Hilton Zhuji

Hilton Zhuji Reviews

Hilton Zhuji

No. 55, Xishi Street, Zhuji District, Shaoxing, Zhejiang, Zhuji, Zhejiang, ChinaView Hotel Details
Hilton Zhuji
Hilton ZhujiHilton ZhujiHilton Zhuji
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Hilton Zhuji Guest Reviews

4.7/5
Outstanding
1530 reviews
Verified reviews
Location4.7
Amenities4.6
Service4.6
Cleanliness4.7
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All reviews(1530)
Positive reviews(1491)
Reviews with photos/video(526)
Delicious breakfast(185)
Friendly front desk staff(165)
Located in the city centre(34)
Delicious buffet(29)
Awesome gym(27)
Well designed(23)
Negative reviews(39)
Virginia
Handicapped-friendly Room
Stayed in Sep 2024
Solo travellers
3 reviews
5.0/5
Outstanding
Posted on Sep 24, 2024
I really loved the ambience and the dinner at the hotel.The view at night was really beautiful and i enjoyed some shopping nearby .
Response from Property: Thank you for choosing Hilton Zhuji. It is our great pleasure to offer you a comfortable stay here. Looking forward to seeing you again.
Black Diamond 007
Deluxe Room (2 beds)
Stayed in Jan 2024
Business travellers
66 reviews
5.0/5
Outstanding
Posted on Jan 20, 2024
This is without a doubt the best hotel in Zhuji. If you need to come to Zhuji for biz this is by far the best choice.
Response from Property: Dear guests, thank you for choosing Hilton Zhuji! Our hotel opened in the first quarter of this year and is a landmark of Zhuji with the location between Taozhu Mountain and Puyang River. Thank you for your appreciation of our service. Wish you all the best!
Clark
Deluxe Room (2 beds)
Stayed in Jul 2024
Family
12 reviews
3.7/5
Posted on Jul 8, 2024
Everything are good in this hotel , we have 2 room feels very good at all. But the guy in the gym is so mean, to my 17 and 18 years old kids, he came up to them for no reason, make them feel they are stranger not in hotel guest, ask them " what are you doing here ? ? He is so rude and less educated , this is reason i give 1 star, pls ask him do not scare in house guest if they looks young enough!!!
Response from Property: Thank you for choosing us as your residence in Zhuji. We feel very sorry for your kid's unpleasant experince. Well, our gym is under management of the third party, we have already dived into this issue to require the gym staffs to behave professionally and kindly. We are looking forward to seeing you again and offer wonderful service to you and your families.
SOEN WEI
Deluxe Double Room
Stayed in Sep 2024
Family
3 reviews
4.2/5
Very Good
Posted on Sep 8, 2024
Nice big room. Bath tub 👍. But there is no bath foam 🫢
Response from Property: Thank you for choosing Hilton Zhuji. It is our great pleasure to offer you a comfortable stay here. Next time you may bring your favourite scent of bath foam and have a really soothing moment here. Looking forward to seeing you again.
HKTRAVELS
Deluxe Double Room
Stayed in May 2023
Solo travellers
65 reviews
4.7/5
Amazing
Posted on May 28, 2023
Absolutely fantastic hotel wouldn’t hesitate to stay again
Response from Property: Dear guest, thank you for choosing Hilton Zhuji for your stay in this City. we look forward to having another opportunity to welcome you in the future.
DariaBelik
King Premium View Room
Stayed in Jan 2024
Couples
9 reviews
5.0/5
Outstanding
Posted on Jan 30, 2024
Amazing hotel, definitely recommend to stay
Response from Property: Dear guest, thank you for choosing Hilton Zhuji! Our hotel is a landmark of Zhuji with the great view of Taozhu Mountain and Puyang River. It is our great honor to make your stay comfortable and pleasant. Thank you again for your appreciation of our service. Wish you all the best!
