"It's pretty good, I recommend it."

"Best hotel best staff best facilities best food on whole mountain"

"The hotel is so new that the hair dryers (2) and iron are still in their original packaging. It's very comfortable to stay here. The kitchen is wonderful, and the oven and stovetop work. Parking is convenient, right in front of the windows. There are dishes and a heating system. The only things missing are: the shower doesn't have a mirror yet, and the kitchen lacks paper towels and dish soap. We had a great time, and the staff is wonderful."

"Good, good environment, traditional facilities"

"I’d love to give a high rating to this new, well-equipped hotel, despite its distance from the city and the ongoing construction in the surrounding area. However, the service is surprisingly poor. The rooms are new and well-appointed, even featuring an oven, kitchenware, and a TV in every room, but the service completely negates all these positives. The front desk staff won't proactively tell you anything about your room or the hotel; you have to ask. And then, at check-out, they inexplicably take a long time to figure out how the room was booked and if it was paid for. Shouldn't this be handled at check-in and reflected in the hotel's system? For some reason, the tax receipt was even issued in my daughter's name, even though I booked and paid for the room. Why is it that the receptionist at a simple, small hotel in Belgrade is significantly more professional? There are no descriptions in the room itself – absolutely no documents detailing hotel services or room amenities, what’s available, or how to use them. The TV channels don't tune in. After searching, you find an IPTV box, and you have to watch channels through it. This box is hidden behind the TV, and since the remote control is IR, you can't control the IPTV box without a direct line of sight. A regular hotel guest won't be able to use the TV. Instead of any descriptions, there's a modern approach: a QR code. It's just one link, and it leads to the restaurant menu, but without prices. You’ll be surprised by the prices in the restaurant, where a cutlet is priced per 100 grams, and its cost is close to that of a ribeye steak. But the hotel restaurant is a whole other story. The 15% discount for hotel guests doesn't make a significant difference. Access to the spa is included in the room rate (2 hours), but it’s impossible to get in because you have to book in advance, and everything is already fully booked. Besides the spa in one building, there's also a Wellness center in another, but of course, there's no information about it, and the staff doesn't mention it. And even if they did, you’d still need to book, and there are never any slots available. So, the pretty pictures of the spa and pool are just pictures that you can't actually use. Despite the rooms being new, all the hooks and holders in the bathroom are loose. The most interesting part is that in a hotel aspiring to some exclusivity, with bathrobes and slippers, the hand soap, shampoo, and shower gel dispensers in the room are EMPTY; there's only conditioner. It's quite difficult to wash yourself with conditioner. There was even a small bottle from previous guests left in the tray. The room was poorly prepared. A hotel trying to be premium having a mini-bar with extra charges is normal, but almost all hotels provide complimentary water to their guests. Not here. Water is in the fridge – 250 for a 0.33l bottle. There’s a mini-bar in the room, but no safe. There's even a built-in electric boiler for heating, but no air conditioning, meaning you can heat, but not cool. There’s a boiler controlled by WiFi, which makes me wonder how guests are supposed to use it, especially since the WiFi network with the parameters written on a piece of paper doesn't exist, and there's no hidden one either. This could have been a good hotel if not for the enormous number of shortcomings."

"We were very satisfied with the room and had a comfortable stay. The hotel service was also excellent, and the kids went to the spa every day."

"Clean, well decorated, good breakfast, especially around the business model, leisure, holiday good place."

"Facilities: The hotel has its own parking lot, which is free for guests staying in the hotel. There is a swimming pool and sauna. There is no kettle in the room and no toiletries. Hygiene: More environmentally friendly♻️, because the daily room cleaning only cleans up the garbage, does not change the bedding and towels, and does not make the bed Environment: Close to the town center and the gold Gondola🚡 sightseeing spot, good air and less pollution. I chose a panoramic apartment, which is large and spacious. There is a bed in the attic with a window, a sofa bed downstairs, and a balcony. Service: There are English-speaking service staff at the front desk and restaurant. The overall feeling is great. It is better to ski in winter. If I come again, I will choose it again."

"AC set to 24deg. Cant adjust. Like a sauna. Staff told us to open and close window to cool overheated room during the night. It is freezing outside. Up every hour? Every half hour? Ridiculous. . No tea, coffee, jug, tissues, shampoo, conditioner, body cream. Several stairs to carry suitcases up before you enter and inside before arriving at the lift. Revolving (only) entry door also pretty tricky with a suitcase. Give it a miss."