Atour   Hotel, Xiaolan, Zhongshan

Atour Hotel, Xiaolan, Zhongshan Reviews

Atour Hotel, Xiaolan, Zhongshan

No.163 Min'an Middle Road, Zhongshan, Guangdong, ChinaView Hotel Details
Atour   Hotel, Xiaolan, Zhongshan
Atour   Hotel, Xiaolan, ZhongshanAtour   Hotel, Xiaolan, ZhongshanAtour   Hotel, Xiaolan, Zhongshan
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Atour Hotel, Xiaolan, Zhongshan Guest Reviews

4.8/5
Excellent
2515 reviews
Verified reviews
Location4.8
Amenities4.8
Service4.8
Cleanliness4.8
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All reviews(2515)
Positive reviews(2499)
Reviews with photos/video(345)
Friendly front desk staff(833)
Delicious breakfast(383)
Convenient parking(324)
Near shopping area(176)
Convenient for shopping(168)
Great lift(92)
Good views(34)
Easy to call taxis(33)
Negative reviews(16)
Roberto Vitri
Jimu Double Bed Room (Deep Sleep Experience + Pure Cotton Bedding + Screen Projection TV)
Stayed in Mar 2025
Business travellers
15 reviews
5.0/5
Outstanding
Posted on Mar 29, 2025
The lobby is bright, and there is a bamboo residence that can be borrowed. The room has no unpleasant smell, the sound insulation is good, the breakfast is rich and diverse, the front desk service is enthusiastic, and it is praised.👍
Response from Property: 非常感激您百忙之中幫咱們點好評!感謝您的回饋,這樣的入住體驗,是所有我們的驕傲。期待您與小朵的緣分才剛剛,咱們的故事將繼續和睦,美好的敍述下去,願咱們再次相遇時,您能越來越喜歡我們。誠邀您再次光臨!祝您工作順利,生活愉快!
SittiSuperhandsome
Superior Queen Room
Stayed in May 2024
Business travellers
23 reviews
5.0/5
Outstanding
Posted on May 12, 2024
Always stay here when I travel to Xiaolan, Zhongshan area. Great service and nice personality hotel staffs. Room new, nice smell. Comfortable bed and pillows. Location opposite the shopping plaza.
Response from Property: Dear customer, hello! Thank you very much for your support of our hotel. We always believe that good reputation must be recommended by the most sincere satisfaction of guests. At the same time, we are also honored to provide you with the best service. We welcome you to choose our hotel again whether for business trip or travel! Sincerely look forward to your visit again!
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Ka_e
Superior Queen Room
Stayed in Jul 2024
Business travellers
42 reviews
5.0/5
Outstanding
Posted on Aug 6, 2024
Easy to access. Nearby shopping mall
Response from Property: 親愛的朵友,非常感謝您的點評!亞朵酒店是全國首家人文精品酒店,倡導鄰里服 務,奉行信任待客,零秒退房!酒店除了舒適的床品,超讚的沐浴系列,更有藏書千冊的閲讀空間,讓您在享受愉快之旅的同時也能得到心靈的休憩,充電!,關於通風問題,我們已經做完了甲醛全屋處理,我們也會繼續關注,期待您下次繼續回來入住。
TZYY JIANG
Duomai Jimu Double Bed Room (Deep Sleep Experience + Pure Cotton Bedding + Screen Projection TV)
Stayed in Apr 2024
Business travellers
3 reviews
5.0/5
Outstanding
Posted on Apr 28, 2024
What a Good experience
Response from Property: Dear customer, hello! Thank you very much for your support of our hotel. We always believe that good reputation must be recommended by the most sincere satisfaction of guests. At the same time, we are also honored to provide you with the best service. We welcome you to choose our hotel again whether for business trip or travel! Sincerely look forward to your visit again!
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Guest User
Jimu Bath Pleasure Double Bed Room (Deep Sleep Experience + Pure Cotton Bedding + Screen Projection TV)
Stayed in Dec 2024
Family
18 reviews
4.7/5
Amazing
Posted on Jan 5, 2025
Took some time for checkin. Comfortable beddings.
Response from Property: 感謝您的好評,我們甚是開心呢,能在您的旅途中與您相遇也是一種緣分,我們期待與您的下一次相遇,希望能給您更多不一樣的體驗,別忘了推薦給您身邊的親朋好友喔
Marvin
Elegant Room
Stayed in Oct 2023
Solo travellers
7 reviews
5.0/5
Outstanding
Posted on Oct 26, 2023
The room is super cozy and clean. Totally out of my expectations. Room service is done by robot, this amaze me a lot. Will definitely come back next time.
Response from Property: Hello dear customer! Thank you very much for your support of our hotel. We always believe that good reputation must come from the most sincere satisfaction of guests. At the same time, we are honored to provide you with the best service. We very much welcome you to choose our hotel again whether you are on a business trip or traveling! Sincerely look forward to your visit again!
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Wong
Guestroom (2 Beds)
Stayed in Jul 2024
Business travellers
14 reviews
3.7/5
Posted on Jul 29, 2024
Good breakfast and clean room, ventilation was not good in corridor.
Response from Property: Dear guests! Welcome to stay at Atour Hotel Zhongshan Xiaolan, and at the same time sincerely apologize, about your feedback problems, we have been the first time to feedback to the relevant departments, rectification, I am sorry that this stay can not bring you a good experience, once again I would like to extend my sincere apologies to you, looking forward to your experience again.