ShiliuyexiaoyeG
Twin Deluxe River View Room
Stayed in Aug 2024
Travel with friends
27 reviews
5.0/5
Outstanding
Posted on Aug 3, 2024
very good(๑•̀ㅂ•́)و✧
Guest User
Handicapped-friendly Room
Stayed in Jun 2024
Business travellers
1 reviews
5.0/5
Outstanding
Posted on Jul 3, 2024
Was top!
Anonymous User
Deluxe Room (2 beds)
Stayed in Apr 2024
Travel with friends
12 reviews
5.0/5
Outstanding
Posted on Apr 14, 2024
very good
Guest User
Deluxe Double Room
Stayed in Jul 2024
Family
1 reviews
5.0/5
Outstanding
Posted on Jul 29, 2024
The hotel lobby is decorated exquisitely and elegantly, and the staff is warm and friendly. The room is spacious and bright, the bed is soft, and the facilities in the room are all of high quality. Looking out from the window, you can also enjoy the beautiful city scenery of Zhuji. The breakfast is rich and varied, and the restaurant environment is elegant. The hotel's leisure facilities are also great, the gym is well equipped and the swimming pool is clear and clean. The hotel has a strategic location and convenient transportation around it, making it very convenient for shopping and visiting attractions.
Original TextTranslated by Google
Response from Property: Hello! Welcome to Zhuji Hilton Hotel! We are very happy that you praised the professional service of the team members! The hotel is located in a prosperous area of ​​the city, adjacent to the administrative center of Zhuji, overlooking the sparkling Puyang River and the picturesque Tao Zhu Mountain. It is a landmark building in the city. The color of the hotel rooms is beige, the mattresses are Slumberland mattresses, the bedding is carnations, and the toiletries are Hilton brand standard Crabgreen, giving you a comfortable stay experience. We look forward to seeing you again and wish you happiness and good luck!
Guest User
Deluxe Room (2 beds)
Stayed in Mar 2024
Family
8 reviews
5.0/5
Outstanding
Posted on Mar 23, 2024
The room is well-equipped, comfortable, spacious and tidy, hygienic and tidy. All the staff are very enthusiastic and the concierge service at the front desk has a good attitude. The breakfast is very good and rich.
Original TextTranslated by Google
Response from Property: Hello, I am very happy that you chose to stay at Zhuji Hilton Hotel and left a positive review. The hotel opened in the first quarter and is located in the city center of Zhuji, a beautiful and culturally rich city. Xi Shi’s hometown can be seen from a distance; the 45-story building has a wide view, and Xi Shi’s silk yarn, pearls and silk fabrics can be seen everywhere in the store. The elements of the Jiangnan landscape are pleasing to the eye everywhere. For more hotel information, please pay more attention to the official self-media accounts of various channels. Remember to come and support us! I wish you happiness every day~
Guest User
Deluxe Room (2 beds)
Stayed in Jun 2024
Family
6 reviews
5.0/5
Outstanding
Posted on Jul 28, 2024
Facilities: modern and intelligent Cleanliness: The room is very clean Environment: There are abundant businesses around the hotel
Original TextTranslated by Google
Response from Property: Hello, I am very happy that you chose to stay at Zhuji Hilton Hotel. The hotel is located in the city center of Zhuji, a beautiful and culturally rich city. It is surrounded by mountains and rivers. From the 28th floor, you can see Xishi’s hometown in the distance. The hotel is only a 17-minute drive from the high-speed rail station and only a short distance from Wuxie Scenic Area. 30 minutes drive, convenient for traveling and sightseeing! The 45th floor of the hotel has a wide view, and the Xishi Huansha, pearls and elements of the mountains and rivers of the south can be seen everywhere in the hotel, which is pleasing to the eye. We look forward to your next visit to Zhuji and choosing Hilton Hotel Zhuji! Wish you all the best!
lhn123
King Executive Room
Stayed in Oct 2023
Family
55 reviews
2.5/5
Posted on Nov 5, 2023
The receptionist had a bad attitude and ignored me when I asked questions, as if I owed her money. There is still a piece of body hair left by the previous tenant on the bathroom floor.
