Laolaodeluobotang
January 18, 2022
There was a bug in the hotel and the platform when we checked in. The price shown on Ctrip was a double bed room priced at RMB 1.35. The hotel said we booked a single room priced at RMB 1.35 and asked me to unsubscribe and then scan ** to book. The result was still the same. He scolded me for making the wrong choice. In fact, I made the right choice on my phone and paid for a double room, but the hotel computer showed a single room, plus I was waiting for the previous guest to check in (also appeared What problem), we took our children at the front desk for an hour and a half before finally checking in~ It seriously affected the subsequent itinerary and mood. The hotel did not apologize in the end, and only said platform to the person on the phone. The question, what does it have to do with our hotel, should be told to us (I guess), in short, the attitude is quite bad ~ and I have booked hotels on various platforms at least dozens of times in the past few years, this is the first time I encountered In this situation, if you can book a chain hotel, it’s better to book a chain hotel~
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