Sheraton Hotels in Zhuhai

The location is good, close to Gongbei KouAn, which is one of the entry points to Macau, and there are many restaurants, banks, markets around. But other than that, the hotel has been quite a let-down. It says it is a 4-star but it really doesn't feel like it. The first room we had (XX23) was so disappointing ... It felt really humid with smells of mold/mould all around: IT WAS SO HUMID when i lay down on the bed, my head felt the water that was kept into the pillow; so very uncomfortable/disgusting! We were going to stay multiple nights, but after the first night it was impossible we would stay longer. The smell, and the feeling of humidity all the time (no matter the settings of the AC) were almost nightmarish. The pictures also show how poor the status of the room was. We asked to change rooms, the 2nd one was MUCH BETTER. No gym, no real restaurant in the hotel, the breakfast room feels like a canteen, the front desk service is ok (not really welcoming nor rude either) This is not a 4-star hotel; or if it still is, then it should lose one star, or upgrade their ways to maintain a 4-star grade.

I wanted to extend my heartfelt thanks for the exceptional service I received during my recent stay at your hotel. The front desk trainee and also Sandy's sincere and prompt assistance with check-in and handling my enquiries made my experience truly enjoyable. I am looking forward to visiting Pullman Zhuhai again in the future and will definitely recommend it to others.

This hotel is super clean, the services is super good as well. We stayed here for 4 days. Enjoyed the food service , the pool, and room service is amazing. Specially thanks to our floor 16th floor room service staff, very caring and professional job done. Overall was a wonderful stay. Recommend to everyone!

Hotel staff is friendly and helpful. Location is extremely convenient, connecting basement pathways to the border underground mall. Surrounding lots of restaurants. Room is spacious and clean. There is even a Karaoke bar within the building in another tower. I was in a sea view room, although the sea was a bit far, but got a nice wide view. Only drawback is the busy traffic entering and departing from the hotel by car/taxi, but can work around if you fit more time in advance to your schedule. Overall very good experience, and I will return for sure.

Good location. Near the border. Easily accessible. There are lots of food options around the area. In addition, the train station is just across the hotel. You can also get a great view from the hotel.

I have been staying at this hotel numerous time and was very disappointed this time. Don't get me wrong but the service of the hotel and staff are all first class but was very disappointed with a staff at the fitness centre, as I am a health person, I have to book a hotel that has a fitness centre, after check in I went to do my exercise and after signing in as usual I ask for staff for a towel as I am a sweaty person. Guessed what she said to me ”No we don't give out towel, you need to bring your own from your room” I was shocking, I wanted to reason with her that I have no been rejected with a towel each time I stay here. So I had to do my exercise without a towel and drench with sweat and smelly, I was completely disappointed. I thought to myself when did this changed. So next day i went to do exercise but brought my own towel, well actually I asked the cleaner on my floor if I can get extra towel and she asked why I, is it not enough to use, I say, ”no” to take to fitness centre because they wouldn't give it to me. The cleaning lady say no they should give to you, it is their duty, I told her they say no, I need to bring from room but the lady was very nice, she let me take whatever I want but she said, she never heard of it. Upon my check out, I asked the front desk if this policy has changed and they were shocked as well, they says ”No” they have to give you towel and one of the staff says he went yesterday and they asked for it and they give him. I say no, they wouldn't give it to me, they says they will speak with the fitness centre, I do hope they will speak with them as I think it is stupid that I need to bring a towel myself. I hope next time I wouldn't occur this situation again. Disappointed with it this time.

I recently stayed at Holiday Inn Express Zhuhai Gongbei and had a fantastic experience. The hotel's location is ideal, offering easy access to local attractions and transportation. The rooms, though not very large, were spotless, modern, and equipped with everything needed for a comfortable stay. The bed was particularly comfortable, ensuring a good night's sleep. The staff were exceptionally friendly and efficient, always ready to assist with a smile. The complimentary breakfast had a good variety of tasty options, catering to different preferences. Overall, Holiday Inn Express Zhuhai Gongbei provided excellent value for money, and I highly recommend it for both business and leisure travelers.

the service is superb, staffare all helpful and friendly. Room is clean and spacious. Location is very good,restautant and snacks are nearby. I

First time staying with Hengqin Hyatt It was such a nice experience! My friend and I were staying for one night to check out Hengqin. It was also my first time staying with Hyatt group as I am a Bonvoy member. We were very pleased to be nicely taken care of by Eli who was very attentive to our needs. Definitely will revisit it again in the near future.