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Howard ShihHao
Superior Room (2 Beds)
Stayed in Dec 2024
Family
1 reviews
5.0/5
Outstanding
Posted on Dec 17, 2024
Very good hotel, excellent service.
Response from Property: Thank you very much for your stay and appreciation! We are glad that Atour Hotel Zhongshan Xiaolan Daxin can bring you a wonderful time on your trip. Your compliments are a great encouragement to the hotel and a driving force for our progress, and we will continue to be passionate about providing every guest with a home away from home. We can't wait to come back again!
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Daniel K S
Guestroom (2 Beds)
Stayed in Jan 2024
Couples
14 reviews
4.2/5
Very Good
Posted on Jan 23, 2024
aTour had been renovated from the old hotel which I have visited many times, most everything have been improved, hotel amenities were good except without small towels, good value breakfast but ordinary in traditional Chinese and not much variety, both services in front desk, room cleanings and bf restaurant were well trained polite and professional. Price wise was somewhat expensive compared with other hotels at this time, location and grade.
Response from Property: We apologize for the bad experience you made for the first time. This comment is worthy of our reflection on how to supplement the hardware deficiency with other value-added experiences. You will definitely feel differently when you experience it again. We will look forward to your stay with our heart.
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Ivy
Superior Room (2 Beds)
Stayed in Dec 2024
Family
1 reviews
5.0/5
Outstanding
Posted on Dec 18, 2024
Clean and delightful stay
Response from Property: Thank you for your praise. We are very happy. It is a kind of fate to meet you during your journey. We look forward to meeting you next time and hope to give you more different experiences. Don't forget to recommend it to your relatives and friends.
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Guest User
Superior Queen Room
Stayed in Dec 2024
Business travellers
1 reviews
4.7/5
Amazing
Posted on Dec 22, 2024
Good and satisfactory
Response from Property: Thank you for your praise. We are very happy. It is a kind of fate to meet you during your journey. We look forward to meeting you next time and hope to give you more different experiences. Don't forget to recommend it to your relatives and friends.
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Lau Edmund
Elegant Room
Stayed in Oct 2023
Family
4 reviews
3.2/5
Posted on Dec 3, 2023
The electronic equipment is user friendly but the room is too small and without bathtub. Moreover, the check in procedures are complicated and spending long time.
Response from Property: We apologize for giving you a bad experience with your first selection. This comment is worth reflecting on how to supplement the lack of hardware with other value-added experiences. You will definitely experience it differently when you experience it again. We will look forward to your stay.
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ubar
Superior Queen Room
Stayed in Oct 2023
Couples
3 reviews
4.2/5
Very Good
Posted on Oct 29, 2023
Simply beyond expectations with such an asking price... hardwares are all there, the housekeeping dept has room to improve
Response from Property: Hello, dear little master! I am sorry to bring you a bad experience, received your feedback to get to know your partner as soon as possible, and will strengthen the training for the partner in the follow-up. I hope the master will give the partner a chance to improve, and welcome you to stay again. Look forward to your visit!
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Maggie
Superior Room (2 Beds)
Stayed in Sep 2023
Family
3 reviews
5.0/5
Outstanding
Posted on Sep 7, 2023
The location is really convenient. Mall right in front. Service is very good, very quick and efficient
Response from Property: See the small Lord five points praise, Duoer is very happy, thank you for your support and love, we will provide meticulous service to Ya Duo, let you have a feeling of returning home every trip, looking forward to your stay again!
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Guest User
Superior Queen Room
Stayed in Oct 2024
Family
1 reviews
5.0/5
Outstanding
Posted on Oct 21, 2024
Very good service
Response from Property: 追求極致服務,我們願在路上與您一起分享成長的喜悦。給您帶來更多的驚喜和感動,歡迎您常回家看看~很開心能給客官帶來美好的體驗,我們的相遇很美妙,也希望這份美妙一直持續下去哦~
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