guest of this hotel. We're very disappointed with their service, and will spread our negative experience with as many review sites as we can. This NOT how you treat guests of your hotel.

Spacious, functional and well organised. Staff is extremely friendly and helpful. All speak very good English. Despite the closeness to the Bologna railway station the place is set back, quiet and green, with a large outdoor area for relaxation. The rooms are functional, clean, well ventilated and fitted with A.C. Totally recommended!

A very nice hotel with good amenities. Very friendly staff. The breakfast was decent. Bring a hairdryer as the hairdryer supplied is ok for short hair, but not great for long hair. There was only 2 plug sockets in the room and one in the bathroom. This makes charging modern day phones, watches and other equipment very difficult. Especially if one of the plugs is located behind a cupboard. The kettle was balanced on the air con unit which isn’t ideal. A shelf would be a good idea. There aren’t any draws to put away underwear or tee shirts so be prepared to live from your case, however there is a clothes rail. The beds are made everyday and fresh towels if required. We used the spa which was lovely, although the pool probably was a clean. We will definitely return as the location is excellent, about 8 minute walk to the station.

The hotel is about 5-6kms from the airport, very clean and comfortable and quiet and the staff are very polite and helpful. The wallpaper needs replacing but bedding is recent and plentiful. Heating was set too hight but can be changed and my window opened so a non issue. Hotel is about 20-30 mins walk from the centre of the city. If you don't want to use public transport it is an easy and not unpleasant walk (over the river there is a market a lovely park and markets) and although the hotel is getting into a more residential and working area, felt safe and easy. There are some bakeries, cafes and bars in easy walking distance too. With its bonus of car parking it would be perfect for a driving holiday keeping you out of the crazy traffic of the centre of town. I flew into Bologna from Australia and it was a perfect place to rest before travels.

For his category it was just good, I was expecting something much better, a large room, a park bed for a baby with extra bed, a rest bed and pillows and clean. Unfortunately, the washing machine was shut ... The breakfast was relatively poor for the hotel category and not something special. As far as the location is concerned, it's not in the center but it has a bus stop outside which is very convenient because Bologna is a very good bus network, and I wouldn't suggest it as a good choice when you have a cart child. As regards staff, he spoke English but basics, and we could not easily understand by asking for information on activities (which is unfortunately true throughout Italy).

On first approach, it was clear to see that this hotel is quite far out from the city centre however explains why the prices are a lot cheaper. My partner and I stayed here in July 2022 for 4 nights and I must admit, we loved the room and overall feel of the hotel. Rooms were very clean and beds were very comfortable. We slept amazingly!! If it was just based on rooms alone, we would give this hotel five stars. However… We booked this hotel mainly because it had a pool. When we asked about the pool, we were informed we needed to book a 1 hour slot if we wanted to use it during that day. This was due to covid measures which were still in place at the hotel. So we did. Booked a 1 hour slot for the pool the following evening. When we arrived at the pool on the lower level, we noticed that the changing rooms were locked and the showers were turned off…due to Covid. Now I would typically understand some reasoning for certain covid rules but this just seemed ridiculous. A couple who were using the pool in the hour slot before us informed us to use the small shower cubicle to get changed as this had a frosted glass door on it and is the only bit of privacy you get down there. So we did! We ended up booking the pool out another two times on our stay but as reception advised following our first pool visit, get changed in your rooms then head down to the pool (assuming you don’t need to get the key from reception to unlock the pool). Towels were provided by poolside although on the first day, there was only one towel left for the two of us. On my final visit to the pool on the morning before we left, I had to go to reception in my swimming trunks because the pool was locked. Something I felt uncomfortable doing in the first place but as there was no changing facilities and the towels were locked by poolside, I reluctantly went to reception where the man behind the desk got angry at me being there in my swimming trunks. Simple solution would be to open up the changing facilities down by poolside to prevent this but hey, that was too obvious. Upon pointing out the fact that the changing facilities in his hotel were locked because they won’t open them due to Covid (which he should have known), he eventually calmed down and mentioned he understood. On our visit we also used the electric bikes which were at reception for a full day at the cost of €25 per bike per day. The system is far to complicated for what it needs to be and should be made simpler by just having reception deal with the booking. Once eventually booked, we were given the keys to the 2 bike locks, helmets and some netting for our hair (another odd covid measure which doesn’t make much sense as you will sweat through the netting anyway). As I was away to take the bikes out, I noticed that all four tyres were flat. Surely this should be inspected by the staff before the bikes are taken out?! Unfortunately staff appeared clueless on what PSI the tires had to be at and as he pumped up the first