Zigong Tianjiao City Mingyu Liya Hotel (Fantawild Dinosaur Kingdom)

The breakfast is rich, the staff's service is also very good, the environment from the lobby to the room is very good, and the room type is upgraded for free

Second stay. From the front desk to customer service to breakfast, it gets better and better every year. The service is very meticulous, thoughtful and enthusiastic. The house is equipped with enough items and is a very good choice for traveling with children.

The hotel service is very warm. When they heard that I wanted to drink coffee, they immediately ground a cup for me in the lobby, which was very considerate. The breakfast is surprisingly rich, and the vegetarian dishes are all freshly fried in large plates; the noodles are freshly wrapped, and the skin is relatively thin; the noodles are very good, and the beef with miscellaneous sauce is all added by yourself. . . Overall, every waiter I encountered in the hotel was very enthusiastic! The child is under 4 years old. We had lunch at noon on Saturday and left Chengdu. When we arrived at the hotel in the afternoon, we went to visit the Dinosaur Museum. We had breakfast on Sunday morning and checked out and went directly to Fantawild. There were very few people and almost no queues. At 3 p.m. Just click and finish all the projects and return to Chengdu. The hotel is very close to Fantawild and the museum, just a few minutes drive!

The hotel is very good. The kids also like it very much.

The hotel is located in the newly developed area of Da'an District. There is an underground parking lot, which is very convenient. The underground parking lot is large and the parking is free. There is no food and beverage around the downstairs, but it is very quiet at night, suitable for rest. You can eat the food of Da'an District within a few minutes' drive. It is close to the Zigong Lantern Festival and the Dinosaur Museum, which is very convenient. The hotel room is clean and tidy, well ventilated, the apartment I live in has two windows, the air conditioning and hot water are very good The customer service staff has a good attitude and warm service

The three family members from Gong tourism stayed at this hotel. The hotel is very new and the whole is very clean. There is a kart club on the first floor. Dads like it very close to the Lantern World and the Dinosaur Museum. The Lantern World is really too much. Shocked, the hotel is just the taste of the breakfast and there is room for improvement. Xiao Wei and Xiao Peng have good service. When they left, they gave three cute dinosaur keychains.

Stayed in Mingyu for 3 nights, with different advantages and disadvantages, but in the end, the mood of the whole journey was ruined by a messy hotel delivery service, which did not end in a good way. 1. Address and location: It is indeed biased. It is 30 yuan from Zigong Station and about 20 yuan from Didi, which is more than 10 kilometers away from the urban area. But fortunately, it is relatively close to the Lantern World and the Dinosaur Museum. Didi is better than expected. It takes about 5 minutes to arrive. But when you come back in the evening, don't think about going out for a late night snack. Delivered at 10. Therefore, this hotel is more suitable for self-driving friends. In the future, Zigong Fangte (it is said that the park will open in June) will be repaired, and the location advantage will be highlighted. Now it is indeed called "desolate". On the hot construction site next door, a newly opened ecological culture restaurant looks good, but unfortunately I don't have time to experience it. 2. Facilities and equipment: The dinosaur-themed room was ordered, because the hotel is relatively new, so the facilities and equipment are relatively new, the hygiene is not bad, the sheets and quilts are clean, and the design is cartoonish, which is relatively refreshing. That is, the toilet needs to be pressed several times, otherwise the button will not be restored; the hot water shower cannot move up and down, but can only be fixed at a fixed height; the room feels that there is a small round table, and it is not easy to place it for a meal. But the field of vision is very good. The room next to me has two large French windows. 3. Daily service: There is no security guard at the entrance of the lobby! So don't expect someone to help you pull down the car door, unload luggage, etc., and it feels like there are only 2 or 3 people at the front desk in the entire lobby; because I was in a hurry to watch the lantern festival, I ordered a meal delivery on the 2nd floor of the hotel, set meal, dumplings , Noodles are still available, the price is reasonable and the taste is average, but the advantage is very convenient, the service staff is gentle (there are also many restaurants next to the lantern festival), and occasionally sends us 2 boxes of milk and small bread, which still feels very warm. 4. Breakfast: Except the coffee machine is broken, it will not be provided for the time being. In addition, regular breakfast, porridge, steamed buns, noodles, rice noodles, cakes, and fruits are available. 5. Slots: The first 2 days felt good. Although it was not particularly convenient to travel, there was nothing bad about it. I thought about not bothering the hotel as much as possible, so I didn't make a reservation for the hotel car. Before I left, I thought that it would be inconvenient to call for a car with the elderly and children. Just enjoy the drop-off service, so I made an appointment one day in advance for the next day at 2pm. I ordered a drop-off station, but before I left in the afternoon, I received a call and arranged for me to be picked up at 2:00: The lady who registered in the lobby said that the "through train" was wrong, and the "through train" said that the message at the front desk in the lobby was wrong. Anyway, I only think that there is a problem with hotel service planning. As a four-star hotel under Mingyu, can such a low-level mistake be made? The drop-off station is different from the pick-up station. Is it okay to have a time card? How to get rid of the high-speed rail? ! The high-speed rail at 3 o'clock finally told me to pick me up at around 2:20, and I could be delivered to the high-speed rail station at 2:40. Considering the fact that I was carrying a 70-year-old and a 10-year-old child, I was strongly worried that the time card was too tight, and I was even more annoyed if I ran around and tripped the old man. DiDi left, but the lack of responsibility and professionalism of Mingyu's front desk staff is really irritating. Mingyu Liya's personnel management level and ability need to be improved urgently!

During the Mid-Autumn Festival, the hotel booked in advance, due to changes in the personnel from Gong, I hope to change the booked family room to two standard rooms after arriving at the front desk. At that time, the price of the family room was 885 yuan/night, with a dinosaur theme. The room price is 381 yuan/night. After confirming that there is a standard room with the front desk, the front desk staff does not agree to change the room and can only rebook the room again. After communicating with Ctrip's customer service, it didn't work. I couldn't help but booked a standard room again. Ctrip's service is very good. It makes up part of the room price difference and praises Ctrip. My friend and I, as old customers of the Mingyu Group’s hotel business, received this kind of treatment. There was indeed a psychological gap. I hope that the hotel can improve in the future and consider the problem more from the customer's point of view. The sanitation, environment, and breakfast of the hotel itself are good, and service awareness needs to be improved.