Original TextTranslated by Google
Response from Property: Dear guests, welcome to Hilton Zhuji Hotel. We are sorry to hear that you are not satisfied with your check-in experience. We are sorry that the service of individual employees and the cleanliness of the rooms have given you a bad impression. We have fed your comments to the management, who will take them seriously and deal with them. . I hope you can feel our efforts and sincerity when you stay here again. Wish you all the best!
Guest User
Twin Executive Room
Stayed in Oct 2023
Family
1 reviews
2.5/5
Posted on Oct 5, 2023
Four words summary: Very bad! First of all, I don’t know what Hilton is so noble about. The service attitude of five-star hotels in the same price range is thousands of times better. Hilton's service staff, especially a female manager with glasses and hair in a bun in the lobby bar on the 28th floor, is arrogant in front of guests and has a very bad attitude. Are we paying to see you show your face? Just don't be too funny. Secondly, Zhuji Hilton has a lot of fun. I booked a river view executive room, and called a week in advance to make a note that I wanted a room on the 45th floor facing the river. As a result, when I arrived at the hotel that afternoon, the front desk first said that the room had not been cleaned and asked me to go and see if I was satisfied with the river view room on the 42nd floor. If not, I was given the room type I mentioned. After reading it, I suggested that I still need to make a note. At this time, the front desk told me that all room types were fully booked. From the very beginning, the co-authoring was to deceive customers into arranging a random room for prevarication. Then, the curtain in the bathroom was broken during our stay. It clearly stated that we could change the pillow to a non-feather pillow, but when we actually called to ask for a change, the person at the guest room center repeatedly declined, saying that there wasn't even a pillow. Down pillows are low and soft, which is very unfriendly to people with bad cervical vertebrae! ! ! So I didn't have a good night's rest. There are several other bad experiences at the Zhuji Hilton, so I won’t list them all. I hope it can bring you some reference. The Wyndham Hotel Herui and Xianheng Hotel we stayed at in the next few days were both very good. If you want a good experience, choose these other five-star hotels. Don't come to Zhuji Hilton to be angry! Lightning protection! Lightning protection! Lightning protection!
Original TextTranslated by Google
Response from Property: Dear guests, welcome to Hilton Zhuji Hotel. I'm sorry to hear that you are not satisfied with your check-in experience. Regarding the service issues you mentioned, we are sorry that the service of individual employees has given you a bad impression. We have fed back your comments to the management. The management highly appreciates this. We take it seriously and have dealt with the relevant employees in accordance with the hotel employee code. I hope you can feel our efforts and sincerity when you stay here again. Thank you again for your sincere suggestions and comments. Wish you all the best!
Guest User
Deluxe Room (2 beds)
Stayed in Aug 2023
Family
1 reviews
5.0/5
Outstanding
Posted on Aug 7, 2023
The hotel is still good, the hardware can be compared to Shanghai Park Hyatt, and the service is also at a 5-star level. But there is still room for improvement in the following aspects. 1. There are not many varieties of hotel breakfast, and the range of choices is relatively small. 2. The design of the room is unreasonable, and the sliding door of the bathing room is very cramped, and it is easy to pinch your hands if you are not careful. Then there are 2 washbasins in the bathroom and the shower room, and it is not convenient to wash. All bath towels are behind the bathtub, and it is inconvenient to get them out of the rain. 3. I hope that the bath products can be replaced with better well-known brands. 4. The bed is too soft to sleep comfortably The service level in other aspects is still good, and they specially brought us bathrobes, slippers, and toiletries for the children.
Original TextTranslated by Google
6/12
Response from Property: Hello, thank you for your good comments and comments. The interior design of the hotel room adopts beige gray, the mattress is Slumberland mattress, the bedding is carnation, and the toiletries are Hilton brand standard Crabber Green, an immersive stay experience. We are very glad that you recognized the professional service of the hotel team. I am very sorry for your poor experience during this stay. The problems you mentioned have also been reported to the management. I hope you will come again next time. Best wishes!